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Mathews Auto Body

Auto Body Work, Auto Glass,

About us

Mathews Auto Body. Serving Tri-Cities since 1982

Business highlights

43 years of experience

Services we offer

Auto Body Repair Collision Repair Automotive Insurance Repair

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 26 reviews
Mike S.
Mar 2018
5.0
Auto Body Work
Yes, I recommend this pro
Ryan was AWESOME! He took the time to personally fix my paint issues when I just happened to drop in during a busy morning. He wouldn't even allow me to pay for the service even though I told him I would like to a few times. The paint looked great once he was done sanding and buffing two spots on my 2012 Black BMW. I am really impressed and will surely bring any of my vehicles here in the future. Couldn't have asked for better service.

Tonja A.
Jan 2018
5.0
Auto Body Work
Yes, I recommend this pro
$2,932
MathewsAuto Body Rocks!!!! Always go above and Beyond. Will not take my vehicle anywhere else!!!!!

Sierra G.
Sep 2017
5.0
Auto Body Work
Yes, I recommend this pro
#13693 When I got in my car accident, the towing company that came to pick up my car had nothing but good things to say about this place, and I completely agree. I especially appreciate how they kept me up to date and informed about the status of my vehicle. Great customer service, great people!

George R.
Aug 2017
5.0
Auto Body Work
Yes, I recommend this pro
Repair went well, but we had to wait nearly month for scheduling to get vehicle into shop. Repaired area definitely looked as good as new! Shop performed touch-up of chipped paint in area of collision damage, which was unexpected, but a nice "touch" Vehicle was returned with both exterior and interior having been washed/vacuumed, which was a pleasant surprise. While vehicle was ready on promised date the shop never contacted us to notify it was ready to be picked up.

Daniel J.
Jul 2017
5.0
Auto Body Work, Auto Glass
Yes, I recommend this pro
Excellent work, completed ahead of scheduled time.

Carla Z.
Jun 2017
5.0
Auto Body Work
Yes, I recommend this pro
I can not say enough about Mathews Auto Body and the length they go to for outstanding customer service. I appreciated their honesty on how long the work would take and the work was done on time. There was a small issue with a part, but they were upfront with that and have been great to get it fixed in a timely manner. When I returned my rental car and went to pick up my car there was a mechanical issue, not at all caused by Mathews Auto Body. Ryan was wonderful and made sure I had a car for the weekend and well into the next week. I would recommend Mathew's Auto Body to anyone who is looking to have work done on their car. Good customer service is not always a priority, but it is here. Thank you Ryan and your team for all your help.

Kim S.
May 2017
5.0
Auto Body Work
They were very professional. They even had to come out in pouring rain to do the estimate and take pictures. The work was done in the time frame promised and they offered rides to drop off or pick up the car. The car looks great and the whole car got a bath before pickup.

David S.
Mar 2017
5.0
Auto Body Work
Yes, I recommend this pro
$2,620
Very nice folks to work with.  Courteous and fair.  Their work was high quality...they even cleaned the interior of the vehicle!  12376

Bob B.
Dec 2016
5.0
Auto Body Work
Yes, I recommend this pro
Fantastic workmanship and customer service. Price is what you expect from a quality operation, you get what you pay for.

Kelly S.
Feb 2016
5.0
Auto Body Work
Yes, I recommend this pro
unknown

Tamara M.
Jan 2016
5.0
Auto Body Work
Yes, I recommend this pro
unknown

George T.
Nov 2015
5.0
Auto Body Work
Yes, I recommend this pro
$3,000
unknown
Response from Mathews Auto Body
"Thank you so much for your business! We appreciate the opportunity to serve you. Take care!"

Jerry J.
Jun 2015
5.0
Auto Body Work
Yes, I recommend this pro
$815

I was originally sent to Mathew's Auto Body by the VW dealer down the street after the wind pulled my door open and caused it to go out of alignment. Ryan came out to look at it and quickly realigned the door at no charge. So impressed, I ran home and returned with my roadster to get a quote on repairing/repainting the front bumper that had been scraped by hitting parking curbs (after 6 years I'm still a poor judge of just how low slung this car is) and stones. The quote was made quickly and seemed a fair price, so I made an appointment. The two week wait might seem like a turnoff, but it told me that if they are that busy they must be good.

I had to change my appointment one time, due to unexpected travel. When my appointment dud come up I was again planning to travel out of town, so they allowed me to drop the car off several days early and they stored it indoors.

Bottom line: they did a great job at a fair price, and were courteous and accommodating along the way. Two thumbs up from me.


Response from Mathews Auto Body
"Thank you! It was a pleasure serving you!"

Norman A.
Jun 2015
5.0
Auto Body Work
Yes, I recommend this pro
$1,300

This was a brand new 2015 $35,000 vehicle. Car was only 4 weeks old when the damage occurred to the driver's door. As this being an expensive brand new car (less than 2,000 miles) I made it a priority to find the best repair shop in my area. Quality was by far my #1 criteria, price being secondary - within reason. I signed up on Angie's list specifically to read reviews on the shops in the area. I chose Mathews based on the overwhelming positive reviews.

They had about a two week wait for us to get an appointment. Unfortunately the manufacturer does not supply "skins" for their doors so body putty and repaint was needed. They started work the morning I dropped the car off and had the car for approx. 4 days. Although the cost of the repair was somewhat high in my opinion, I cannot complain because the structural repair and re-painting job was FLAWLESS.

It's true the old saying that you never regret paying top dollar for quality. In my opinion, unless your top #1 priority is price at the expense of quality, Mathews is the repair shop to go to, even if you have to wait a couple of weeks to get seen.

I'm customer # 9300, and I'm very satisfied. BTW, they warrantee their work for as long as I have the vehicle. I plan on keeping the vehicle for a very long time.

Thanks guys!


Response from Mathews Auto Body
"Thank you very much [Member Name Removed]. It was a pleasure serving you! Thank you for allowing us the opportunity ;-)"

GARY E.
May 2015
5.0
Auto Body Work
Yes, I recommend this pro
$1,900
Repairs went very well, no issues at all, would highly recommend to anyone.  I obtained over 4 estimates and all were in the
same range, Matthews provided a discount since I include the hood respray at the same time the accident damage was repaired.
The final price was reasonable, the work was excellent....what more can you ask for?  I recommended them to a co-worker.....but it was too late....they already were having their vehicle repaired....at Mathews!  So I'm sure another happy customer!
#9026
Response from Mathews Auto Body
"Thank you (removed member name), It was a pleasure!"

Codee M.
Dec 2014
5.0
Auto Body Work
Yes, I recommend this pro
$27
Excellent!  Instead of charging me a fortune, they buffed out majority of the scratches and touched up the others.  My car looks good as new.  I'm extremely satisfied and would highly recommend them.
Response from Mathews Auto Body
"It was a pleasure [member name removed]! Thank you again for coming in!"

Don L.
Oct 2014
5.0
Auto Body Work
Yes, I recommend this pro
$200
unknown
Response from Mathews Auto Body
"Thanks [Member name removed]. It was a pleasure!"

Steve S.
Sep 2014
5.0
Auto Body Work
Yes, I recommend this pro
$1,000
Good customer service. Very pleased with the results. Completed the work in the time promised. 7995 Would use them again.

Georgia V.
Jul 2014
5.0
Auto Body Work
Yes, I recommend this pro
$1,200
unknown

Floyd S.
Mar 2014
5.0
Auto Body Work
Yes, I recommend this pro
$1,000
Was very please with the service provided. The service was not hurried which could lower the quality.
Response from Mathews Auto Body
"Dear [member name removed], Thank you for your kind comments about our family business and the work we preformed."

RONALD C.
Mar 2014
5.0
Auto Body Work
Yes, I recommend this pro
Okay

Jerry W.
Nov 2013
5.0
Auto Body Work
Yes, I recommend this pro
$1,600
Excellent service and professionalism. Customer service was superb - did the work in record time so I could get my car back
Response from Mathews Auto Body
"Thank you for letting us know that our service was quick and professional. We thank you for your business. Sincerely, The Mathews Auto Body Team"

Gary H.
Nov 2013
5.0
Auto Body Work
Yes, I recommend this pro
$2,918
This is the second time we've used Mathews Auto Body and they have done a flawless repair and paint both times. I will only use them for my auto body repair. THANK YOU! 6535

Lori B.
Oct 2013
5.0
Auto Body Work
Yes, I recommend this pro
$1,700

It went great!  Of course I felt bad - this was the 3rd time in a year that my poor little accident prone car has had to visit them. They were very helpful and understanding, very punctual - they're always finished when they say they will be.  I hope to not have to visit them again anytime soon but will always bring my vehicles to them and if anyone asks me where to go I will also always refer them to Mathews Auto Body.



6472

Robert G.
Mar 2013
5.0
Auto Body Work
Yes, I recommend this pro
$1,500
My Ram 2500 was stolen on or about Feb 1 2013, It was retrived one week later. After an appraisal be my Insurance company I looked for a Auto Body shop to repair the damamge.Upon contacting Mathews Auto Body with a copy of the estiment in hand. I decided to go with them. We set up an appointment for the work to be done. The vehicle was dropped off on Monday and work completed by Thursday afternoon.6
Showing 1-25 of 26

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mathews Auto Body is currently rated 5.0 overall out of 5.

Monday: 7:30 AM - 5:30 PM Tuesday: 7:30 AM - 5:30 PM Wednesday: 7:30 AM - 5:30 PM Thursday: 7:30 AM - 5:30 PM Friday: 7:30 AM - 5:30 PM Saturday: Closed Sunday: Closed

Mathews Auto Body accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

Yes, Mathews Auto Body offers free project estimates.

No, Mathews Auto Body does not offer eco-friendly accreditations.

No, Mathews Auto Body does not offer a senior discount.

No, Mathews Auto Body does not offer emergency services.

Yes, Mathews Auto Body offers warranties.

Mathews Auto Body offers the following services: Auto Body Repair Collision Repair Automotive Insurance Repair