About us
Mathews Auto Body. Serving Tri-Cities since 1982
Business highlights
Services we offer
Auto Body Repair Collision Repair Automotive Insurance Repair
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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Filter reviews by service
"Thank you so much for your business! We appreciate the opportunity to serve you. Take care!"
I was originally sent to Mathew's Auto Body by the VW dealer down the street after the wind pulled my door open and caused it to go out of alignment. Ryan came out to look at it and quickly realigned the door at no charge. So impressed, I ran home and returned with my roadster to get a quote on repairing/repainting the front bumper that had been scraped by hitting parking curbs (after 6 years I'm still a poor judge of just how low slung this car is) and stones. The quote was made quickly and seemed a fair price, so I made an appointment. The two week wait might seem like a turnoff, but it told me that if they are that busy they must be good.
I had to change my appointment one time, due to unexpected travel. When my appointment dud come up I was again planning to travel out of town, so they allowed me to drop the car off several days early and they stored it indoors.
Bottom line: they did a great job at a fair price, and were courteous and accommodating along the way. Two thumbs up from me.
"Thank you! It was a pleasure serving you!"
This was a brand new 2015 $35,000 vehicle. Car was only 4 weeks old when the damage occurred to the driver's door. As this being an expensive brand new car (less than 2,000 miles) I made it a priority to find the best repair shop in my area. Quality was by far my #1 criteria, price being secondary - within reason. I signed up on Angie's list specifically to read reviews on the shops in the area. I chose Mathews based on the overwhelming positive reviews.
They had about a two week wait for us to get an appointment. Unfortunately the manufacturer does not supply "skins" for their doors so body putty and repaint was needed. They started work the morning I dropped the car off and had the car for approx. 4 days. Although the cost of the repair was somewhat high in my opinion, I cannot complain because the structural repair and re-painting job was FLAWLESS.
It's true the old saying that you never regret paying top dollar for quality. In my opinion, unless your top #1 priority is price at the expense of quality, Mathews is the repair shop to go to, even if you have to wait a couple of weeks to get seen.
I'm customer # 9300, and I'm very satisfied. BTW, they warrantee their work for as long as I have the vehicle. I plan on keeping the vehicle for a very long time.
Thanks guys!
"Thank you very much [Member Name Removed]. It was a pleasure serving you! Thank you for allowing us the opportunity ;-)"
same range, Matthews provided a discount since I include the hood respray at the same time the accident damage was repaired.
The final price was reasonable, the work was excellent....what more can you ask for? I recommended them to a co-worker.....but it was too late....they already were having their vehicle repaired....at Mathews! So I'm sure another happy customer!
#9026
"Thank you (removed member name), It was a pleasure!"
"It was a pleasure [member name removed]! Thank you again for coming in!"
"Thanks [Member name removed]. It was a pleasure!"
"Dear [member name removed], Thank you for your kind comments about our family business and the work we preformed."
"Thank you for letting us know that our service was quick and professional. We thank you for your business. Sincerely, The Mathews Auto Body Team"
It went great! Of course I felt bad - this was the 3rd time in a year that my poor little accident prone car has had to visit them. They were very helpful and understanding, very punctual - they're always finished when they say they will be. I hope to not have to visit them again anytime soon but will always bring my vehicles to them and if anyone asks me where to go I will also always refer them to Mathews Auto Body.
6472
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