Continental Carpet Cleaning and Restoration
About us
At Continental Carpet Cleaning and Restoration, we take pride in our excellent reputation and 34+ years of experience serving Kennewick, Richland, and Pasco WA. Our specialized carpet cleaning in Kennewick process leaves "No Residue" which means your carpet stays cleaner, longer! We have the knowledge and experience of how to clean carpet and tile properly, and most importantly, we take the time to clean your carpet and tile thoroughly. When it comes to carpet cleaning in Kennewick, one of our outstanding qualities is our great customer service. We receive the compliment from many clients "they have never had a carpet cleaning experience like we provide". Great customer service and quality carpet cleaning is what has made our business so successful since 1980. We have provided quality carpet cleaning in over 20000 homes in Kennewick, Richland, Pasco WA since 1980. We are the best carpet cleaners in Tri-Cities Washington. Carpet Cleaning Pasco WA Although our office is located in Kennewick, we still provide our services to residents of Pasco. So if you are looking for carpet cleaners in Pasco, give us a call and we'd be happy to help. Carpet Cleaning Richland WA Another area we service is Richland WA. Once again because Kennewick is so close to Richland, we wanted to also service residents and businesses Richland. Contact us today to learn more about our carpet cleaners in Richland WA. Call us today for a free consultation. We would love to make your floors beautiful again!
Business highlights
Services we offer
24 Hour Emergency Flood Services., Carpet Restretching and Repair, Fabric & Fiber Protection, Grout Sealing, Oriental & Area Rugs, Superb Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Urine Damage Treatment
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 14% | ||
| 0% | ||
| 0% |
"We contacted [member name removed] about this issue, and received no response. The carpet discoloration was caused by the painter and we could not solve this issue. I talked about this with [member name removed] during the cleaning, and told her that I did not think it would come out. Aside from cleaning the whole bedroom, we removed a few other small paint spots from the carpet. I feel this is a completely unfair review, as she was incredibly kind and thankful to us during the cleaning. Below is an email we sent to her after we received this review. -- Hi [member name removed], I saw your review on Angieslist about the paint spot. I appreciate you saying that we were kind, but it was frustrating to see the review was about the paint spot did not come out. We do guarantee all our work. Since the paint spot did not disappear after cleaning, it was something that the painter used to clean the spot. Whatever chemical was used actually dyed the carpet, and the spot is permanent. As far as the $100 charge, we have minimum when we come out to clean. I'm sorry I didn't make that clear over the phone. It takes a while to get everything setup, clean, and teardown. I will be happy to refund you the $100 since you were unhappy. Our goal is good long-term clients, not to surprise you with a bill for more than you expected. Sorry :("
"Hi [member name removed], We would be happy to come take a look and solve the basement carpets "streaky" problem. We guarantee all our work. It shouldn't look streaky after it dried. We can stop by this week if your available. Thanks, Kevin Snyder, Owner Continental Carpet Cleaning (509) 582-9121 www.ContCarpet.com"
Licensing
State Contractor License Requirements
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