BRUCE HEATING & AC

A few weeks ago, in June 2017, I was visiting Mom from out of town for three days and her relatively newly purchased condo was clearly not cooling well well with its old AC unit. Bruce Heating and Air Conditioning came in the same day I called them to see about repairing it. Unfortunately, they could not replace the ancient compressor because the machine wasn't even manufactured anymore. Even the AC's serial number was worn off due to weatherization. After the repairman left, I called Bruce right away to schedule an estimate on a new unit with a new gas furnace. Bruce met with us right away to provide an estimate on the entire system. I also called two other providers. One failed to email me a bid, which seemed unprofessional to me. The other was over the Bruce bid by a thousand. I sent Bruce Heating and Air Conditioning a payment and they got Mom on their install schedule in rapid order. In less than two weeks from my initial consult with Bruce's sales person, they had installed the AC and gas furnace on the Monday before July 4th. (This is their busy season! Amazing!) I am so relieved that Mom doesn't have to sweat it anymore, not that she complained once beforehand. But now with the new unit she is so thrilled, I'm glad we could do the right thing for Mom with the help of Bruce Heating and Air Conditioning. They were professional, courteous and great to work with, even for someone like me, who was doing this over a long distance. Thanks, Bruce Heating and A/C!

The furnace now works but I feel ripped off. Call someone that will give you a written estimate prior to doing the work and check the price of the parts online prior to approving the work.