Tamaela Mortgage

4.8(
11
)

Mortgage Companies

About us

I’m a local mortgage broker in Issaquah, WA. I only lend in Washington State because I like to keep my business and my client relationships local. I’m someone you can trust – my last name is the name of the company. I did this because I want everyone to know that I stand behind my service and my product 100%. I offer you personal service – I’ll be your single point of contact for the loan, from start to finish. I’ve built my business by building relationships of trust with my clients. The majority of my business comes from repeat and referral business. In working with you I’ll do everything I can to earn your trust.

Business highlights

24 years of trusted experience

Services we offer

Residential mortgage lending - purchase loans, refinancing, cash out refinancing.

Services we don't offer

Commercial lending.

Amenities

Free Estimates
Yes

Photos of past projects

Reviews

4.811 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
9%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-11 of 11 reviews
Kenneth C.
05/2015
2.0
mortgage broker
  + -1 more
unknown
Description of Work: I am only rating him on his responsiveness. I wrote to him asking whether he is available to write a letter of support for a bid on a house on weekends. |Some background is necessary. In the Issaquah area, which has a buyer frenzy, houses are shown, and then bids are submitted, over the weekend. In order to support a bid, letters of preapproval from mortgage lenders are routinely included to reassure sellers that a buyer is qualified to make the offer. |Mr. Tamaela has indicated on his Angie's list that he doesn't work on weekends, exactly when he would be needed to write and submit his letter of support (to the realtor agent). I wrote asking whether or not he ever makes himself available on a weekend, which I thought was perfectly reasonable considering the extremely competitive nature of the housing market here, where every little advantage (such as a statement of prequalification) can mean the difference between accepting and rejecting a bid on a house. |My scores are the result of his never answering my inquiry. I guess he's not interested in new clients???
Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Kathy N.
04/2015
5.0
mortgage broker
  + -1 more
I got in contact with Rob back in 2013 about a home loan and it has been a long process getting me ready and equipped to buy a house. We've had lots of different situations come up in the past 2 years and Rob has always been extremely helpful and knowledgable and quick to respond to any of my questions. We never ended up getting a loan due to my husband's new job but as soon as we are able to get a loan we will be coming back to Tamaela Mortgage. I can't stress enough how amazed I am at the excellent service Rob has provided. He was always very prompt, polite, professional and knowledgable in all our correspondence. I can't thank him enough!
Description of Work: I am young and completely new to the home loan process. When I contacted Rob I didn't know what to expect but he was extremely helpful, knowledgable and very quick to respond to all of my needs and questions. Trust me, I had a lot of questions!
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREGORY R.
10/2014
5.0
mortgage broker
  + -1 more
We had great service. It was a couple of years ago and then he referred us to somebody else for some other mortgages that we had. Rob is very personable and very knowledgeable and was overall, helpful with everything.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheri L.
02/2014
5.0
mortgage broker
  + -1 more
Rob will find the right fit for your situation. His service is excellent!
Description of Work: They provided home financing services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [member name removed], Thank you for taking the time to complete the review. It's always a pleasure working with you and [member name removed]. Take care!
SAMANTHA S.
11/2013
5.0
mortgage broker
  + -1 more
Rob Tamaela was extremely helpful and responsive and answered all our questions. We got an excellent refi rate and would definitely use him again.
Description of Work: He refinanced our home loan.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [member name removed], Thank you for taking the time to complete the review. I enjoyed working with you and David and I look forward to serving you in the future. Take care!
Ardis H.
10/2013
5.0
mortgage broker
  + -1 more
We've used them three times, and each experience has been great! They came to the house with a notary to save us time, found the best rates possible, and were always available to answer any questions or concerns. We've recommended them to friends and family, and everyone is happy with their service.
Description of Work: They helped us to refinance our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [removed member name], Thank you for taking the time to complete the review. I appreciate your comments very much. I also appreciate your repeat business, as client loyalty means a lot to me. It’s always a pleasure working with you. Take care!
Adam H.
10/2013
4.0
mortgage broker
  + -1 more
Rob was very good to work with, and overall I enjoyed my experience. I would go back.
Description of Work: He helped me with the mortgage for my new home.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [removed member name], Thank you for taking the time to complete the review. I enjoyed working with you and I look forward to serving you in the future. Take care!
GREGORY R.
10/2013
5.0
mortgage broker
  + -1 more
Rob was very prompt in returning calls and answering our questions, found an excellent rate for our mortgage, and was quite knowledgeable. We would definitely recommend him to others.
Description of Work: He helped us to refinance our house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [removed member name], Thank you for taking the time to complete the review. I appreciate your repeat business, as client loyalty means a lot to me. It’s always a pleasure working with you. Take care!
Ivan K.
10/2013
5.0
mortgage broker
  + -1 more
Everything was great. Rob provided excellent customer service, was readily available if I had any questions or concerns, and found me a mortgage with a great rate. Ultimately, it was a pleasure dealing with him, and I would highly recommend his services.
Description of Work: I refinanced my house with him.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [remove member name], Thank you for taking the time to complete the review. I appreciate your comments very much. It was a pleasure working with you and I look forward to serving you in the future. Take care!
jessica W.
02/2013
5.0
mortgage broker
  + -1 more
Superhuman. That is the only word I could use to define Rob. I have purchased several Seattle investment properties over the past few years and have never encountered such a great experience before. I had an offer on a short sale. The second approved the sale price really late and only gave us 15 days to close. I called my reliable brokers that I have used in the past and every single mortgage company on angieslist and none of them were able to close in 15 days. Rob called a few folks, got back to me and considered it in 12 days!!! He is Responsive (calls back almost immediately), responsible (follows up and keeps progress going), and reliable. This deal would not have happened without him. I will definitely use him again and recommend him to all my friends.
Description of Work: mortgage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tamaela Mortgage
Hi [member name removed], Thank you for taking the time to complete the review. I appreciate your detailed comments and compliments very much. It is a pleasure working with you and Sherman. Take care!
Barbara B.
11/2011
5.0
mortgage broker
  + -1 more
From our first phone contact through the entire process, Rob was extremely helpful and responsive. He initially advised us to wait on locking our loan because he thought rates were going to drop even lower. He was quick to return all phone calls and answered all of our questions promptly by phone or email. Rob found us an extremely attractive mortgage and took care of the logistics, emailing forms that could be faxed or mailed back and sending a mobile notary to obtain signatures where required. It's hard to imagine the process being any easier. We don't plan on needing another mortgage any time soon but we would highly recommend Rob to anyone who is in the market.
Description of Work: First Mortgage refinance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Tamaela Mortgage
Hi [removed member name], Thank you for taking the time to complete the review. I appreciate your detailed comments and compliments very much. It is a pleasure working with you. Take care!

    Contact information

    23390 SE 52nd St, Issaquah, WA 98029

    http://www.tamaelamortgage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Mortgage Companies

    FAQ

    Tamaela Mortgage is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Yes, Tamaela Mortgage offers free project estimates.
    No, Tamaela Mortgage does not offer eco-friendly accreditations.
    No, Tamaela Mortgage does not offer a senior discount.
    No, Tamaela Mortgage does not offer emergency services.
    No, Tamaela Mortgage does not offer warranties.
    Tamaela Mortgage offers the following services: Residential mortgage lending - purchase loans, refinancing, cash out refinancing.
    Commercial lending.

    Contact information

    23390 SE 52nd St, Issaquah, WA 98029

    http://www.tamaelamortgage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed