Scribner Electric Inc

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It was kind of hit or miss. I purchased a big deal to get a generator installed. My initial experience with them was great. The electrician was very friendly, very competent and then that particular electrician left the company and they sent somebody else out. He finished the installation, unfortunately he did not complete the wiring properly and it blew up a part of my furnace, which was easily replaced, but it happened late enough in the day that that night nothing could be done. I would not use them again, I guess this is what that would boil down to. They resolved the issue; the permanent damage was corrected as quickly as it could be done. They fixed it and it is working now, but I was not happy with the fact that the electrician blew stuff up in my house. So it was pure luck that the computers and television set were not blown away because I had surge protector system, otherwise it would have been multiple thousands of dollars of damage. They were very very quick to respond and resolve the issue, but again I felt like it should not have happened in the first place.

I just want to say that they came out and call it good. They did their job and did what we expected. We did not have to pay extra. I would not use them again.

They were great. They were really clean and friendly. They seemed to be very knowledgeable.

Their service was fine. They made a mistake when working and the closet light fell. We called them when it fell and they sent someone right out to fix it.

I had bids from 3 other companies, none of them even came close to the professionalism I received from Allen. He met with me, went over my needs, asked pertinent questions, and made some suggestions we hadn't thought of. I received my estimate the next day. His crew was efficient and capable. We have a busy retail environment, and his guys totally worked around our people and got the job done with minimal disruption to our business.
Not only did they do the job they said they would do, they accommodated a few changes in the middle, with minimum price adjustment. I would use Scribner Electric again in a heartbeat.

It went well. They stayed on quote. They managed to get everything done on time.

We were very pleased at the quick response. Especially since we called another firm the Friday before and never heard back from them. Bryan Sletten from Scribner Electric was there to answer his phone. He came out the same day and completed the work that day. He did everything my boss needed done and did it well.

Overall experience was good. Electrician was on time, we thought that we needed to get a new wall heater but he instead just did a reset on the unit and heater started working. He was supposed to mail us the details of the heater (amps/VOlts) etc. so that we can get that later and get it replaced with the invoice, I got the invoice but no details. I did send a follow up mail but there was no response.

See above

Workers were excellent and very friendly.
Communications by phone and Email were also excellent.
Always told me when they were to arrive - day and time, and very good at answering questions.
Very happy with the work completed. Would use them again.

It went relatively well.
Our appointment was at 12:30 PM, but the contractor did not show up until 1:30 PM. Apparently a previous job had gone long.
The work went along smoothly, and was completed by approximately 5:30 PM. At that time, the contractor and we left the house at the same time. We had family activities to attend to.
Once home later in the evening, we noticed that one circuit was dead. It happened to be the one that the refrigerator was on. Apparently, something had happened that left that circuit offline while the contractor was there. The refrigerator had been off for about 4 hours before we noticed. We got it back on electricity immediately and called the company.
My call to the company started a couple of actions... one, I was given the contractor's cell phone number to call directly. Unfortunately, it went to voice mail. A couple minutes later, I received a call from the manager of the residential group asking if I had gotten ahold of the initial contractor, and I relayed that I had left a voicemail message.
The residential manager told me he would find someone else and have them at my house shortly. Within 10 minutes, I was being called by another electrician, who was on his way to my home, and needed directions. He arrived, and diagnosed that one of the switches to the generator breakout had been flipped, therefore cutting off that circuit. He was in my home less than 30 minutes, and was on his way. This all ended by about 10:00 PM.
So, though it was an unfortunate accident, it was quickly remedied.

Really well. Just very responsive, very helpful, easy to talk to. No real snags.

Their work was very good and we were very satisfied with it. I subscribed to Angie's List and got a coupon for them. It helped that we got an introductory price on part of the work. The person who was involved was very professional. They have even quoted me on another service I need done.

Dan from Scribner arrived on time, installed the box and conduit and also upgraded an outside electrical outlet. It was muddy and difficult work in a very tight space. Dan was very polite and did an excellent job. Everything was cleaned up and in good working order when he left. I will not hesitate to use Scribner again for any electrical services in my house.

I needed to update an electric plug for a new dryer. When I called them, they were very prompt and very helpful and were able to get me an appointment for the same day. Once they arrived home, the technician was friendly, very professional, and got the job done promtply.

Scribner Electric did a wonderful job for us. We had an emergency generator panel blow a fuse and they came out and provided a free estimate and several options for us to go with. They were slightly below their estimate in cost and this was great. We also appreciated how they explained to us that this was also an opportunity to re-configure which circuits in the house were run by the generator, and as the old panel was here when we moved in, this was a great bonus as we were never all that happy with the circuits the previous owners had chosen. This turned a simple repair into an opportunity to make things better and we really appreciated that. They were on time and the work went as planned with no surprises. I also really appreciated that they were e-mail friendly and we were able to get a number of questions answers in email as well as receiving docs for the estimate and invoice, with our busy schedules being able to get things done electronically was a huge help. I would definitely use them again.

This is our go to company for any electrical needs. Always first rate work, polite, on time.

It was a reasonable price for the amount of work. They were easy to contact and relay information to and to communicate with. He did really good work and he finished in a reasonable amount of time.

We had Scribner come out for an estimate in Sept. 2010. We had already talked to other electrical contractors, but Scribner had good reviews on Angie's List, and their estimate was good. They were very helpful explaining the types of lighting we could use under the deck, and how it could be wired. We liked the idea of an enclosed light with a seal, much like you would have in a bathroom shower. He asked questions about what activities we would have on the patio, like using a grill, having a table and chairs, where they would be located, etc. This helped us focus on what we might do and how much light that might require. We also discussed how far from the house the lights would be for best use. Too close to the house means shadows are cast outward, putting people in shadow. With his help, we decided on six lights. After this was done, they arranged for the electrical permit and a time to come do the work.

The work had to done in stages because the deck wasn't completed enough to do everything. As soon as was possible they came to install the wiring for the deck lights, placing them in between the joists where the can lights would go. Then they drilled a hole to bring the electrical cable in through the wall and down to the existing light switch. To do this, they had to cut a 4 inch hole at top of the wall inside, near the ceiling to bring the cable in and down. The existing hole for the existing light switch had to be enlarged to accommodate a switch box for 2 switches. They were very neat about the cutting the drywall, cleaning up after themselves as they went.

The next part was moving the dining room light. Again, they were pretty neat about cutting the new hole. When they saw the type of junction box and arrangement of the wires there, they suggested we change the box, since it was old, and it would make the wiring setup safer in the box. We appreciated that they discussed these things with us, and explained what they were doing.

I believe we also had one existing outside receptacle replaced with one in a new cover and changed to a GFI outlet. After that, we had to wait for the contractor to finish the deck and the ceiling to complete the work. As it turned out, that took almost a year to complete. Scribner was very patient with our lack of progress on the deck. I would write them occasionally to keep them up to date. We did pay for the work they had already completed, so there wasn't any payment outstanding. But it was nice to know they were willing to work with us as we dealt with the problems of the contractor.

Eventually, in Sept. 2011, we were finally able to contact them to come out and complete the installation of the can lights in the deck ceiling, and also install the remaining outside outlet and move the light bar in the guest bathroom. That last job wasn't actually on our list to do, in the beginning, but we decided once he was already here to ask him if it was even possible. He took a look at it and was able to move it without any problem. The nice thing was that he was willing to take a look for us, without putting us off for another time. He gave us the feeling that he had time for us while he was here. We wished we had known about him (and Angie's List) when we were remodeling our house in 2006!

We had previously had Scribner do some repair work on our rental home, so we hired them to work on our residence. They showed up on time, did excellent work, worked quickly but accurately, kept their work areas clean (wore booties AND cleaned up after themselves--no little scraps for animals to choke on!), and our dog loved them. They gave us an estimate (oral, but would have done written if we'd wanted it) after assessing the scope of the problem, and it was right on. We highly recommend them.

They were very good, and the job went very well. Keenan, the guy who worked for me, was wonderful. He was timely and very professional. I would definitely use them again in the future if necessary.

Scribner was friendly and professional, and it did an excellent job.

Everything went well. Scribner's personnel was friendly, knowledgeable, and helpful. They were honest in their assessment of the situation, and their efforts resolved the problem.

Very well.