Clear Image Glass

Amazing job - Clear Image is an expert in wood frame window replacement! Professional and a great value! We will use them for all our future window work!

Excellent! Work performed on time, Great workmanship Courteous technicians total cleanup

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Went well. Good glass, on time, on budget, friendly people. Would use them again without hesitation.

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Product seems good, saleseperson/installer quite friendly and seemed honest. Close to on time. Left things very clean. Price and lead-time matched quote. No problems whatsoever. Would use again.

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The good part:  Clear Image was one of the few who responded to our call for service.  It took them a while to come out and measure, so service was not right away. Fortunately, the glass was not broken all the way through, so we could wait until they had time for us.  They originally gave us a quote of $520 or so (I don't have the paper in front of me as I write this.) Our insurance was willing to cover $500.
The not-so-good part:  It took them much longer to come out for the repair than we expected, and they ended up charging us over $800 because of the wood frame, which they didn't explain to us the first time.  the quality of work was good, however, so I think overall,.

They were prompt and did everything they said they would do. They came and installed it and left. It is the same size as the table.

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It went well. They were very quick and professional.

Clear Image showed up when scheduled.  They were in and out in a couple of hours.  Serviceman was clean, polite, and professional.  Great results.

Clear Image's bid was in the low range of 5 bids I received. I choose Clear Image based on price, product warranty and expertise in stop-in glass unit. I really emphasized on getting someone who really knows how to work with large glass unit, since I was really concerned about getting my 11 ft tall pieces replaced the right way.
My interaction with Clear Image started with me sending rough measurements to Clear Image. After I accepted their bid, Jason came to my house and took exact measurements. He also checked the condition of the wood window frame. With my permission, he took out one exterior wood stopper to get more insight. Among all the bidders, he was the only one did so. Being an engineer myself, I appreciate the thoroughness of this prep work. This also saved me some money.
Jason noticed that the woodstopper on my window is top quality Douglas fir which is still in very good condition. He proposed that instead of replacing the woodstopper with new wood, he could reuse the existing ones. He would adjust the width to keep the design intact. This reusing ended up saving me more than $1000.
On the installation day, Jason showed up as the main installer. Jason and one helper worked on the project for 5 full days. The installation was completely without surprise and the result was beautiful.
Overall,  several aspects I liked about Clear Image:
1. competitive price, best product warranty and expertise in stop-in glass.
2. Having same person, Jason, doing both exact measure and installation.
3. Jason's attention to detail during prep and installation.
I will not hesitate to recommend Clear Image to anyone with needs to replace glass unit.

They were competitive, pric-ewise and had a better warranty than others. They were friendly, repsonsive and good to work with and the quality of work was good.

Very pleased with the job.  Jason was the estimator and did the work.  He was always on time.  Would use again.

Clear Image Glass(Jason and Aurora) replaced about 15 failed windows in our home.  This team did an outstanding job of communicating when and what they were planning to do.  Jason was on time and prepared to do the work that was promised. Get this, after several visits we could not be at home when the scheduled appointment had been set.  Jason was given acces to our home without any supervision and he did the work as advertised.  Completely honest, everything left untouched.  All work was done well and on time.

I contacted Clear Image at the beginning of our project to get an estimate on the door based on our plans and they provided that quickly and professionally.  Once we finished the shower walls I contacted them and scheduled them to come out and template for the shower door.  They came as per our appointment, got the measurements and about a week later scheduled to come back and install the door.  The installer installed the door and it is perfect.  The whole process was professional and painless.  I'll get some small panes of glass later from them for our linen cabinet that we are going to build in the space as well.

From getting the bid through completion of the project, Jason did a great job. HIs bid was in the middle of several that I received, but his integrity stood out and he was the most knowledgeable about the product. Additionally, the quality of the Cardinal glass units he recommended made the decision easy. The work was performed on schedule with accuracy and great craftsmanship. With a project of this many custom units I'm amazed at how smoothly the whole process went. I wouldn't hesitate to recommend Jason to anyone and I plan on hiring him again to finish up the remaining windows which didn't fit into the budget.

In my experience there are two kinds of contractors: Those who create problems, and those who fix problems. Jason Blundell, owner, glazier and carpenter at Clear Image Glass, is someone who fixes problems. He does things right, even when it meant rearranging his schedule and working very long hours in unpleasant conditions.    

I hired Jason to replace nine windows in two bays in the front of our house in early November. In August, the painters had assured me that there was no dry rot in the two-story bay, but I was still suspicious. A similar bay in the back of the house had had to be completely redone, and there was an odor in the ground floor room behind the bay. So I paid Jason to do a complete window replacement, in which the glazier pulls all the trim inside and outside, and installs the window as though it was going into new construction.  The work of removing the trim, installing windows, and replacing trim would take one day.  

 In reality, Jason and the millwork carpenter, Jesse Martindale, ended up working past dark in the rain for two days. Jason could have avoided all this extra work had he just told me the same story the painters did: the bay was fine, no dry rot.  

But the bay wasn?t fine. The dry rot was so advanced in places that you could put a finger right through the wood, and it was incredible that anyone would have painted it. Had it been ignored for another year, the rot would have gone so deeply into the bay?s supports that we would have been completely rebuilding that bay at a cost of at least $5000. Jason didn?t ignore that damage, even if the painters did. So even though it wasn't part of the original project, Jason and his crew pulled all the trim and siding, replaced the damaged plywood underneath, and swathed the bay in Tyvek. Jason then redesigned and installed the siding and trim on the bay, adding flashing so that the bay would not have the same water accumulation issues that had caused the dry rot in the first place.  

The design and workmanship on the bay are noticeably better than they were before the project started. The odor in the room is gone. I no longer worry about dry rot in that bay. And I have an excellent glazier to keep in mind for the next window replacement.

 Lessons learned from the painting and the window replacement: First: Hire someone like Jason Blundell who does the work himself, because he?s got a stake in the reputation of his business. Second: Jason is very flexible and will do whatever you want, but take Jason?s advice. In addition to his skills and experience in building weatherproof structures, he?s got a good eye for design. Third: If you have the trim removed as part of window replacement, buy and paint or finish new trim before the contractor starts. I hate to add to the landfills, but it?s really not a good idea to reuse old wood, and if you discover a problem like dry rot, you?ll be ahead of it.

Went fine start to finish.

They did a great job. The man who did the work was very friendly. He showed up on time and finished quickly. I would definitely use them in the future.

The team at Clear Image Glass was great. I was unsure of what type of glass to get, and exactly what size I should get to cover the top of an old chest. They answered my questions and with a couple pictures of the chest they were able to suggest a good solution. Once I put in the order, the glass was ready within three days and it look amazing. It was true to size and had no defects. I was also pleasantly surprised and the low price for the product. I will certainly use them again.

They did a great job, I would use this company again as long as jason is the owner.

The vendor provided a written-estimate and scheduled the work. The repairman was on-time, clean and very nice. The work was completed and everything went great!