ACTIONAIRE INC

The installer arrived on time and did a great job on the install. The Heat Pump works great and is properly sized for the house. The added benefit of removing humidity from the house is great! I even got a follow up call from the installer to make sure I was happy with the unit.

Very professional and scheduling was very easy! Gals in the office were very understanding of the issue I had and made sure I was taken care of. I would Highly recommend Actionaire! Great service!!!!

Actionaire came out on 4/14/15 and looked at cooler.  I was told that it needed condensing unit parts and the quote was for $500.00.  The next day they showed up and replaced parts (maybe - I can't prove it) added refrigerant (again I can't prove it) and added dye to detect leak (also can't prove).  Actionaire employee, provided me with a bill for triple the price while I had several customers in the store, I was working by myself and not able to step away to discuss the invoice with the employee - I left a message for the bookkeeper at the first break I got. 

Next day 5/16/15 - cooler still not reaching temperature and had to have new company come out and fix the cooler.  The new company verified no dye was ever added and was able to get my cooler back up and running.

I contacted Actionaire about the cooler still not working and the invoice price being 3 times more than quote.  The manager said he would lower the price to the original quote and provide me with a copy of the packing slip for the parts they replace.  I never received the new invoice - instead I received the original invoice one month later.  I contacted company again about the price and the fact that they did not repair the cooler - they sent the original invoice to collections and refuse to take any calls from me.

Bottom line - not only did they charge me triple the quote price - the did NOT fix the cooler!!

Awful worst nightmare it's like they don't even care that they broke it or that I lost product , sales or that I have been more than understanding until now please use another company this company is Russian roulette and un professional to say the least .

My brother bought a new heat pump and I still have oil heat. The job was completed in a timely manner and on the day and time that we had arranged. This company recently took over servicing oil furnaces and I was happy they could do this job for us.

Replaced fan motor and suction device on heating unit.  Work was fine, techs were great.  Issue was mainly timing.  Each time they came and realized "you need X" it was after 5 PM and "X" couldn't be ordered till the next day.  This resulted in spending an extra 3 days without heat during the cold snap.  Not the end of the world, but a bit underwhelming.

They are very professional. They are accurate on pricing. The work was done quick.