CHARBONEAU CONSTR & SUPPLY

Absolutely horrific customer service. When I placed my order I specifically asked if the gravel would be spread through my driveway and I was told it was included. When the driver arrived he explained he would not be able to spread it around, and that I hadn't properly prepped the area by removing branches. However, the branches have always been there and gravel has been delivered and spread around before without any issue. He said he didn't even think he had enough gravel despite the fact that I had taken a diagram of my driveway with all the measurements into the yard when I placed my order. The driver was also very rude to me and made sexist comments that left me in tears. I called to ask to set up a different order which included spreading, and to also let them know about the poor treatment from the driver. The manager "apologized" by saying he was sorry that I didn't have the "common sense" to know that prep and manual spreading would be needed (but that's what I thought I had ordered in the first place) and said something to effect of "look lady, I don't know who bends to your every will but I don't know what you expect us to do." This company is extremely unprofessional and unwilling to help the customer resolve an issue.