LeafFilter Gutter Protection

LeafFilter Company has failed to provide the Lifetime Warranty as advertised. I have contacted management on several occasions to correct a clogged gutter which was not installed correctly with no results. The last correspondence stated to follow the Class Action suit against LeafFilter.

everything whent well very satisfied well let the final jugememnt after a full winter goes by thank you for your concerns

The saleswomen was very knowledgeable of the product. The installer (Leafhome contractor) was outstanding. They repaired exiting gutter and downspout and efficiently installed the filters quickly.

When great

Very efficient and professional, much appreciated

I am content and happy with the job they did!!

they did a great job.

The installation is fine but did not address the problem properly there were no probelms while installing, it occurs after the work has done and cause from the weather

Terrible the gutters were installed incorrectly. Causing massive leaks and water damage to my home. 3 technicians from the company told me these were installed incorrectly and would continue to leak if the gutters weren't lowered. They came out to finally fix-it 3+mos. later and the techs said their proposed fix wouldn't guarantee success. I told them if that was the case to please remove the gutter guards and refund my money. This was weeks ago hey are now ducking and dodging my calls. I reached out to them today(6/30/20) one last time and the Mgr. ducked my call again. We are left with no other choice than to sue them as they have rendered our previously perfect working gutters inoperable. BUYER BEWARE!!!!!

When the salesman came and explained the estimated cost and warranty information, we thought it would have been perfect, and were excited about having great gutters. Unfortunately, it started going downhill when he gave us the first price, and then almost before leaving, figured out that he had left one entire side of the house and the carport off of the cost! Although the price went up a few thousand more, we decided to go with this company since they promised that our gutters were still good and would be fixed good as new. As the installation date neared, we had another issue. We were told that installation was going to happen on a Monday, so my husband took the day off around appointments to be there to show where the gutters leaked and supervise the work. On the Thursday before, I got a phone call at work saying that a contractor was at my house to install a new gutter on the shed. I had no idea this was going to happen on a different day, but I was able to leave work early to come home and let him in the backyard. The next day (Friday), I received another call that a gutter guy was there to install the gutter shields and fix the house gutters. Once again, I was able to leave work to let him in the yard and show him where the issues were, but I was more than a little annoyed at the lack of communication from this company. I was also surprised that one guy came in a personal pickup truck by himself to do the entire two-story house. After I talked to him, he assured me that he would glue the gutters and hang them better so that all of the water would go where it was supposed to. I went back to work, and a few hours later, the whole house was done. He had said that the gutters were hung fine and didn’t need to be moved much, but this is not what the two previous gutter companies had said. He also told me that if the glue does not adhere, someone would come back to do it again. Needless to say, a few days later, a big rainstorm hit, and water was streaming out the joints and between the fascia boards and gutters in at least three places!!! I called the salesman, and he never returned my calls. I ended up calling the national number, and they said that they could get another person out the soonest in 2.5 weeks. In the rainiest time of the year, this has been a nightmare!!! When the day finally arrived, I waited for the call to say that someone was at the house, and it never came. When I got home from work, there was a quiet, hard-to-understand message on my home voicemail saying something about someone coming by to fix the gutters, but then leaving. When I called the number back, the guy said that his boss would call me (?) to reschedule. When that didn’t happen by the next day, I called the national number again and rescheduled, telling them to call my cell number ahead of time, so that I can be home. It will be over one month that we are waiting for the gutters to be fixed, and this is ridiculous. The lack of correct communication and shotty workmanship has really got me to doubt this company’s product and promise.

Gutter covers installed but left numerous messages to fix leaks. Did not return my phone calls. Still waiting for repairs.

went well. very fast service

Overall things went well. The one drawback on my home is that the screws came thru the facia and showed in the covered porch area of the home. So that was unsitely. Long screws were good for the rest of the house. But if you have a porch where this would happen, discuss shorter screws with them in the area that would show.

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I found them at the Maple Valley Days and they had a booth there. You know you don't know how people do business, but anyway he did give us a substantial discount because they wanted the business. He said don't tell other people what you paid for this.

Very well. I smile every time I see leaves on the ground because I know they are not in my gutters.

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The system was over sold - it does keep the pine needles from getting into the gutters - but the pine needles stay on the screen and plug them up so I have to get on the roof after each heavy rain storm and clean the gutter screens.  We were told this wouldn't happen and I wouldn't have to ever clean the gutters again.  They left out that I would still have to clean the screens.

Also, we were told the installers would clean the pine needles off the roof before installing the system.  It was raining when the installer came.  We told him it was ok to wait on the installation until a dry day, but he wanted to do it anyway in the rain.  This made it so he couldn't clean the roof and the screens became clogged by the needles from the roof.

We were told by the sales people that  if we had any problems we could call and someone would come out within a few days.  I reported the clogged gutters, but no one bothered to come out.

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Took longer for the installation than we thought it would as there was only one man on the job.  However, this wasn't a real problem and we felt his work was very thorough and he seemed to be very knowledgeable about the product and how to install it.  Very good job cleaning up after completion.  Since there hasn't been a lot of rain, we're not quite sure yet how the gutter screens will perform over the winter months.  So far, so good, though.  The price was more than we expected, but then we had several bends and corners in our gutters which brings the cost up. We realize the screens won't eliminate gutter maintenance entirely as we may still have to sweep or blow off the screens periodically, but at least it won't be shoveling out debris from inside the gutters.  Hoping we're still satisfied with our decision after a year.

The intial sales presentation went o.k but most of the stuff he said turns out to be false. On the day of the installation one of the installers informed me that my DECRA roofing was fastened through the old gutters and needed to be unfastened. I gave the o.k. for that. They failed to inform me that they wouldn't be able to refasten the shingles they loosened for the install. After speaking to the VERY rude and obnoxious installation manager several times and getting nowhere, he came to my house. At that point he not only was rude to me but to the roofer I had here to inform him his company messed up. Still they refuse to fix what they damaged. Eventually, they gave me a supposedly generous $200 dollar discount on the install. It will cost at least $800 to have someone fix it if I can find someone who specializes in this kind of roofing and will even touch it. So far I've had two roofing companies tell me that they won't touch it! BOTTOM LINE, DO NOT use LEAF FILTER! You are warned! Still won't fix or get someone to fix my roof but did threaten to put a lien on my house when I told them I wouldn't pay until it was done correctly. I paid and they processed that within a day, but just can't fix my roof that they loosened.
Had a installer come and look at my gutter for warranty work due to leaks at a junction point. Water pours over my fascia boards and not through the gutter! Once again they seemingly have blamed my roof for the issue as I haven't heard from them since the 20th of November. I have texted their installer twice! Pictures of the defect were taken by the installer and given to me acknowledging the issue, but yet nothing has been done about it! All of this after they unhooked the shingles and didn't put them back! If you do business with this company, you might as well burn your money! Find someone else!
David