Barron Heating

We hired Barron Heating because years ago they were a good company and did good work for us. This time however, I have to say they are the worst contractor we have hired in 45 years of home ownership. The salesman told us they could fit an upgraded furnace in our existing space. They were not able to fit it where they said they could, and it obstructed the laundry room doorway so badly that the washer and dryer would not fit through the doorway without removing the furnace again. For the next six months, they stalled, made excuses, and lied (in writing) about coming back to do the job properly. At that point, we hired a lawyer and notified them of our intent to sue for breach of contract, including failure to have the required state inspection performed. Only after being faced with the choice of going to court or fulfilling their contract did they take any tangible action to properly reinstall the furnace. Unless you don’t mind the possibility of 17 months plus the additional cost of a lawyer and process server to get a simple furnace installed and legally inspected, learn from our mistake - hire a different contractor.

We were very pleased with Ricky and David, who were the two from Barron who did most of the work. The work was very well done, in a timely manner. We highly recommend them for your heating or air conditioning needs. Photo shows the heat pump outside and one of the three units installed in three different rooms.

Great until the electrical failed. Then they proposed 3 weeks to come and take a look

They put me on a 3 week wait. Thanks barron

Very bad. Propane lines they installed under the house leaked and had to be redone by someone else. The stove they installed was defective and they refused to repair or replace it. The water heater they installed (and charged me $900.00 for!) was a piece of junk that leaked before it was a year old. They would not replace it either! With all of the propane leakage and faulty stove, the propane bill for that 5 months was $6000.00!!!

Absolute junk! water heater leaked in less than a year. They did NOT stand behind the warranty. The propane pipes they installed under the house leaked and had to be redone by someone else. The Stove they installed was faulty, and was too dangerous to use. Again, they refused to stand behind the warranty, telling me to take it to the south end of Seattle personally to be repaired if I wanted it fixed. BTW, it cost me $6000.00 for propane that winter. After yanking out that piece of trash stove and replacing it with a soapstone woodstove, my heating cost went down to under $600.00 for the winter. Yes, you read that right, a 90% difference in cost! And this one won't blow up my house!!!

Company called to remind me of appointment; technician called prior to arrival which was helpful as they schedule in 3 hour blocks. He was early so that was good.

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Excellent service. All staff was friendly and courteous. My wife and I were treated like family. We could not have asked for a better crew. Their prices are very competitive and the had beaten all other bids from other companies by a wide margin. They also give military discounts. Would highly recommend this company.

They were prompt. They brought out like 5 people and got it done in probably 4 hours. I did not have any complaints about it. They were right on time. I think we got a pretty good deal. We scheduled it out a little. They got it in before Christmas for us.

Things went fine with the actual A/C. The real problems came with the management. The business office couldn't figure out how much to charge me. I paid them at the time of service and they must have incorrectly entered the amount. I got a late notice from them weeks later. I contacted them to pay them again. Were they at all apologetic? No. Did they show the appropriate embarrassment? Not at all. The people on the phone were somewhat accusatory that I had shorted them. They entered the amount, which I obviously had no control over. Once the summer was over and I turned on my heat for the first time there was water everywhere in my garage coming from the furnace. Keep in mind this didn't happen at all last year. I contacted them again since I assumed they would stand by their work and parts were under warranty. The contact person was devoid of the ability to be on the phone. I told them the issue and she asked if I wanted an ER tech sent. I said if it was an emergency than yes, I know next to nothing about HVAC, she only asked again if I wanted the on call tech. The tech who arrived took a look and said he'd need needed parts but said they could have done it when they added the A/C. The system was safe to use in the meantime. Today the parts are in and a different tech comes to fix the furnace. To my surprise it's over $300.00 to get the furnace to not leak water. The tech tells me it wouldn't have been anything they would have touched when they installed the A/C. Except for the fact that they were supposed to address it at the time of the A/C install. He then went on to talk badly about his coworkers, obviously not caring about my complaints. During the conversation he also asks along the lines of how many years the A/C has been in. His company put it in in May. He didn't even know the basic info on the job site. This company was a good reliable local business but that is no more. This will be my last use of Baron Heating and I encourage all to look somewhere else if you'd like honest people.

Grade "F" Bought a Daikin ductless system. it's been a problem since day 1. I Do NOT Recommend. Initial install went ok. Then I looked at the cooling vanes in the head. they were bent all over the place. tech says, "that's normal. won't effect operation." True or not, I did not pay 12 grand for a product that came from the dent and scratch sale bin. A month later, I got them to bring a new replacement. It was almost as bad as the first one. They didn't even bother opening the box at the shop to see if it was damages as well. The 2nd tech told me I had unrealistic expectations. They all came from the factory like that. If so, I'd be looking for a new provider. Third trip out, got a new head that had on very minor crop of bent fins...but certainly not pristine. Month later, system won't work more than 5 min. Have had 1 service call. Tech "reset the system". Needed it 2 weeks later and got the same. Had to wait over a week to get a 2nd service call. That's come later this week. Oh by the way. There was supposed to be a PSE rebate applied. When I got the bill, that was not accounted for. I call and the person said she would send me a new & revised bill. 30 days later I get a past due notice and the rebate was still not applied. That took another call and wait period.

The pre-business was very good. They got back to me on time. They were prompt coming here but it took the one guy who was sent here forever for him to finish the work. They told me it would take 4 to 5 hours here, but it it took him about 10 hours. I was not happy with that. I can't blame him but he probably should have had some help. The price was a little bit more than I expected. The quality of the work was good.

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It was great.

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We recently tore out our old brick fireplace with the intention of replacing it with a wood stove in a different location. After getting multiple quotes, we decided to go with Barron Heating, as their salesman was friendlier and seemed more honest, and the price was competitive.
We were impressed with the sales and installation process. The installer worked quickly and efficiently and was very friendly. He clearly knew what he was doing. He successfully worked around issues that came up due to the placement of the trusses in our roof, and the end product was exactly as we wanted. He gave us a quick demo of the wood stove and left our living room clean and, now, with a wonderful wood stove sitting in the corner.
I will definitely be calling on Barron Heating for additional services in the future.

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It is now a year later and we are very pleased with the heat pump.

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They do good work and they are very responsive. We had a thanks giving and they came out the day after thanks giving. We were pleased with them.