Speedy Glass - Federal Way
About us
Additional Email: [email protected]
Business highlights
Emergency services offered
79 years of experience
Services we offer
Glass services: windshield repair & replacement, automotive side and back glass. Residential windows, cupboards, doors, doors & reception areas., glass tables. Commercial glass, including storefront & office windows, mirrors, skylights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.79 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 11% | ||
| 0% | ||
| 0% |
Showing 1-9 of 9 reviews
Robert B.
Aug 2015
unknown
Kathleen H.
Jun 2014
unknown
CAROLE H.
Jun 2014
Dropped car off at shop, picked up that afternoon.
James R.
Jan 2014
I went to "SPEEDY AUTO GLASS" in early December of 2013. I originally had problems with the service I received. I contacted "ANGIE'S LIST" and made a complaint. Angie's List contacted another "SPEEDY AUTO GLASS" closer to my address. In the intro of all the head ache I experienced originally, the regional manager contacted me personally and had me explain exactly all the mistakes and frustrations I went through. After talking to him, he sincerely apologized for all of the frustrations I experienced as well as all of the unhappy services I experienced. He later called the local branch and discussed the problem with that particular manager at the local office before he scheduled me to have my car taken in and evaluated. Once I had my windshield evaluated, the office rescheduled my windshield repair. The original location put on some cheap and crappie molding when I specifically requested the factory molding from the very beginning. The local office could not find the exact molding I needed for my make and model car so they went "ABOVE and BEYOND" and ordered the proper molding all the way from Texas "WITHOUT CHARGING ME" at all for the new replacement factory molding which costed several hundred dollars. They get all 10's or better yet, all "A+'S" from me. I strongly recommend them with 100% satisfaction at the end of service being completed. GOOD LUCK!!!!!!!
Response from Speedy Glass - Federal Way
"[member name removed], I am glad you gave us a chance to make it better. As I explained to you 1st let's make it right, which we both agree we did. Then 2nd, thank you for updating the review you left, and explaining it wasn't our branch. Our mobile jobs come out of our Tacoma Branch and I have passed on your valid comments to that Manager. I wish we did mobile jobs out of each branch, but please feel free to swing inshop to our Federal Way location if you ever need us. We take pride in our Customer Service team at Federal Way and I think if you look at the reviews out there, we do just that. Thank you again [member name removed], it was a pleasure getting to know you, and taking care of you. Lisa - Branch Manager, Speedy Glass Federal Way"
Ross W.
Aug 2009
Job went very well and you cannot tell it from the original Toyota windshield that was replaced. Definitely would use them again.
TAMMY M.
Nov 2005
We were impressed with how quickly they could get us in as it was a stormy day and everyone else we tried was booked up. They were a little high priced but did a great job.
Tim Z.
Sep 2005
MY OVERALL EXPERIENCE WAS GREAT. THEY SENT THEIR MOBILE UNIT SO I DIDN'T HAVE TO WORRY ABOUT FINDING A RIDE. HE GOT THE WINDOW OUT WITHOUT IT BUSTING ALL OVER (MY WINDOW WAS CRACKED ALL THE WAY ACROSS).
STEVE F.
Sep 2005
STAFF WAS EFFICIENT AND COURTEOUS. EXPLAINED THE REPLACEMENT PROCESS. GLASS WAS REPLACED WHILE I WAITED IN THE LOBBY. FINAL PRICE WAS LESS THAN ORIGINAL ESTIMATE. GREAT SERVICE!
LALISA J.
Jun 2005
THEY TOOK THE OLD GLASS OUT AND PUT THE NEW GLASS IN WITHIN TWO HOURS IT WAS READY FOR PICKUP. THE TECHNICIAN WAS VERY NICE AND THE JOB WAS WELL DONE.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Speedy Glass - Federal Way is currently rated 4.7 overall out of 5.
Speedy Glass - Federal Way accepts the following forms of payment: CreditCard
Yes, Speedy Glass - Federal Way offers free project estimates.
No, Speedy Glass - Federal Way does not offer eco-friendly accreditations.
No, Speedy Glass - Federal Way does not offer a senior discount.
Yes, Speedy Glass - Federal Way offers emergency services.
No, Speedy Glass - Federal Way does not offer warranties.