Speedy Glass - Federal Way

Auto Glass, Doors, Windows,

About us

Additional Email: csr@speedyglass.com

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Glass services: windshield repair & replacement, automotive side and back glass. Residential windows, skylights, cupboards, mirrors, doors, glass tables. Commercial glass, including storefront & office windows, doors & reception areas.

Services we don't offer

Sunroofs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-9 of 9 reviews

Robert B.
08/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: Replaced windshield ... Fast, friendly pros

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen M. H.
06/2014
3.0
auto glass
  + -1 more
unknown
Description of Work: They filled a chip in my car windshield. They did the job, but it was poorly done. The excuse was that was the way it was supposed to be. It was rough and is messing up my wiper blades, leaving streaks, etc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

CAROLE H.
06/2014
5.0
auto glass
  + -1 more
Dropped car off at shop, picked up that afternoon.
Description of Work: Replaced windshield. (Insurance claim)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
01/2014
5.0
auto glass
  + -1 more
I went to "SPEEDY AUTO GLASS" in early December of 2013. I originally had problems with the service I received. I contacted "ANGIE'S LIST" and made a complaint. Angie's List contacted another "SPEEDY AUTO GLASS" closer to my address. In the intro of all the head ache I experienced originally, the regional manager contacted me personally and had me explain exactly all the mistakes and frustrations I went through. After talking to him, he sincerely apologized for all of the frustrations I experienced as well as all of the unhappy services I experienced. He later called the local branch and discussed the problem with that particular manager at the local office before he scheduled me to have my car taken in and evaluated. Once I had my windshield evaluated, the office rescheduled my windshield repair. The original location put on some cheap and crappie molding when I specifically requested the factory molding from the very beginning. The local office could not find the exact molding I needed for my make and model car so they went "ABOVE and BEYOND" and ordered the proper molding all the way from Texas "WITHOUT CHARGING ME" at all for the new replacement factory molding which costed several hundred dollars. They get all 10's or better yet, all "A+'S" from me. I strongly recommend them with 100% satisfaction at the end of service being completed. GOOD LUCK!!!!!!!
Description of Work: Replaced my windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Speedy Glass - Federal Way
[member name removed], I am glad you gave us a chance to make it better. As I explained to you 1st let's make it right, which we both agree we did. Then 2nd, thank you for updating the review you left, and explaining it wasn't our branch. Our mobile jobs come out of our Tacoma Branch and I have passed on your valid comments to that Manager. I wish we did mobile jobs out of each branch, but please feel free to swing inshop to our Federal Way location if you ever need us. We take pride in our Customer Service team at Federal Way and I think if you look at the reviews out there, we do just that. Thank you again [member name removed], it was a pleasure getting to know you, and taking care of you. Lisa - Branch Manager, Speedy Glass Federal Way

Ross W.
08/2009
5.0
auto glass
  + -1 more
Job went very well and you cannot tell it from the original Toyota windshield that was replaced. Definitely would use them again.
Description of Work: Windshield replacement as rock split at edge of window and spread out towards center of window. The windows was replaced in about an hour and excellent service and top tech doing the work. The boss says his tech is the top one in the state of Washington. My cost was the $100.00 deductible.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TAMMY M.
11/2005
5.0
auto glass
  + -1 more
We were impressed with how quickly they could get us in as it was a stormy day and everyone else we tried was booked up. They were a little high priced but did a great job.
Description of Work: This company replaced a window in my sons car after it had been vandalized. They did it same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Tim Z.
09/2005
5.0
auto glass
  + -1 more
MY OVERALL EXPERIENCE WAS GREAT. THEY SENT THEIR MOBILE UNIT SO I DIDN'T HAVE TO WORRY ABOUT FINDING A RIDE. HE GOT THE WINDOW OUT WITHOUT IT BUSTING ALL OVER (MY WINDOW WAS CRACKED ALL THE WAY ACROSS).
Description of Work: REPLACED CRACKED AND PITTED TINTED WINDSHIELD ALONG WITH SEAL WITHOUT SHATTERING IT ALL OVER MY DRIVEWAY.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$402.5

STEVE F.
09/2005
5.0
auto glass
  + -1 more
STAFF WAS EFFICIENT AND COURTEOUS. EXPLAINED THE REPLACEMENT PROCESS. GLASS WAS REPLACED WHILE I WAITED IN THE LOBBY. FINAL PRICE WAS LESS THAN ORIGINAL ESTIMATE. GREAT SERVICE!
Description of Work: THIS COMPANY PROVIDES REPLACEMENT AUTO GLASS (AS WELL AS OTHER GLASS NEEDS). REPLACED FRONT WINDSHIELD IN DAUGHTER'S CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LALISA J.
06/2005
4.0
auto glass
  + -1 more
THEY TOOK THE OLD GLASS OUT AND PUT THE NEW GLASS IN WITHIN TWO HOURS IT WAS READY FOR PICKUP. THE TECHNICIAN WAS VERY NICE AND THE JOB WAS WELL DONE.
Description of Work: MY HUSBAND HAD A CRACK ACROSS THE WINDSHIELD THAT WAS IN HIS VISION AND HE COULD NOT SEE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$253

    Contact information

    32610 Pacific Hwy S, Federal Way, WA 98003

    www.speedyglass.com/locator/washington/federalway.html

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Glass,
    Doors,
    Windows,
    Glass and Mirrors

    FAQ

    Speedy Glass - Federal Way is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Speedy Glass - Federal Way accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Speedy Glass - Federal Way offers free project estimates.
    No, Speedy Glass - Federal Way does not offer eco-friendly accreditations.
    No, Speedy Glass - Federal Way does not offer a senior discount.
    Yes, Speedy Glass - Federal Way offers emergency services.
    Yes, Speedy Glass - Federal Way offers warranties.
    Speedy Glass - Federal Way offers the following services: Glass services: windshield repair & replacement, automotive side and back glass. Residential windows, skylights, cupboards, mirrors, doors, glass tables. Commercial glass, including storefront & office windows, doors & reception areas.
    Sunroofs

    Contact information

    32610 Pacific Hwy S, Federal Way, WA 98003

    www.speedyglass.com/locator/washington/federalway.html

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM