QUALITY SEWING & VACUUM

Sewing Machine Repair, Alterations/Sewing/Decorating, Vacuum Cleaners

About us

Your local sewing machine & vacuum cleaner experts. Including fun classes and expert repair & service. Find out why we say "Sewing Fun Starts Here" Imagine an affordable sewing machine that is easy to use, sews beautifully, inspires your creativity and comes with unlimited free classes. We offer: new and used sewing machines, sergers, quilting machines, embroidery machines, needles, threads, books and more. And our classes can turn amateurs into experts in no time. We offer FREE machine usage classes - learn how to use your machine to its fullest potential. Plus if your sewing machine ever gets sick or needs a tune up we can repair it. Vacuums You Can Count On We all want a vacuum that is affordable, cleans quickly, efficiently, quietly and requires little maintenance. We also service and repair most vacuums. This means we avoid selling products that we know do not perform well or have a troublesome service records. History Established in 1985. Quality Sewing & Vacuum Centers have been committed to your sewing and vacuum needs since 1985. We started with one retail location specializing in sewing machines and vacuum cleaners. Over the last 25 years we have grown to 11 retail locations in the Puget Sound. We are a local family-owned company.

Business highlights

40 years of trusted experience

Services we offer

SEWING AND VACUUM.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.0
punctuality
4.5
Showing 1-8 of 8 reviews

Jenny E.
11/2017
4.0
sewing machine repair
  + -1 more
It went okay. They were supposed to call to tell me what needed fixing on my sewing machine and give me an estimate on the repairs. I did not get a call when expected, so I called them. They were surprised that I called , but gave me the information and I okayed the repair. It was fixed very quickly. They notified me promptly when the repair was done and were very nice when I came to pick up my machine. I am so glad to have my sewing machine working again.
Description of Work: I took my sewing machine in to be repaired.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$160

VERA S.
10/2016
3.0
sewing machine repair, alterations
  + 0 more
unknown
Description of Work: They provided me with a free ticket to the upcoming sewing craft in November. They help me keep up with the repair and upkeep with my vacuum and sewing machines. They've also got a group that you can join to get a percentage off of sewing tools and they give presentations of new products. It also helps to keep in touch with other members in the community.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0

Yes, I recommend this pro

Linda P.
11/2015
5.0
sewing machine repair, vacuum cleaners
  + 0 more
We had a great experience. I called first and discussed the problem and cost with the repairman. He let me know the range of cost for the servicing and when he thought he could get the job done. We took the vacuum in and he told us he would put a stronger handle on the machine and that he could have it done that day and that we could get a loaner vacuum if we needed one--nice option if it is going to be awhile. The serviceman called and told me the brushes were in need of replacing if I wanted to have that done also but everything else was in great shape. The service was done that day and our vacuum works better than ever. The staff at the counter was also helpful and told us about their sewing machine servicing and classes that are offered.
Description of Work: Replaced a handle and brushes on our Simplicity vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lauren B.
01/2015
3.0
sewing machine repair
  + -1 more
That went okay. My wife says that the sewing machine repair went well. She ordered a pair of scissors from them and that did not go well.
Description of Work: We have used Quality Sewing & Vacuum for sewing machine repair.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0


Janet C.
06/2014
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: I was looking for a Miele vacuum cleaner to replace an old canister vacuum. I was impressed with the salesman. He was very knowledgeable, helpful and not pushy at all. I was able to test the vacuum I was looking for right in the store. The salesman gave me a quote and I told him I needed some time to think about it, as it was a big purchase. After doing some research online, I concluded that this store offered the best price and services, and I ended up purchasing the Miele S8 Home Care vacuum. I had visited another Quality Sewing & Vacuum store and the Miele store, both located in Bellevue, but the service at Quality Sewing & Vacuum in Kirkland was much more personable. I ended up getting a great deal. I have already referred a friend to the store and she purchased a Miele canister vacuum there as well. I will definitely visit this store in the future, as they sell maintenance products and do service repairs. I am very pleased with my purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerry S.
01/2014
5.0
sewing machine repair
  + -1 more
The sales person saw that I was using heavy-duty thread with a normal needle. I bought some new needles and thread of the right sizes, and haven't had a broken thread since. They also told me of free sewing classes they conduct.
Description of Work: My sewing machine was breaking the thread when I tried sewing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

MOLLYK. B.
06/2009
5.0
sewing machine repair
  + -1 more
I initially bought the sewing machine from them many years ago. They did a pretty good job. The quality of their work was very good and I was satisfied with their service.
Description of Work: They repaired the sewing machine for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

sander A.
05/2005
5.0
sewing machine repair
  + -1 more
THE PEOPLE HERE ARE VERY FRIENDLY. THEY HAVE A LARGE KNOWLEDGE OF MANY DIFFERENT MACHINE MODELS. ALL AGES FEEL WELCOMED AND INVITED. FIVE GENERATIONS OF MY FAMILY GO TO THIS STORE FOR MERCHANDISE AND SERVICE.
Description of Work: INSPECTED AND MAINTENANCE MY SEWING MACHINE TO FACTORY SETTINGS AND STANDARDS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    31653 Pacific Hwy S B, Federal Way, WA 98003

    WWW.QUALITYSEWING.COM

    Service hours

    Sunday:
    9:00 AM - 10:30 PM
    Monday:
    2:30 AM - 10:30 PM
    Tuesday:
    2:30 AM - 10:30 PM
    Wednesday:
    2:30 AM - 10:30 PM
    Thursday:
    2:30 AM - 10:30 PM
    Friday:
    2:30 AM - 10:30 PM
    Saturday:
    9:00 AM - 10:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair,
    Alterations/Sewing/Decorating,
    Vacuum Cleaners

    FAQ

    QUALITY SEWING & VACUUM is currently rated 4.3 overall out of 5.

    Sunday: 9:00 AM - 10:30 PM

    Monday: 2:30 AM - 10:30 PM

    Tuesday: 2:30 AM - 10:30 PM

    Wednesday: 2:30 AM - 10:30 PM

    Thursday: 2:30 AM - 10:30 PM

    Friday: 2:30 AM - 10:30 PM

    Saturday: 9:00 AM - 10:30 PM

    QUALITY SEWING & VACUUM accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, QUALITY SEWING & VACUUM does not offer free project estimates.
    No, QUALITY SEWING & VACUUM does not offer eco-friendly accreditations.
    No, QUALITY SEWING & VACUUM does not offer a senior discount.
    No, QUALITY SEWING & VACUUM does not offer emergency services.
    No, QUALITY SEWING & VACUUM does not offer warranties.
    QUALITY SEWING & VACUUM offers the following services: SEWING AND VACUUM.

    Contact information

    31653 Pacific Hwy S B, Federal Way, WA 98003

    WWW.QUALITYSEWING.COM

    Service hours

    Sunday:
    9:00 AM - 10:30 PM
    Monday:
    2:30 AM - 10:30 PM
    Tuesday:
    2:30 AM - 10:30 PM
    Wednesday:
    2:30 AM - 10:30 PM
    Thursday:
    2:30 AM - 10:30 PM
    Friday:
    2:30 AM - 10:30 PM
    Saturday:
    9:00 AM - 10:30 PM