
Lee Best Painting Company, LLC
About us
Great work at great price! A fresh coat of paint or stain can bring new life to rooms, add curb appeal to homes and commercial buildings, and help protect your investment for years to come. Were happy to bid on all types of painting & staining for interior & exterior projects in the Federal Way area. Well meet with you, at your convenience, and provide you with a free, written, detailed estimate no surprise charges added after the fact. Locally owned and operated, were a small company with big capabilities!
Business highlights
Amenities
Free Estimates
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| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 2% | ||
| 2% | ||
| 1% |
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"I am deeply sorry you still feel this way. I was hoping that we left on better terms after our conversation/agreement that day. We would never intentionally hurt our business image and dissatisfied our clients. The wallpaper issue was addressed prior to initiating the project. They were not taken down because it was requested we just paint over them due to it costing more to remove. We would have happily removed it for you, had that been your wish. Overall, we are very sorry that you are dissatisfied with our service. Although my team of 7 members worked very hard for 12 hours that day, We wanted to come to some resolve to satisfy you as a valued client. We strive for excellence and again, we are truly sorry for your experience."
"Hello Tamara, I am sorry to hear you were not happy with our services. I was not aware one of my employees was being unprofessional. That is not who we are, and is unacceptable. I apologize for their behavior and will discuss this issue with them and find out what happened. Thank you for being patient and understanding about the challenges we faced in the beginning with communication and scheduling as there?s been a shortage in paint/products from the paint stores due to the pandemic, so it has been quite a challenge in ordering the supplies needed and having them delivered in a timely manner. I assure you we are doing the best we can under the circumstances. We make sure to go over the contract with each of our customers before signing to make sure nothing has been left out that has been requested of our services. It saddens me that no issues or concerns were addressed during our final inspection; I was under the impression you were satisfied with our work during our walkthrough. We do final inspections with all of our customers to ensure complete satisfaction. We would've been more than happy to fix any problematic areas, and to work with you to figure out a resolution. And also explore what options may be available if you decided you wanted to replace the panels at extra cost. It is not too late, please give me a call and I'd be more than happy to help you. My company has reached out to you but without any success, if there is a better time to reach you at, please let us know. Thank you for sharing so we can learn from our mistakes and work together to do and be better. Thank you, David"
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