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Insight Pest Solutions

Founded 2009 • With Angi since May 2013

Safe and Effective Pest Control We get the job done. Our techs know the science and behavior of bugs. Your home will be treated with care, common sense, and intelligent use of the best products. We will never flood your home with chemicals.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(319) Verified Reviews

Showing 1-25 of 319 reviews
Sean J.
1.0
07/16/2022
Insight pest control Technician didn't find where the nest is, just came and do some spray then left, I so doubt her work, so I got into the attic and found where and the nest is by myself. The nest just beside the insolation!!! If the technician remove a Little bit the insolation, she will find the wasps nest. I got stinged, I’m begging insight pest control send other technician come by to treat and remove the wasps nest at the same day because there are wasps in the attic everywhere, unfortunately Insight pest control told me I have to wait 2 days. Also I was told by the company their staff is professional and has already did good treatment for me. I’m curious what the definition of professional is for this company? House owner should find the wasps nest by themselves? What a shame for insight pest control service!!! Google review is 4.9 for this company, I really wonder how they can get so high score
Description of Work
Wasp nest removal
Category
pest control
Bradley J.
5.0
08/17/2020
Technician name: Shiloh. On time, very professional and polite. Explained what he was doing before doing so. No issues whatsoever and I received a bill via email and communication via text as soon as the job was done. I marked QUALITY as "N/A" because Shiloh said it would take a week or two to see any significant improvement to the reduction of ants in my home, so at this point in time, I have nothing to honestly rate.
Description of Work
Pest Control (ants, spiders, bees)
Category
pest control
James B.
5.0
06/23/2020
applied delta dust for control. when first application didn't work, came out and applied a second time, free of charge.
Description of Work
Pest control for wasps
Category
pest control
George C.
1.0
06/05/2020
Tried to cancel service because of COVID almost 3 months ago after one of my service calls. I was told that since I was on a quarterly billing schedule I should keep service until June because they can come out for free if I have any issues during the next quarter. I agreed and had them come out for a wasp issue a week ago. The technician that came was arrogant and seemed to be quizzing me on my wasp problem. I called yesterday to cancel because the treatment had no positive impact on my wasp problem (technician didn't even treat where we said the problem was), I still regularly find mice in my garage (where they placed the bait traps, essentially luring the mice into my garage), and have spiders and mice all over the basement too. Despite being told to NOT cancel and call back before my next treatment, they would not let me out of the contract because I didn't provide 30 days written notice. They billed me for the next treatment, which I told them not to bother performing, Their treatments were basically useless for a full year, then they swindled me into another payment, despite trying to cancel months prior due to financial reasons. A despicable company with a poor product and service. The guy who I canceled with even had the nerve to tell me I could get a discount when reinstating my service in the future. I had a better result with ORTHO from Home Depot than with their professional service. I wouldn't recommend this company to anyone.
Description of Work
Swindled me into another payment, despite trying to cancel for financial reasons
Category
pest control
Jessica J.
5.0
06/03/2020
Max was great! Came on time at the beginning of the time window of when he was supposed to show up. He was very friendly and informative and easy to talk to and work with. He was finished with the service within an hour and everything looks great! Well worth the price for the service you receive and the quality of the service. Thank you Max!
Description of Work
Sugar ants, spiders, and house fly control
Category
pest control
Joe A.
5.0
04/10/2020
Jake Roadhouse gave great service, on time, detailed, answered all questions, professional.
Description of Work
dewebbed, lawn treated, house sprayed for wasp and spiders, rat bait put in bozx.
Category
pest control
Deborah C.
1.0
01/31/2020
BEWARE! DECEPTIVE PRICING PRACTICES! Hard-sell sales man came to the door. We told him we could not afford it. He said he could discount the Annual Service Contract from $299 to $99. He said he could take it that or because they would already be in the neighborhood area servicing others, so we agreed. Contract is NOT $99 for the year like he said. It is $99 EACH VISIT!
Description of Work
Pest Control Services
Category
pest control
Joanne B.
5.0
05/07/2019
I've been using them for about 3 years and they are awesome.
Description of Work
quarterly walk around to remove spiders, spray, mice
Category
pest control
Leanne K.
5.0
05/07/2019
They come every three months and the service was perfect and I love them. The technicians are very friendly, fun and easy to work with and they did a great job.
Description of Work
They do exterior and interior pest control.
Category
pest control
Dwight F.
5.0
03/01/2019
they treated the outside of the house and inside with animal friendly treatments, set traps in the attic and found and closed the entry point of the mice. set up recurring maintenance and have had not troubles since.
Description of Work
had ants entering the house, and later mice in the attic
Category
pest control
Ben B.
5.0
11/26/2018
We found some wasps in the house, and immediately checked Angies List. I called Insight on Monday, and they came on Tuesday. I showed Mike the problem, and he put on his bee suit and went to work. He explained that we might see more wasps for another week to 10 days. Later that day he called to see how things were going. He also called about 2 days later to see if everything is OK. It's been a couple a weeks, and we haven't seen any wasps for some time. Very pleased wilth their service.
Description of Work
Exterminate wasps in the house.
Category
pest control
John M.
5.0
10/22/2018
The technician showed up on time - early, actually, after checking to make sure it was OK. There was an entrance to the nest under an eave, he climbed up and both wasp-freezed and dusted. This got rid of them for a couple days, but the wasps returned as insight warned they might. They'd already set up a return visit for two weeks later. The technician was again punctual and friendly, and this time got to lay a lot of wasp dust up there. It's been several days and so far no activity. Insight was professional and friendly. Because I bought a $99 deal, I had to schedule through the person who coordinates their deals, and it was a week after I first contact them (as advertised in the deal). Overall a positive experience.
Description of Work
exterminate Wasps nest in ceiling
Category
pest control

Service Provider Response

So Glad to hear that we came through for you. let us know how we can help in the future!
Alex T.
5.0
09/04/2018
There was a very small paper wasp nest in my attic. I was planning on letting them stay for the season but they ate a hole in my ceiling. Insight pest solutions came out and put the poison spray on the attic vent hole to kill them but he said there were so few bees The bees might not carry enough poison to every part of the nest. Three weeks later there was 90% less activity but not gone completely. I called them back and they scheduled another service for them to come out for free. That treatment finished the job. They do seem to be busy and they would not do an emergency same day service for me so I had to wait 5 days for them to come out. No new damage was done in that 5 days so it all worked out great.
Description of Work
Bee removal from attic
Category
pest control
Sergey S.
3.0
08/25/2018
The main problem was loosely fitting doors and other holes in the walls which the contractor tried to fill in with foam instead of saying that the garage should be rebuilt. Contractor also had installed several rat traps and bait stations and sprayed the building perimeter. The initial visit and monthly sprayings and bait refills for a year costed $500
Description of Work
rat infestation in the garage and basement
Category
pest control
Jenifer C.
5.0
08/21/2018
Very professional, accommodating and communicative staff. Enjoyed speaking with Jordan to schedule my appointment, and Austin who conducted the treatment. Jordan was even able to fit my house in the schedule for the very next day! My receipt was emailed to me immediately after Austin finished and it contained detailed information of what chemicals were used and exactly where on my house. I also appreciate the service includes a two week follow up. Thank you!
Description of Work
Poisoning of a yellow jacket nest in the siding of my house
Category
pest control
MICHELLE W.
5.0
08/15/2018
Dayton came and did our quarterly pest control of our house. He was doing the outside when I asked him about some problems with certain pests indoors and on other areas of the property. He was very quick to respond with knowledge of the problems I was having and with solutions for those issues. He had no problems coming inside and doing what he could to help with the problems and also doing service on the outside areas I was having issues with. Really love this company and the technitions they have working for them! Every time I call they are prompt to come out and and while they are here they are personable, knowledgeable and friendly!
Description of Work
Quarterly Pest Control
Category
pest control
Cindy V.
5.0
07/30/2018
Great! Mr. Cash was very professional and explained everything thoroughly, he also informed me about quarterly treatments which I chose to do.
Description of Work
Wasp n start removed
Category
pest control
Crystal W.
5.0
06/23/2018
Once again, I had a very positive experience with my Insight Pest Solutions Service Technician (This time Kyle was my technician). He was on time, but I was running late and traveling from across town. Once we were in touch, he offered to spray the exterior since I'd be arriving home soon. Once I arrived, he was very cordial, understanding, respectful, listened to my requests and sprayed both inside and outside my home. I also enjoyed his humor and professionalism. I look forward to continuing my quarterly service. Insight Pest Solutions Technicians rock!!! C.Whitney
Description of Work
Interior and Exterior spray/treatment & knocking down wasp nets that was starting
Category
pest control
Maria G.
1.0
06/23/2018
The company assured their chemicals were safe, only to poison all of my cats, who I raked up a bill for the vet, and IPS only covered one third of, and were rude about it also! POISONED MY CATS!!!
Description of Work
Carpenter ants management
Category
pest control
Tegan M.
5.0
05/12/2018
Immediately identified where the rats were getting in and fixed it.
Description of Work
Rodent exclusion and cleanup
Category
pest control
Debbie E.
5.0
05/05/2018
Outstanding!! Although Insight was not able to totally resolve the problem they did everything possible and then with regret put me in contact with a company that would be able to "fix" my problem. I was VERY fortunate to have David Johnson as my technician - what an intelligent, considerate and knowledgeable individual!! Thank you David!
Description of Work
Thorough inspection determine how a "critter" accessed my home.
Category
pest control
Mike K.
5.0
02/19/2018
Very well the work was very thorough and knowledgeable Technically well done
Description of Work
Spider control
Category
pest control
Hendra T.
2.0
01/27/2018
they sprayed the house but nothing happoned
Description of Work
getting rid of ants in my house
Category
pest control
Devin K.
5.0
11/29/2017
Great. I signed up for quarterly services for only $99.00 each time. They said if there is a insect problem while your a current client they come out for free to take care of the problem.
Description of Work
Great Deal
Category
pest control
Elaine C.
5.0
10/05/2017
I'm on a regular schedule. I have a contract, it's for one year.They go around my house and clean out their stuff and they check entry levels for possible pests. They're good for coming back out when you're not satisfied.
Description of Work
Pest control.
Category
pest control

Phone

Address

1112 South 344th Street #305

Federal Way, WA 98003

Service Categories

Other Information

Services offered

Control and prevention of carpenter ants, common house ants, spiders, wasps, mice, and rats. Treatment areas may include interior of house, perimeter of house, garage, yard, crawl space, attic and eves.

Services not offered

N/A

Payment options

Visa
MasterCard
American Express
Discover
Check

FAQ

Insight Pest Solutions is currently rated 4.6 overall out of 5.

Insight Pest Solutions is open:

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Insight Pest Solutions accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, Insight Pest Solutions offers free project estimates.

Yes, Insight Pest Solutions offers eco-friendly accreditations.

Yes, Insight Pest Solutions offers a 10% senior discount.

Yes, Insight Pest Solutions offers warranties.

Insight Pest Solutions offers the following services: Control and prevention of carpenter ants, common house ants, spiders, wasps, mice, and rats. Treatment areas may include interior of house, perimeter of house, garage, yard, crawl space, attic and eves.

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