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FEDERAL WAY CARPET CLEANING
Carpets or Rugs Clean at Home, Carpet Repair, Refasten, or Stretch, Carpets or Rugs Clean Offsite,
About us
Federal Way Carpet Cleaning has been serving Federal Way, Tacoma, Puyallup and the rest of the Puget Sound Region since before 1985. As a family owned and operated carpet cleaning company that is committed to superior customer service, we are consistently striving to become your exclusive carpet and upholstery cleaning company. Our licensed team members use advanced technology to provide you with unmatched cleaning results. Truck mounted steam cleaning of carpet, upholstery, tile/grout. IICRC Certified and CleanTrust Certified Firm. Over 40 years of quality service to our customers.
Business highlights
53 years of experience
Services we offer
Area Rug Cleaning, Boat, Carpet Cleaning, Carpet Sales, Installation and Repair., Mattress Cleaning, Odor Control/Removal, RV and Auto Cleaning, Scotchgard Protectant, Tile/Grout Cleaning, Upholstery Cleaning, Water Extraction
Accepted Payment Methods
- CreditCard
Reviews
4.918 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-18 of 18 reviews
Michael R.
Jan 2017
Introduction fallowed by processes and quick fast service.
TERRY P.
Sep 2016
Great job. Arrived on time and did an excellent job. Would definitely have them back again.
Matt S.
Jul 2016
Very thorough job as usual.
Jenifer H.
Jul 2016
unknown
Margie J.
Apr 2015
unknown
William J.
Mar 2015
unknown
Natalie P.
Feb 2015
This company is great. Ed cleaned my carpets this time and was very professional. He even called when he got stuck in traffic and was going to be a little late.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your kind remarks. Happy to hear we met your expectations and we appreciate the opportunity to serve you again."
Natalie P.
Oct 2014
Orion.. I hope that's right.. Was great very professional on time and did an excellent job. He reevaluated my areas I needed cleaned and it worked out to be less then the estimate which I was perfectly fine with. I will hirer them again when I need them cleaned.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your kind review. We're happy to hear the job turned out well and we look forward to hearing from you again."
Jacquelene M.
Mar 2014
He was prompt, courteous, and did a fantastic job on the carpeting. Would definitely use them again.
Response from FEDERAL WAY CARPET CLEANING
"Great to hear the job turned out well and were pleased with the results. It will be a pleasure to serve you again in the future. Thank you for taking time to provide feedback."
Barbara C.
Jan 2014
We discussed the square footage and costs. Each rug cleaned up extremely well. We are very satisfied and will call again!
Response from FEDERAL WAY CARPET CLEANING
"We are happy to hear how pleased you were with the results of our cleaning. Thank you for taking time to share your experience. We will look forward to working for you again."
MARIA B.
Sep 2013
Awesome! Orion called to let us know he'd be a few minutes late -- got here on time & began the job.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your kind review of our company. We are please you had a good experience and were happy with our work. We appreciate this feedback."
David H.
Jul 2013
Very positive experience, start to finish. hard to chat over the roar of a carpet cleaner.
Response from FEDERAL WAY CARPET CLEANING
"Glad to hear you had a good experience with our company. Thank you for taking time to write a review."
Maureen M.
Jun 2013
I would highly recommend this company, we are repeat customers and Owen was on time, very professional and did a great job.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your strong recommendation of our company. We value your business and look forward to serving you again in the future."
Christy P.
Jun 2013
As always, excellent in every way! Thank you!
Response from FEDERAL WAY CARPET CLEANING
"We appreciate your kind word regarding your experiences with our company. Thank you. We look forward to working for you again."
Mike P.
Jun 2013
Have used Federal Way Carpet Cleaning for over 20 years. Always quality work at a fair price by very personable staff. Why call any one else.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your kind word related to our quality of work. We appreciate it as well as your business."
Susan N.
Apr 2013
I heard about them from my neighbor. She uses them every 6 months. He walked through the house and told me what it was going to cost before anything was done. I was very happy with the work that was done. They were prompt, and very pleasant. He moved all of the small furniture himself. They were great.
Response from FEDERAL WAY CARPET CLEANING
"Thank you. Thank you. Thank you. We appreciate the considerate review and we're glad you are pleased with our work."
MARIA B.
Sep 2012
There was no waiting to schedule the appointment. Orion arrived at the scheduled time. He measured the house for the correct square footage; reviewed the pricing; explained the cleaning process he was using , and made sure he protected the larger pieces of furniture that could not be moved from the room(s). He was professional, courteous, and efficient. The carpet looks like new again!
Response from FEDERAL WAY CARPET CLEANING
"Glad to hear you were pleased with your experience and the job turned out well. Thank you for taking time to write a review. Your feedback is important to us."
Doug W.
Jun 2012
Excellent company-great technicians.
Response from FEDERAL WAY CARPET CLEANING
"Thank you for your kind comments. We appreciate your business."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
FEDERAL WAY CARPET CLEANING is currently rated 4.9 overall out of 5.
FEDERAL WAY CARPET CLEANING accepts the following forms of payment: CreditCard
No, FEDERAL WAY CARPET CLEANING does not offer free project estimates.
No, FEDERAL WAY CARPET CLEANING does not offer eco-friendly accreditations.
No, FEDERAL WAY CARPET CLEANING does not offer a senior discount.
No, FEDERAL WAY CARPET CLEANING does not offer emergency services.
No, FEDERAL WAY CARPET CLEANING does not offer warranties.