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Comcast Federal Way

TV Service - Cable, Internet Service, Landline Phone Service,

About us

We are local authorized dealer for the company. Additional phone number: 253-256-2332

Business highlights

15 years of experience

Services we offer

Cable television, broadband, & DSL services

Accepted Payment Methods

  • PayPal
  • Check
  • Discover
  • MasterCard
Reviews
3.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
36%
3
21%
2
7%
1
7%

Filter reviews by service

Showing 1-14 of 14 reviews
Dennis R.
Jun 2016
5.0
TV Service - Cable, Internet Service
Yes, I recommend this pro
unknown

Rhonda T.
Sep 2015
1.0
TV Service - Cable, Internet Service + 1 more
$250

Because I also had interruptions in service for months... she sent me to Federal way to pick up a new box and a new remote.  The person there talked to us about the Xfinity home security and we listened and told him that we were not interested at that time but he should write down his name because he said he works on commission and we promised to come back if we decided to use that service.   When I get home I have a confirmation email that we ordered Xfinity home security.  I COULD NOT BELIEVE it.  there are over $200 in charges and a kit on the way... now I have to deal with that!!! 



We JUST got our bill straightened out and SAURABH KUMAR in the Federal Way store decided to order the service after we clearly said no thank you!!!    This is outrageous.  ... DON'T GO TO Federal Way.




Rosemary T.
Jun 2015
4.0
TV Service - Cable, Internet Service + 1 more
Yes, I recommend this pro
$150
I liked the service and what they do. They will always try their best to see it works for you.

Victoria L.
Jun 2015
1.0
Internet Service
$91
I have had outages on and off for months.  I lost Internet in the middle of rpesenting a webinar!  Very professional I looked.  How many clients did I lose?  And the customer service response?  Oh, well, 20 minutes isn't so bad.  At least every week?  For $91/month??  I am finding another provider, no matter what I have to do.  Totally trash.

Neils F.
Jan 2015
3.0
TV Service - Cable
Yes, I recommend this pro
$68
unknown

Mark P.
Apr 2014
5.0
TV Service - Cable
Yes, I recommend this pro
$250
unknown

Linda L.
Mar 2014
2.0
Internet Service
$170
They weren't able to get me onto their site. I'm very frustrated with their services. I actually spoke with a woman who was very rude. She told me, "we aren't 100% perfect". They also said they could send a technician out, but I would have to pay for it.

Homeowner
Sep 2013
5.0
TV Service - Cable, Internet Service + 2 more
Yes, I recommend this pro
$250
I really like it because if our alarm is triggered, we can set it up so that it emails us and it also texts us. We also get a phone call when the alarm is triggered, too. That's been really nice. The internet service is fast. We have a good channel package with them. We have On Demand. The only other service provider I know people have around here is Dish Network. They have problems getting their local channels. We have no problems getting any local channels with Xfinity. We get all of our local sports. In my area, a lot of the cables are underground, so we don't have to worry about the weather interfering with it. We usually have uninterrupted services. They provide alarm sensors for each doorway and motion sensors in the rooms we selected. We took our two main rooms entry could be possible and did motion sensors for those rooms. There's two stationary keypads. One is beside our front door and one in our kitchen. They have an excellent way that you can set it so that if you're going to be at home, you set it to stay and all of your outside doors are armed. You can walk around in your house freely and the doors are armed. I can choose to have everything else armed but say my back door. So I can release my back door, keep it open, and be in the back yard but the rest of my house is armed. We have a remote that we can set as we walk out the door. You have the option to disarm certain sensors when you leave. It also has a program that we can set up so if somebody is going to be housesitting for us, we don't have to give them our code. We set up a temporary code for that person. They enter that code and it turns it off and on. When we get home, we simply delete that code. It's been nice.

Freilah A.
Aug 2012
4.0
TV Service - Cable, Internet Service
Yes, I recommend this pro
I would not recommend their phone services. Their internet speed is nice and fast though.

GARRY H.
Aug 2012
3.0
TV Service - Cable
Yes, I recommend this pro
$80
They're fine.

J A.
Jul 2012
4.0
TV Service - Cable, Internet Service
Yes, I recommend this pro
I have been using them for about 20 years and that time they were not known as COMCAST. I am completely neutral about them and they are the only ones in my area.

Scott A.
Jul 2012
4.0
TV Service - Cable
Yes, I recommend this pro
$89
Things are okay with Comcast. We have a couple of continuing problems that they can't seem to be able to resolve. We have one particular problem with the whole home DVR service they have been out five times to fix. But they haven't been able to fix. Comcast at least credits our account for it.

Joyce H.
Jul 2012
3.0
TV Service - Cable, Internet Service + 1 more
$239
They were too expensive. You can get by with a less speed for a lot less money. Comcast is not a bad company. I did not have a problem with them other than they were too expensive and charged outrageous fees for service calls and every little thing. Other than money, my experience with them has been pretty good.

JUAN R.
Jul 2012
5.0
TV Service - Cable, Internet Service + 1 more
Yes, I recommend this pro
$190
They are the only cable providers in the area. There are other options like satellite TV but they are the only cable providers. Three months ago we changed one of the BBR boxes.

Carole H.
Jul 2012
4.0
TV Service - Cable
Yes, I recommend this pro
$150
I have channels coming through and everything. I think the price is high. I don't have any other service so I cannot compare the price. The quality is fine.

Kristin C.
Jul 2012
3.0
Internet Service
Yes, I recommend this pro
They were alright and I guess I would use their services again in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Comcast Federal Way is currently rated 3.7 overall out of 5.

Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM

Comcast Federal Way accepts the following forms of payment: PayPal, Check, Discover, MasterCard

No, Comcast Federal Way does not offer free project estimates.

No, Comcast Federal Way does not offer eco-friendly accreditations.

No, Comcast Federal Way does not offer a senior discount.

No, Comcast Federal Way does not offer emergency services.

No, Comcast Federal Way does not offer warranties.

Comcast Federal Way offers the following services: Cable television, broadband, & DSL services