OC FLOORING LLC
About us
"We are a local, Lynnwood, WA-based hardwood flooring company, specializing in hardwood floor installation, wood flooring, wood floor refinishing, wood floor sanding, engineered hardwood floors, carpet, tile, and stone. With over 10+ years of experience working with a wide variety of flooring types and above, our track record is impeccable. We don’t like to brag much, but our customers love us and the work we’ve done. We’re also independent and family-owned, thus giving us the ability to have a personal connection to every project and customer we deal with.We offer FREE IN-HOME ESTIMATES with no strings attached, so don’t hesitate to give us a call at 425-595-1079. You can also visit our showroom: 2109 196th ST SW #107 Lynnwood WA 98036. OC Flooring.
Business highlights
Services we offer
"We are a local, Lynnwood, WA-based hardwood flooring company, and stone. With over 10+ years of experience working with a wide variety of flooring types and above, but our customers love us and the work we’ve done. We’re also independent and family-owned, carpet, engineered hardwood floors, our track record is impeccable. We don’t like to brag much, so don’t hesitate to give us a call at 425-595-1079. You can also visit our showroom: 2109 196th ST SW #107 Lynnwood WA 98036. OC Flooring. , specializing in hardwood floor installation, thus giving us the ability to have a personal connection to every project and customer we deal with.We offer FREE IN-HOME ESTIMATES with no strings attached, tile, wood floor refinishing, wood floor sanding, wood flooring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Dear [Member Name Removed], Thank you for taking the time to share your concerns. We value feedback and always strive to ensure our customers are pleased with our work. We understand that you aren’t happy with the situation, but it's not fair for you to claim that any response we have to this review is going to be false. We are simply sharing our experience from our perspective, as you did yours. Upon reviewing your comments, I'd like to address a few points. Firstly, it's important to highlight the photos you attached with your review. These images were taken before the project was fully completed, which does not accurately represent the final quality of our work. Secondly, imagine you ordered a product and, upon receiving it, noticed there was some issue. Naturally, you'd call the company to arrange repairs. After agreeing to a date and time for the repairs, if you then decided to cancel and instead initiated a back charge for the product while still keeping the product, this now becomes a breach of contract of sale. No company would survive if clients simply decided they didn’t like the product and revoked their payments, but still chose to keep the product, and refused to work with the company to resolve your issue. This would now be considered theft. In the same way, after finishing the project and hearing your feedback, our immediate reaction was to schedule the necessary repairs. You then decided you no longer wanted us to do the repairs and instead decided to back charge your final payment. This was a breach of contract because we completed the project, therefore the final payment is due. As per our contract, we are more than willing to do any repairs necessary in order to resolve any issues you have after the completion of the project. Since you back charged your final payment and refused to allow us to make the repairs, we were forced to take this to court. In the end, the court determined we were in the right in this situation."
Licensing
State Contractor License Requirements
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