Mr. Handyman of Everett

This was a difficult experience, made worse by the post-work contact with the billing person. This company charges $116 per hour for handyman services. The person who did the work took nearly two full days to repair, tape and mud, and paint three areas of drywall. The work was done pretty well, but I felt that this was a lot of time to charge, given that $116 per hour for a handyman is a premium rate. For this rate, I should receive efficient and premium service. I have hired other people for similar work, never paying anything close to this rate. They have managed to get the work done better and faster. A person at the Mr. Handyman office spoke to me about this and then checked with the personnel at the office, who apparently agreed that the time allotted was appropriate. So be it. The real ugliness occurred with the billing person, who seemed more bent on arguing than settling the matter. I explained that I felt that I had not received premium service but that, given that we did not agree, I would pay the bill and not use the service again. She seemed to go off on that. She should not be working with the public. Her attitude was absolutely terrible, though I am sure she will blame the problem on me as a "problem customer." It was a mistake to have hired this contractor.

Great job, and fast.

Mr. Handyman of Everett stole $1200 from my family. Contractor showed up, complained about the job for over an hour, had to go to the store for supplies for over an hour and then barely got anything done during the time he was there. In fact, the work he did was so bad, we had to hire a second company to come and fix all of his mistakes. I will NEVER use this company again.

It went fine. They removed the sheet rock ,insulation and carpet; and hauled it away.

unknown

unknown

unknown

Jason installed a new dryer vent which required entering a crawlspace to access the exterior wall. Then he helped me hook up a washer and a dryer. He did a great  professional job. They arrived on time and kept at it until the job was done and I was completely satisfied. I would definitely use these guys again.

Terrible.  They sent me a fairly inexperienced person with a plumbing background to do carpentry work.  I helped him almost the entire time.  It took him 7+ hours to do this.  He tried charging me for the entire time he was here, even though he spent probably more than a half hour on the phone with his office and with other people working things he had in the works on other jobs.  I didn't let him get away with that.  He didn't mark anything on the existing custom deck steps railing before disassembling it, which caused him to have to redo his work several times when reassembling it because nothing was lining up.  He used dull saw blades on my expensive cedar wood I bought as replacement railing and thrashed the edges where he cut them.  The first fence post he worked on wasn't lined up properly after he re-cemented it back in place and I made him redo it. The second I helped him align it and worked with him on it because I no longer trusted him to do a decent job. An experienced handyman would've gotten this all done in maybe 4 hours with my help.  I ended up paying him extra time for all his mistakes, I ended up helping him 5 hours, and he didn't get all the work I had planned for him done.  Horrible experience and I will never use Mr. Handyman again for anything I need done.

unknown

my list was long and detailed; he inspected issues I needed addressed and repaired all issues that needed to be addressed

Terrible see above

He did all my tasks in less time than I thought and perfectly.

unknown

Services were performed as expected.  No issues and I would use this provider again.

Excellent workmanship - looks beautiful! Workers were courteous and punctual. Work area was kept clean and organized.

unknown

Service appointment was very prompt after my initial call, and the gentleman was right on time. He was professional, courteous and did a very competent job. I was a bit surprised that the screen replacements had to be done off site, but maybe that is normal. I was concerned about the price, but I knew going in what their rates were and didn't want to take a chance on a "non-recommended" handyman to do my work. But over $350 for 3 hours of labor seems pretty high and I will check other options the next time I need work done. With that said, I would recommend Mr. Handyman, just be aware of the cost.

unknown

We were hooked up with them through Home Depot because they couldn't do the install themselves. The office person, Cindy, was wonderful, helpful and understanding (I had been through a lot and was upset that Home Depot didn't show up when they were supposed to). I was scheduled for the next day and they even picked up the microwave from Home Depot for me. The installer showed up on time and did a great, quick job.

The fan only worked for a couple months. I have no idea why the fan stopped working. I do not know if it was an installation or product issue.The technician did a nice job and even took away the old ceiling fan. I plan on reaching out to them to see if they can fix the issue.

unknown

Went well. The service provider was punctual, professional and did a good job.

Exceptional work. Everything's looks great! Dan was there on time, did great work. Always friendly and professional.

They were great. They came on time and sent their best drywall guy out. He did an excellent job. He was fast, efficient and had all the tools he needed. We had him do some extra minor things around the house before he left as well. He was a little more expensive than I expected but they did fine work. I had called a few other companies and this was the only company that was readily available to do the work. They were able to schedule me right away and they came out on their promised time.