Arrow Pest Control

The person who set up the appointment did not let me know that they could not guarantee removal with a manufactured home, they told me the price and that the animal would be removed. When the service person arrived (scheduled for a couple days later) he let me know that there was no way he could go under the house and remove the possum because of the way the metal framing works under the skirting for the house. The only option was to skirt enzymes down by heating vents (because otherwise he would have had to drill holes in my wood flooring). The treatment didn't work and was expensive.

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They came out and informed me that everything was good and nothing was going on. I noticed a mouse running across the counter afterwards.

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Did a nice job, cleaned up their mess, and worked with me an the PUD to get my rebates. Kimberly ironed out the few technical issues, quickly and professionally.

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Roger and Dan were unfailingly punctual, pleasant and professional, and took care to keep our home clean.  We are very pleased with their work, and wouldn't hesitate to contact Arrow again for any future needs.

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Representative was prompt and provided a detailed quote before he left our home - remarkable! The work was scheduled within a very short timeframe and on the days we had identified that would work for us. The crew showed up on time, suited up, laid down protective plastic, and worked the entire day until the insulation was completely updated with removal of some (nests from rodents, which they also baited and took care of - including providing exclusion in both attics and the crawl space to prevent reentry. Arrow Insulation also took care of processing all the paperwork for the PSE insulation rebates!

We found out we had a powder post beetle problem when we tore down our deck this summer. I did some calling around and found Arrow. They were very friendly and offered a very competitive bid. We had to leave the house to have the work done. We weren't able to hang out like we usually do when we have jobs done. They sent a very young guy alone to do the work. I've been in human resources for years and I don't have a very high level of trust in young 20-somethings working alone. When we came home that night we noticed some debris where the employee should have sprayed. We worried that he missed that area--which was very concerning because that was the "ground zero" area where the beetles did the most damage. We called Arrow and they sent a high-level guy out twice to look over the job and ensure that it was done correctly. He assured us that it was. We were very happy with his responsiveness. It helped me feel the level of trust I needed to feel satisfied that the house was in good shape. Based on our experience of how they took care to send out an inspector (and responded very quickly to our request), we would definitely use them again.