Smith Heating & Cooling

I called four different companies to get estimates and was immediately impressed with Jake from Smith's Heating and Cooling because of the way he took numerous measurements and studied our existing system. He is a Rheem dealer and he recommended a model with a high HSPF rating (9.5) as we use the unit mostly for heating rather than cooling.  I liked the fact that he recommended a model that has been in use for several years and he knew that it required very little maintenance.  He did most of the work himself and occasionally had another technician to help.  He kept us informed of the progress and after about a week, we had a new heat pump and furnace system that has been working great for the past month of cold temperatures (<20 F).  He cleaned up the work site when he was done and the whole experience was great.  He is a very honest person and I liked the fact that as the owner of his business, he actually did the work instead of sending out a team of techs like most companies.  Overall, it was exactly what I was hoping to get with a heat pump replacement and I will call him again for any HVAC work that needs to be done.

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