Erik Nye The Tree Guy
About us
Serving the Puget Sound Area for more than 20 years. Let Erik Nye Tree Guy take care of all your tree needs. Erik Nye Tree Guy is committed to giving your trees and shrubs the care they need to greatly increase their life and beauty, as well as add or retain the equity/value of your land and home.
Business highlights
Services we offer
Tree service, lawn & yard work., stump grinding, tree trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
14% | ||
6% | ||
3% | ||
11% |
On the day of the job, they were late. This wasn't a huge deal since he warned me ahead of time that they are often late, and I expected it based on other reviews. Once they arrived, they needed to borrow a drill and an extension ladder from me because they apparently had not come prepared. After about 2 hours, Erik then came to my door to tell me that they needed to make a supply run and would be right back, which was again baffling since he knew exactly what work he was supposed to perform beforehand.
After a couple hours of waiting for him to return, I decided to call and see what the hold up was. I could not get ahold of him. More time passed, and he didn't bother to get back to me until 7pm (after being away for 5 hours). He informed me that they were still planning on coming back and finishing the job that night. Another 2 hours passed without hearing anything, and he finally texted to tell me that they would need to come back the next morning. I was pretty annoyed about this since I had already taken one day off of work in order to be at the house only to spend the majority of my day stuck there unable to run errands or do anything because I didn't know when they'd return. Now he was telling me I would have to stay home a second day.
On the second day, he was late again. In fact, late is a gross understatement. He never showed up in the morning so I tried to get ahold of him after noon. When he finally got back to me, he simply sent a text saying "morningISH". More time passed without him bothering to give me an ETA. He didn't end up showing up until 7pm in the evening, which meant I took an entire day off of work for nothing. I found his complete lack of respect for me and my time to be very frustrating.
He got to work and continued well into the night (until about 10:30pm, much to the dismay of my neighbors). In the end, he didn't fully finish the job but I didn't want to deal with him for a third day. I had checked on the work several times throughout the night, and he only ever went into one of the two trees he was supposed to clean up. He also did not have time (or light) to cleanup the cuts on the other various trees like he had promised.
I didn't want to argue with him not doing his job, and simply paid him so that he would be on his way. In addition to the amount we had agreed on, he also demanded that I pay him $80 for supplies he had purchased.
He said he was not being paid enough from Angie's List so he did not do all of the work promised in the deal. He said that any clean up would be extra. We had to ask him to come back to clean up his mess and even after he did come back he only cleaned up some and not all. We purchased the deal back in September and made contact but he just now got around to the service. Even after he did come back he left a bunch of debris in not only our yard but our neighbors yards as well. He used our neighbors yard waste cans to dispose of his mess. We made it clear that we would pay him on a certain day, and yet he still asked for it early in a very intimidating way.
He said he would be out on Thursday,the 14th, to do the work. He was a no show and no call. I called him that morning to confirm the appointment and left a voice message. Later in the day, I called again and the voice mail was full. I called on Friday to let him know I am cancelling the coupon and requesting a refund, however his voice mail is full and not taking messages.
I walked around the yard with him and showed him the trees we needed trimmed. His pricing was $50 to $100 per tree, even the smaller ones. If we wanted him to clean up the debris it would double the price. In the end I would owe $600 in addition to the $199 I had already paid which was supposed to be worth $400. I ended up having him just trim three of the most bothersome trees, leaving the branches behind for us to clean up. He said he used his chain saw on the branches so they?d be easy to put in the bin and it should fit in one bin. He did cut some, not all, of the branches and it took three bins.
A neighbor had gotten a Living Social deal for $199 for tree trimming. They came, took out two huge trees and hauled off three truckloads of debris. I wish I had gotten the name of that person before the neighbor moved.
As far as professionalism, he spent far too much time talking about things other than tree trimming.
"thank you,erik"
He showed up the following day while I was at work, performed all of the work as promised and everything was complete by the time I came home. He meticulously cleaned the yard, even scooping up after my dog. I am recommending him to all of my friends and have also requested bids on three additional projects that I had planned to do this spring. He was thorough, friendly, and true to his word - kind of a rarity these days. I would have no hesitation giving him the highest rating!
On Sunday Erik and 2 workers showed up on time. He came in the house to look out the windows to see the foliage that I count on to provide visual separation from the house next door. Several times he stopped work to show me what they were doing and to get my opinion about cutting more or stopping. I really appreciated this. My neighbor's tree hangs over my roof. I had already talked to her about the fact I needed to remove some of the branches hanging over my roof. I assured her that we would be making only the minimum number of cuts to protect the beauty of the tree and to provide protection to my roof access. When Erik was working on the tree, the neighbor came out and started ragging on him. He was as diplomatic as possible but she wouldn't stop so he finally had to tell her the law says everything that hangs over my property line can be cut down as long as I didn't kill the tree. He explained that he had seen property owners behave in that drastic fashion and pointed out that I was making minimal cuts. If I hadn't told her that I would be trimming the tree and if she had not been home, I am betting she would not even notice as the tree looks as beautiful as always but is no longer part of the rodent highway. I am really happy with the entire job. I loved how quickly the work was done and with the cost. Erik and his staff were easy to deal with and he really listened to what I wanted. Definitely a job well done.
Licensing
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