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Advanced Installations
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
Advanced Installation has been installing fireplaces & doing remodels in the greater Puget Sound region for 30 years. Whether you need a new fireplace installed or you're replacing an existing fireplace, whether it's remodeling your home or building an addition, running gas line for a new BBQ or building a new deck, you came to the right place! Advanced Installation specializes in custom home remodel and we work diligently to ensure all projects run smoothly & minimize disruption. Our goal is to not just meet your expectations, but to exceed your expectations. Our Office Staff have a combined experience in the industry of over 30 years. All of our installers have been factory trained on Travis Industries' fireplaces and our lead installers have a combined experience of over 50 years in the field.
Business highlights
29 years of experience
Services we offer
Decks, Fireplace remodels, Masonry chimney repairs., Residential wood & pellet stove installation, flooring, gas fireplace install, gas line installation for bbqs & all other gas appliances. Natural gas and/or propane. Earthquake valves installed at residential homes. General Remodel work for residential homes, included but not limited to Kitchen & Bathroom Remodels, interior & exterior custom painting
Accepted Payment Methods
- CreditCard
Reviews
4.818 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
Showing 1-18 of 18 reviews
Margus V.
Nov 2023
Exceptional quality work, timely planning and execution, clean, incredible attention to detail by the professional installer.
Response from Advanced Installations
"Thank you for taking the time to share your experience with our company. We strive to do all the things you mention, so I'm so happy to see our team is not only meeting but exceeding expectations. We look forward to working with you again on future home remodel projects."
Margie P.
Jun 2023
Advanced installation is an outstanding choice for remodeling. They were professional, reliable and gave me a fair bid for both projects, fireplace remodel and two bathrooms. Leo and Igor are excellent and I was extremely pleased with my final products .
Response from Advanced Installations
"Thank You [Member Name Removed]! You were a pleasure to work with. Please keep us in mind for future projects. Sincerely, Charity"
Bob R.
Mar 2023
Advanced Installations is outstanding. When issues during installation and again following completion were encountered they quickly identified solutions and addressed all concerns. I cannot say enough about their customer service and their work is beautiful. Highly recommend Advanced Installations.
Response from Advanced Installations
"Thank you so much! Please don't hesitate to reach out if you have any additional home remodel needs. Sincerely, Advanced Installation"
Tom H.
Jan 2023
They did a great work. This was the third time I used them and I would use them again.
Response from Advanced Installations
"Thanks [Member Name Removed]! You are always a pleasure to work with! I'm glad your new home only took you to the south end of our service area and not out of the service area! We look forward to wrapping up your current project and working with you on the next one."
JoAnne F.
Jan 2023
They were great. Quick, responsive and kept everything clean. Great service from beginning to end and I love my fireplace!
Response from Advanced Installations
"Thank you so much for your positive feedback. You were a pleasure to work with, and the design of your fireplace came out looking beautiful! Please keep us in mind for any future home remodel."
JZ Z.
Jan 2023
Very pleased with the installation of 2 gas fireplaces in our townhouse. Not only do the work great but they are both beautiful! Enjoyed working with the installers and the administrator staff!
Response from Advanced Installations
"Thank you for taking the time to share your experience. You were a pleasure to work. We hope to see you again soon for your bathroom remodel."
Wayne B.
Dec 2022
I had Advanced Installations install a fire insert for us. The experience was very pleasant. I initially chose them because they were the same price as others but the could start the project three weeks before anyone else. I worked with Charity and their team. Charity was always in communication and updated me on the status of things. The problem was on my side. We have a plastic roof that is too dangerous to walk on when it is wet – and this is Seattle. They came out to do the install and got the gas and electrical hooked up. They tried to get on the roof but it was too dangerous due it being slightly damp. This was going to be a challenge. The owner made a special trip out to see how they could get up on the roof safely. The options were a 40 foot ladder (dangerous) or possibly some really good roofing shoes. They opted to buy a pair of $300 Cougar Paw shoes, which they purchased. We had to keep rescheduling due to snow, or rain, on the roof. We finally had a dry day and they came out, put their Cougar Paw shoes on, and made it up on the roof. I felt bad with all the rescheduling that had to be done, but Charity and her team were understanding and did not have any issue with the inconvenience. The job finally got done, they got all the permits from the city and did not charge anything extra for the many trips. I wish all my dealings with contractors was this pleasant.
Response from Advanced Installations
"Thank you [Member Name Removed] for your feedback. It was our pleasure working with you on your fireplace project. Please keep us in mind for any future remodel projects you may have. Sincerely, Advanced Installation"
Teresa M.
May 2016
We had an old-fashioned fireplace with a wraparound wood mantle against a plain painted wall and wanted a contemporary remodel. Advanced Installation accomplished our vision of creating a hand-laid, natural stone wall with a single handmade wooden beam mantle shelf and we are absolutely thrilled with the results. It turned out even better than we?d envisioned. Throughout the process, every crew - from demolition to fireplace install to stonemasons - was professional and courteous. They treated our home (and our doggies) with respect. Every single day, the clean-up was impeccable. Leo, the general contractor, was incredibly knowledgeable, kept everything running smoothly, and was a calm and steady influence when we were indecisive or even borderline panicked. He gave us very wise advice and was spot-on with his suggestions each and every time. The project would not have turned out nearly as well without his guidance and professionalism. We would not hesitate to use this firm again for any other project.
Kristina S.
Jan 2016
unknown
Response from Advanced Installations
"We appreciate your feedback! thank you for taking the time to share about your experience with our company. Please let us know if we can be of any additional assistance to you & your family. Sincerely, Advanced Installation"
Michael R.
Jan 2015
Great job. On time and very professional. Highly recommend.
Response from Advanced Installations
"We appreciate your feedback! thank you for taking the time to share about your experience with our company. Please let us know if we can be of any additional assistance to you & your family. Sincerely, Advanced Installation"
MISTI D.
Dec 2014
They did a good job. Everything is working well. Some miscommunication with the office, but in general this is a good company to do business with. They really know their stuff and the price was reasonalbe.
Response from Advanced Installations
"We appreciate your feedback! thank you for taking the time to share about your experience with our company. Please let us know if we can be of any additional assistance to you & your family. Sincerely, Advanced Installation"
Christopher S.
Dec 2013
Rich's forwarded my installation request to Advanced Installations, and they called me within a week to schedule a time and date for the installation. Advanced Installations also advised that I would need an electrician to hook up the wiring for the fireplace insert. They were able to schedule an electrician to work with their installer on the installation date. They also reviewed the measurements of the fireplace I ordered and compared it to the measurements of my fireplace opening, and suggested that I change my order with Rich's to the next smaller size of insert, to ensure it would fit (even a 1/4and quot; matters!).
I heard no further follow-up prior to the installation date, but that's fine. If I had a suggestion, it would be that they give a reminder phone call to ensure that the installation is still going to occur.
On the day of installation, my only complaint would be that Advanced Installations didn't arrive at 7:30am as promised, but instead a bit closer to 9am. I phoned their office in Lynnwood, which directed me to call their Marysville location. I left a message with the Marysville location, and they called back promptly to let me know that there would be a slight delay, since the electrician was double-booked. I got a call a few minutes later from the installer, telling me he was sorry that he was late (it was now 8:45am), but that he was on his way.
I shouldn't have to call to find out why a service provider is running late, but to Advanced Installation's credit, the installer called me at 8:45.
A little better communication with their customers is my only request. Perhaps a reminder/confirmation call the day before, and to let the customer know in a timely manner if the installer is running late.
Their installation cost was marginally more than the standard quote provided by Rich's (which was $475, and probably didn't include tax), but the difference is very minor and doesn't concern me, especially since the electrician was cheaper than quoted.
Except for those issues, the fireplace installation went very well, Advanced did everything they promised, and I would do business with them again.
I heard no further follow-up prior to the installation date, but that's fine. If I had a suggestion, it would be that they give a reminder phone call to ensure that the installation is still going to occur.
On the day of installation, my only complaint would be that Advanced Installations didn't arrive at 7:30am as promised, but instead a bit closer to 9am. I phoned their office in Lynnwood, which directed me to call their Marysville location. I left a message with the Marysville location, and they called back promptly to let me know that there would be a slight delay, since the electrician was double-booked. I got a call a few minutes later from the installer, telling me he was sorry that he was late (it was now 8:45am), but that he was on his way.
I shouldn't have to call to find out why a service provider is running late, but to Advanced Installation's credit, the installer called me at 8:45.
A little better communication with their customers is my only request. Perhaps a reminder/confirmation call the day before, and to let the customer know in a timely manner if the installer is running late.
Their installation cost was marginally more than the standard quote provided by Rich's (which was $475, and probably didn't include tax), but the difference is very minor and doesn't concern me, especially since the electrician was cheaper than quoted.
Except for those issues, the fireplace installation went very well, Advanced did everything they promised, and I would do business with them again.
Iris M.
Aug 2013
This was a challenging job in that there was much drilling though solid concrete walls to get the gas line installed. The crew worked very quickly considering the difficulty. We went outside and picked berries as it was (of necessity) quite loud.
Response from Advanced Installations
"We appreciate your feedback! thank you for taking the time to share about your experience with our company. Please let us know if we can be of any additional assistance to you & your family. Sincerely, Advanced Installation"
Jana S.
Sep 2012
The price was outrageous for 2 hours of work. The price was also not as quoted by the dealer. The installers and receptionist were nice, they were punctual and polite.
Rich's Stove had no concept of how the billing worked for the installers. Rich's quoted $600 for about 4 hours of work which seemed reasonable.
The installer said, and quot;:We have to charge extra because additional fabrication was necessary and that process took a lot of timeand quot; however the job was completed in half the time that was estimated and the bill was for significantly more.
Rich's Stove had no concept of how the billing worked for the installers. Rich's quoted $600 for about 4 hours of work which seemed reasonable.
The installer said, and quot;:We have to charge extra because additional fabrication was necessary and that process took a lot of timeand quot; however the job was completed in half the time that was estimated and the bill was for significantly more.
Response from Advanced Installations
"(deleted member name), As I appreciate your positive feedback regarding our installation crew & our office staff, I unfortunately cannot find your information in our database. Either your job was done under a different name & address than what was listed, or our company may be getting confused with another company. Rich's for the Home has a "standard Installation" charge that they quote their customers, if the installers find on arrival that it's not a standard installation, they address it at that time. Every crew also works at a different pace, if the work was done in half the amount of time that was estimated by your salesperson, you must've had our must seasoned crew! I apologize for the experience you received, and can only hope you'll give us a 2nd chance. And to address these concerns as they come up. Sincerely, Advanced Installation"
Patrick D.
Jul 2012
I liked everything they did. They were prompt, professional, and cleaned up well. They answered my emails and asked the right questions. They also knew what they were talking about, but they were a little expensive. They were overall perfect.
Response from Advanced Installations
"(deleted member name), Thank you for your positive feedback! We appreciate it greatly! Please let us know if we can be of any additional service in the future. Sincerely, Advanced Installation"
Jill J.
Dec 2008
I called and the woman that I talked to was very helpful in finding the pipe that we needed. They picked up the pipe after I ordered it and they came and installed it when it came in. They were very professional and cleaned up everything when they were done. They would not accept a tip.
Josh K.
Jun 2008
When I called, they explained the pricing over the phone - very straightforward - and then booked me. Because of a cancellation they got my work done the day after I called. The installer showed up a little early, but he quickly found an easy route across the basement ceiling, ran about 15' of pipe, and got the BBQ gas outlet w/shutoff installed exactly where I wanted it.
Response from Advanced Installations
"(deleted member name), Thank you for your positive feedback, it is greatly appreciated! Please let us know if there's any additional service we can provide for you or your family! Sincerely, Advanced Installation"
Astrae D.
May 2005
PROMPT AND PROFESSIONAL, GAVE US MANY HELPFUL TIPS ON USING OUR NEW WOOD STOVE AND OBTAINING THE BEST WOOD FOR IT. WOULD RECOMMEND THIS COMPANY TO OTHERS.
Response from Advanced Installations
"Thank you for your positive feedback. Please let us know if there's anything else we can do for you in the future. Sincerely, Advanced Installation"
Licensing
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FAQ
Advanced Installations is currently rated 4.8 overall out of 5.
Advanced Installations accepts the following forms of payment: CreditCard
No, Advanced Installations does not offer free project estimates.
No, Advanced Installations does not offer eco-friendly accreditations.
No, Advanced Installations does not offer a senior discount.
No, Advanced Installations does not offer emergency services.
No, Advanced Installations does not offer warranties.