Puget Sound Tree Care LLC

This was the 2nd time we used Jim's service and again we were not disappointed. Jim is quick to respond for a quote and set a date for the work to be done. The guys on his crew are extremely skilled at what they do. They are also friendly and are willing to answer questions about the process. We had a number of dead, dying and leaning trees removed (danger to buildings) as well as two that were trimmed to remove branches overhanging our deck and roof. First time to see branches "speed-zipped" to the ground. Cool to watch.

Trees were downed as scheduled, cut into quite large chunks. Two of the trees were very close to our house and there was no problem about dropping the heavy chunks of tree onto the house. We thought the price was good, although we elected to NOT have them haul away the logs; the price for that seemed high, until we gave away the logs to neighbors; it took a VERY long time to remove the logs, using contractor quality tools (front-end loader, power log splitter), so in retrospect, the haul-away price was fair. The large amount of wood chips were removed to our compost pile. Large crew (5 or 6) did the work over 2 days, using a big "cherry-picker" truck.

Jim Fay and crew are the best.......very professional, competent, thorough, safe; excellent cleanup. You cannot go wrong using their services. Prices are fair considering the complexity/conditions of work.

The project was done with no damage to my other plantings. The owner was very responsive, on time and completely professional. Clean up was timely and thorough. I would definitely call Puget Sound if I needed any other tree  work.

I cannot recommend Puget Sound Tree Care and Jim Fay enough.  They were prompt, professional, did an AWESOME job, and at the end of a (HUGE, stinking hot, long) job, Jim says to me - "this didn't take as long as I expected, so it's not as much as I initially quoted."  When does that ever happen??  I am bummed that it took me so long to find Jim and PSTC.  Truly fantastic.

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The company even provided service beyond the terms of the contract without charge.

It went very well. They arrived as scheduled, in fact a bit early. When they gave us our bid, Jim said it would take ~1.5 hours. They were done in 45 minutes. They cut the wood into 16" lengths as planned. The rounds were in a neat pile around the stump. All the limbs were removed. No mess remained when they were done. No damage was done to the adjacent shed or plants. They did a great job.

Since their work schedule was quite busy, we had to wait a month to get scheduled. But as promised, Jim and his crew showed up promptly at 8:00 and got to work. And boy did they work! The entire job took less than 6 hours. Everybody was very friendly, and were more than happy to answer any questions that we had. They took care to avoid damage to the property, even keeping a screen up during the stump grinding so that no rocks were sent flying towards the house. And considering all the debris that this job created, they did a good job of clean up at the end.


UPDATE:  A month after this work was done, we realized that there were 3 more firs that needed to come down. In less than 2 hours, Jim and the guys had everything cut up and hauled away. Another good experience! 

Did a great job! cleaned up all branches, leaves etc.  Worked non stop. Would recommend to anyone looking for tree service.

These guys are terrific.  I couldn't believe how quickly they worked, then chipped all the branches, etc.  Great clean up.  I have some more yard work to be done and plan on using them again.  Initially, got three bids, one quite high and a second comparable to Puget Sound Tree Service.  All the crew was very professional.  And, as they were leaving, all thanked me for my business.  That doesn't happen very often...

PSTC service was excellent.  They are professional, and service oriented (even came out on a Sunday).  I have consulted with a few on our landscaping and trees and occasionally you run into someone who really seems to know their stuff from a gut level...Jim with Puget Sound Tree Care is just such a person.  From a lineage of loggers (third generation) and an arborist, he knows trees.  He immediately spotted issues with our trees and knew how they got that way.  He offered sound advice which I am implementing.    When I offered to pay him, he refused and said it was part of his service.  As we are on Whidbey Island it is too far for his crew to travel for small jobs but I will call him first when our project is of sufficient size hopefully to make it worth the trip.

These guys do a great job. They have done excellent work for us in the past and we will definitely call on them again. The owner is very professional, conscientious and efficient. He gave us a competitive bid, showed up ahead of time and completed the work himself with one of his crew within an hour. They had the trees cut, chipped and the area cleaned up looking better than it did before they came. We had flowers, shrubs and a lamp post right under the trees, which came out of it untouched. They even cut the trunks into nice-size rounds for us to use for firewood. We hated to see our trees go, but the place looks so much better now thanks to Puget Sound Tree Care.

I obtained three bids prior to making my sellection. The bid was made by the owner who was also present when the work was done. Their price was competitive. All personnel were knowlegeble and professional. The work was completed on time and according the estimate. A boom truck was brought and used most skillfully to ensure the security of nearby buildings and garden plants. My neighbor was so impressed that he arranged for them to return to perform tree removals on his property at a later date.  I would highly recomment this company.

They are excellent. I also liked that they were prompt, cared about the property and their billing was appropriate. I would also say that they are not cheap, but would not say they are gougers. I have recommended them to others.

Prompt, courteous,and pleasant.  No mess to clean up when they were gone,  Careful not to have any branches go into
neighbor's yard,  Great job!

Went well showed up on time, completed when they thought they would and no price surprises. 

 I received 6 bids before chosing Puget Sound Tree Care.  I chose Puget Sound Tree Care because of their professionalism, the knowledge, the thoroughness of their bid and honestly their confidence.  Once I decided to hire them and chose a date, they took care of everything. They arranged with Comcast, Frontier and PUD to have our lines dropped.  They arranged the crane service company. They arrange the logging truck. I litterally got to sit back and let them do their thing. 
As for the actual work, it is fantastic.  They showed up when they said they'd show up and worked hard all day long.  They had the douglas fir in the front yard down in less than 4 hours... that is taking all the branches off and cut into firewood rounds and cleaned up.  They worked just as h****** the trees in the back yard. They always cleaned up before they left for the day even if they were coming back the next day. 
Needless to say I was extremely nervous about 20' sections of wood being craned over my home, but they made sure to explain the whole process to me before hand.  Never once did he make me feel stupid, paranoid or that any of my questions were ridiculous.
I will be recommending Puget Sound Tree Care to anyone and everyone that needs tree service of any kind.

I was not at home when they did the service. My neighbor had them remove a tree on his property and he arranged for them to cut down one for me also. I never dealt directly with Puget Sound Tree Care, I just paid them through my neighbor. However they did a good job and cleaned up nicely (they also ground the stump). I felt the price was fair for the amount of work done.

We had heard good things about the company, and got 5 bids to remove this tree. Theirs was the lowest bid. They were professional, on time, got the job done within a week of contacting them, cleaned and removed all debris. We couldn't have hired a better outfit! Would definitely hire them again, and would like to spread the word about what a great job they did.

Estimate was prompt and professional, dealt with what was requested and did not try to sell needless additional tree work as did other contractors. (in fact confirmed that competitor suggestions were unnecessary and/or detrimental). Service was performed efficiently and cleanly.

It was fine. I called them because they were close by, and I prefer to hire someone in my neighborhood if I can. They showed up on time and did everything I asked them to do. I don?t remember exactly what I paid but it was in the ballpark of what I expected and I was happy with what I paid. They minimized the mess, and every dealing I had with the owner. I would certainly use them again.

This is the second time Puget Sound has done work on our trees. They came on short notice and got the job done promptly in time for the gardeners to start their work. They performed the work as promised and even did more than asked. They gave lots of helpful advice. Other tree service companies came and tried to scare us into expensive tree pruning work that is completely unnecessary. Puget Sound Tree Care is a good, honest company.