Quick responsiveness and very good customer service.
Description of Work: We've been using them for the past 2 years. We use them to fill our propane tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy C.
03/2015
3.0
propane sales
 + -1 more
The price varies for the amount you get and the time of year. We have been using them for 2 years now.
Description of Work: Filled propane tank.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
Mari O.
02/2014
2.0
propane sales
 + -1 more
Ferrellgas installed our propane tank last summer and things went fine. No complaints no kudos. The gas piping was performed by another company who recommended Ferrellgas. We ordered propane in early december and they did not fill our tank as requested, but only brought it up to about 65% full. Today I called to have my propane tank filled , I was quoted a price of $5.60 per gallon to fill my tank which would be delivered in one week. If I wanted delivery sooner, I could pay $200 for same day emergency delivery. I asked why it was so much more than in December. I was told that since the December delivery was my first fill, I received a promotional discounted rate of approx 3.50 a gallon. in my opinion that explains the failure to fill the tank as requested. I asked why propane seemed so expensive and was told that weather events in the midwest are driving up costs. I told them I suspected it had more to do with the fact that itis February and we are expecting temperatures in the teens this week. Unusually cold for us. I cancelled my order and called a local company. Their propane is $3.17 per gallon and it will be delivered tomorrow. It pays to shop around.
Description of Work: installed propane tank and provided propane fuel
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$860
Mitzi T.
05/2013
5.0
propane sales
 + -1 more
Disappointed in the price increase on the propane. Was about $1.78 a gallon now at $2.85 per gallon. The sales rep said they average about $2.35 per gallon.
Description of Work: Switched propane companies based on pricing. Great start up price, but price did jump quite a bit on second delivery. Over the amount that they said it should. Was disappointed in that, but they are still less expensive than the company I moved from. Installing tank was professional and safety checks were complete. They delivery on time when they say they would.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Noelle T.
10/2012
5.0
propane sales
 + -1 more
They have been great. We switched from another company and their customer service and prices are fair. We have no complaints about them. They are on auto sell.
Description of Work: We used Ferrell Gas to fill our propane tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$267
Margit V.
10/2012
5.0
propane sales
 + -1 more
When I first started using them, I had done a comparison, and they are the lowest in the area. Their rate is still pretty good. They are fine. They have been great to work with and have good communication. They are very flexible on how they bill and/or in how much you get so that you do not have to sell your whole tank if you cannot afford it. They were very good to respond.
Description of Work: Ferrell Gas delivered propane for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2.19
Marcia P.
08/2012
4.0
propane sales
 + -1 more
My husband checked on them if they are reasonable and competitive. They came on the day, the service men were serious, efficient, and everything were fine,
Description of Work: Ferrell Gas is the propane service provider that our builder has selected. We used them probably a month ago to refill our tanks.
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Service Categories
Propane Sales Services
FAQ
Ferrell Gas is currently rated 4.1 overall out of 5.
No, Ferrell Gas does not offer free project estimates.
No, Ferrell Gas does not offer eco-friendly accreditations.
No, Ferrell Gas does not offer a senior discount.
No, Ferrell Gas does not offer emergency services.