Northwest Gas Fireplace Service

Chris was on time and did a great job rehabbing our old girl. He found the issue, got her to start, and then painted the firebox, cleaned the glass, and vacuumed everything. I swear, our (pretty old) Heat-n-Glow looks like new and better yet, she works perfectly.

Technician was right on time and very neat. Very thorough and professional work, including detailed, written summary of all work and status of both fireplaces. Very reasonable cost ($220 w/o tax). Technician happy to answer all my questions. Definitely will use again.

On time, very professional, explained the testing procedure, didn't try to sell unnecessary service or parts.

Chris did a wonderful job!! I would highly recommend him. Fixed the issue and wasn’t at a great price.

I went through Northwest Fireplace to purchase. I thought both prices were reasonable. The quality of the service was fantastic. I have referred some people to them.

Outstanding service! HIGHLY RECOMMENDED!!!!

Chris showed up promptly on time. Adjusted the gas / air mixture on two separate fireplaces and cleaned the soot from logs and glass enclosure. Both fireplaces look and function fantastically. Chris was very pleasant and professional and was very careful not to soil our white carpet while cleaning both fireplaces. I would definitely use this service again and highly recommend Chris.

Great! The people at NWGFS took a whole system approach to fix our fireplace. Instead of just replacing the part we thought that we needed, they knew enough about our fireplace and the manufacturer to know that certain parts had a lifetime warranty. NWGFS worked with the manufacturer to get a new burner assembly fabricated, at no additional charge to us. Our fireplace is working beautifully and looks better than ever. Our gas insert will last a lot longer now, thanks to their expert care. We will always call them for any future need.

Could not of been more pleased. Prompt and professional.

The technician was prompt and he knew right away what was wrong with the starter. He cleaned both fireplaces and they looked like new.

Very pleased with the service provided by Chris. Fireplace looks/works like new. The new blower unit really gets the heat out into the room. I highly recommend this company.

We were extremely pleased with our overall experience with Northwest Gas Fireplace Service. They were friendly, punctual, and did an outstanding job of getting our fireplace back up and running once again. We will most certainly have them back out to perform our annual maintenance.

Perfectly -- with a new remote they work like new.

It went perfectly. Timely, professional, and my fireplace looked brand new when finished. Clean glass, freshly painted interior, dust all removed. My carpet was covered for the workspace needed, no sign of anyone having been here other than my fireplace looked amazing!

They were very good. Courteous, professional, and clean; Chris, the 19 year seasoned veteran, gave me an unbelievable turnaround time.

They were very good. Courteous, professional, and clean; Chris, the 19 year seasoned veteran, gave me an unbelievable turnaround time.

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Chris showed up on time. He was neat, clean, polite, and professional. I just recently purchased this house and had no idea when the gas fireplace was last serviced. I needed a fan because there was none and the mantle would get hot. Chris provided two options for the fan. I chose the adjustable one. I am very happy with the service and would highly recommend Northwest Gas Fireplace Service.

Chris was exactly on time, came in and had everything scoped out right away, and fixed within 30 minutes. He also advised me on the health of the system, and that he felt it was in good shape despite it's age and lack of maintenance. The pricing was completely reasonable, and we're very pleased!! Thank you so much, aside from our comfort, he made three cats VERY happy.

Repairman arrived promptly as scheduled and was able to find problem areas quickly. He repaired the broken switch and replaced the broken fan with a part that had been left with the original installation.

I have used this company before and have been well pleased. Called their company phone and talked to a nice lady and told her of the need I had and she said that they had had a cancellation the next day which was perfect. Asked me if I also need Christopher to also go through the fireplace and make sure every thing was fine and I said yes, He had been out about 18 months earlier to replace a part that was not working anymore so it was a good idea while he was here to have him go ahead and do the regular maintenance. Expert, congenial service, well priced and a pleasure to do business with. I would definitely use the company again.

The gas fireplace service went superbly.

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