Hall & Son Pump Co
About us
Family operated and servicing Clark and surrounding counties of Washington State since 1940 specializing in domestic well water systems.
Business highlights
Services we offer
Residential well pump installation, sales & repair.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 9% | ||
| 0% | ||
| 3% | ||
| 0% |
So all there was was a meter hooked to the valve in the pumphouse, some pvc pipe and that was about it, and tons of water down the drain.
There was also a bill of $506.19. $36.19 of that was for "Unincorporated" Whatever that is.
I must admit I dragged my feet in paying because I thought it was outrageous....but I did finally pay the the bill.
While working in our garage, my husband noticed that the pump on our well was turning off and on very frequently and very little water was being drawn into the holding tank. Since the business office was just five miles away, my husband went there and talked to one of the service people. He listened very patiently and then described what the problem was. He was at our house within an hour and very quickly fixed the problem. He explained what he was doing to my husband every step of the way, which he appreciated. Our pump has been working perfectly ever since the service call.
They are very relaxed group of folks and this at some points does not come across very well. Thus you might be asking yourself .. do they know what they are talking about?? The answer is oh h*** yes they do.. They are SO NOT an auto repair guy that will want to replace everything to fix one issue but they will fix what needs fixing.
We were having problems getting the pump working in order to perform the test. We called and told Hall and Son about our situation, and they offered to help us get the pump started again. When we offered to compensate them for that additional help, they said it would not be necessary unless they needed to purchase parts, in which case we would need to reimburse them. It was a simple fix for them.
They performed a two hour flow test. The technician thought the flow was reading low on the meter, so he took the meter back to the shop to test it. He determined that it was not operating property, so he returned to the property again the following day with a properly functioning meter to perform another test. They did not charge us for the second trip. They were prompt in sending the water flow and bacteria test results, both of which were required for our loan.
We were very pleased with the and quot;small town, locally ownedand quot; company feel of Hall and Son. The technician's demeanor instantly made me feel that I could trust the company, and they had excellent customer service. We will continue to use them for any upcoming well related needs.
would be out to take care of it as soon as possible. The tank was replaced and we had water back in the house by 2:00 PM that afternoon. Incredible !! Hall and Sons did the original installation of the well and pressure tank when the house was built some 25 years previous as well as replacing the tank with a larger size three years after that. Somehow they remembered the job and the house. I was surprised that they didn't even expect payment on the day of service - I was to be billed via the mail. Again, service first and payment on a handshake. In the age of Big Box stores and impersonal service this was a great experience of a local company taking care of their customer.
I would recommend this company without reservations to anyone in need of their services. They are fast, courteous, professional, and fairly priced.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.