PAUL DAVIS RESTORATION

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Once I replied to the bid, removing the unwarranted costs, the lady on the phone said the job is now too small for them to do and that I would have to find another contractor and she hung up.  So there I was with a hole in my bedroom wall, cold winter air coming in and no one to fix the leak at the window that caused the mold.  I was not impressed. I told this all to my insurance agent friend and he sent an email to Paul Davis expressing his displeasure and said he would not be recommending them to any of his clients ever again.  I then contacted other friends who recommended a WONDERFUL contractor to finish the job, He did an excellent job, told me exactly what he would do and when he would be there, always prompt, text message updates, and there is now no leak!  His work was impeccable!  So in the end, not having Paul Davis do the work was a good thing as I found someone so much better to do the job, and his price was excellent!

Absolutely super experience with this business. Very prompt response to the emergency call for service. On-site crew was quiet, effective, professional, and well-supervised. Initial response (immediate damage control) was very competent and efficient. Plan for repair-construction was well-thought-out and attentive to homeowner's needs. Quotes were promptly provided and adhered to. Work proceeded as planned, although it took about a week longer than initially anticipated. We are very pleased with the results - everything matches, and you cannot tell there was ever any damage. I would use this firm again without hesitation.

I had two bathrooms to be renovated, but after the finished the first one, based on their performance, I didn't renovate the second one.  I provided my own materials and the bathtub with the fixtures. Their quality of work was less than expected.