DaBella - Bremerton (Windows)

They walked through what they will be doing, and once they started doing the job showed me what and how they are doing the job. I wanted old siding removed and new siding put on, I got want I wanted. With new windows and siding, my home feels so much better, and looks great

had roof done. now a shower install. can't wait until it's time. will update.

hard sale to start with. They subcontract the work which I did not know. The roof looks good but cutting my fascia boards was horrible cutting and the flashing work to siding was not good as my siding was cut back a lot. work was done by yiri roofing

Our salesperson, Nicole, was excellent! She answered all our questions, and got us the best deal available. She followed up on the progress of our job, and stopped in to checkout the end product. Really superior customer service by Nicole! The installation crew showed up when they said they would and completed our entire job in less than 16 hours, over two days. Unlike some installers, they didn't leave us exposed with a partial roof in between days, we were always covered. They performed a very good cleanup and were accommodating to our specific preferences for the installation. I would recommend Reve to anyone looking for an excellent roofing installation experience!

I felt I was dealing with a car salesman when discussing price. The price was a moving target. The salesman adjusted it a few times and then called his manager. I do feel we ended with a fair price. If you use Reve (and that would OK) get their bid LAST because of the pressure to sign today for the best price. I THINK the roof is great. Ask me in a few years. The gutter people did 90% of the job. It is not the workers fault. The salesman did not estimate enough for the downspouts & gutters. I am sure the work will be completed but I have to call every other day and two weeks later the work is not yet completed. Customer service is very nice ... but doesn't call back after he says he will.

good quality work

The sales team had the most knowledge of anyone I discussed the project with and made me feel confident in the level of quality - thank you Cole LaBar and Jeremy Holcomb. The team that did the installation were professional, did quality work and were very approachable. We did have some confusion on the amount of work to be done between the sales / install teams, but Cole quickly stepped in to clarify and the work was completed with little impact on the schedule. Would recommend to others without hesitation.

Mateo and Erik are very knowledgeable and personable; they thoroughly explained all of the aspects, parts and stages of the process so that we were clear on how to proceed.

Overall great experience! They installed 27 windows in under two days! A few nails left over and a few smudges, but nothing too extreme. Can notice the difference (positive) already from our former aluminum windows, especially how our house doesn't heat up on these hot days!

The actual installers were great! Worked very hard and cleaned up as they went. They kept checking in and showing my husband areas of repair and why. Salesperson was good, however, needs to explain that it is a roofing "package" that you are purchasing. Scheduler, not good. We were to get 1 to 2 day notice of material delivery and actual roofing installation; both instances the scheduler called letting us know that material would be delivered "today"; they were already on sight at 7:30 am. Next were the installers, call telling us that they would be here "today"; they were already here at 7:40 am.

This company uses the best materials, seems to offer the best warranty in the business for asphalt shingles and the contractors who actually do the work are top shelf.

Just one thing they need to know where the actual attic is, sloped roofs don't, mean attic space. houses do have inside high ceilings.

The Company phone system need works hard to get hold of a person

Essentially Reve sold me a roof. That is all they did. They hire out sub-contractors at a cheap price to actually do the job. It cost me 15,000 for a roof that should have only cost 8500.00. led us to believe that they had there own crews. Had numerous issues with project and never saw another representative from there company until it was time to get paid. I Will not recommend to anyone.

They did a great job, cleaned up all the debris installed extra roof vents. Overall an outstanding job. The only negative was communicating with the workers, they spoke no English!

I have to say I am very pleased with both the sales staff (Paul & John) and the roofing crew (headed by Alex). I went with the 50 year roof due to the high winds and rain we get in this area. I would recommend Reve Exteriors to anyone looking to replace their roof.

Everything went great. The only problem was getting the windows cleaned when all was finished. We were told the windows would be cleaned when everything was finished and for the price we paid we assumed they would be done perfectly. They had people try but when you use a small cloth and window spray to clean twenty windows not much good comes of it. But within the week Nichole Lyle, the project manager, came out; she fixed the problem and did an outstanding job on washing the windows.

From the beginning to the end of the project we were very happy with Reve. Their sales consultants Paul & Wyatt were very knowledgeable, informative & friendly. We had originally called reference a leak but after they did a complete & thorough inspection found the whole roof needed to be replaced. After hearing our options, that were explained very well by Paul, we decided on Reve on the spot. In less than a week we had the materials delivered & the roof was completed in one day. The installation crew was fast & did a great job cleaning up around the house. Only a minor amount of debris was left after the dumpster was removed. The supervisor who came out to check on the job was a thorough as the rest of the Reve personnel. He spent quite a bit of time checking the roof & made some minor repairs on some little things that had been missed. Overall we are very happy with Reve & would recommend them to anyone.

Mr.LaBar and Mr. Lammey were very professional and very knowledgeable about both product and company information. Product is far superior than the competition provided a for.

Today is our estimate for a roofing replacement. After talking at length with the sales person John Chappell, we decided to sign a contract! John is the consummate professional. He spent the time other estimators didn't. He explained the entire process and showed us samples of the products to be used and to bring our roof up to code after severe wind damage. We were impressed with his knowledge and willingness to answer our questions and concerns. Reve is not the highest nor the lowest estimate we've received for our project but it was Johns personality and his loyalty to the Reve Company and the GAF Timberline products that sold us on REVE. REVE comes highly recommended by this family/homeowners. Dan/DeeAnn B

Keegan and Cole came to my home to give me an estimate. They were on time, friendly and very knowledgeable. They climbed up on the roof took pictures, looked in the attic. They showed me pictures of the roof problems and patiently went over all the steps that were needed to replace the roof. They took there time explaining the roofing options and financing options. I ended up hiring them and will be getting a new roof in 3 to 5 weeks.

This review is for the sales process only, the roof is to be installed early next month. Salesman (John Chappell) was on time and friendly. Was ready and willing to jump up on the roof and into the attic to determine the current roof state. Gave us a clear and honest assessment and patiently took his time going over all roofing options and financing options with us. He ended up spending hours with us as we contemplated our decision and never lost patience with us. Looking forward to our beautiful new roof!

Reve Exteriors provided an excellent roofing experience from start to finish. Sales Representative Nicole Lyle was thorough, friendly, dedicated, and skilled in her work. Nicole helped us to understand our re-roofing needs and our options, and she assisted us in deciding the best mix of materials to get the style and kind of roof we wanted. We decided to replace our old roof with 3/4 inch plywood boards covered by Tiger Paw Deck Protection, and then covered by GAF Timberline American Harvest Lifetime Shingles in Saddlewood Ranch tone, with Stain Guard Algae Discoloration Protection. In addition, a complete drip edge was installed along the whole perimeter of roof lines. We also arranged for installation of valley metal, new flashing around the chimney and skylights, and Weather Watch mineral surface leak barrier on valleys, around skylights, chimneys, and all penetrations, and Pro Start starter strip along the perimeter of the roof lines. Finally, we arranged for installation of cap ridges and hips with Ridglass Cap Shingles, as well as a new Ridge Vent system to promote attic air circulation. The initial meeting with Nicole was on 12/10/16. We met with three other companies, and this helped us to determine that Reve would be best for us and our home. We finalized and signed the contract with Nicole on 12/23/16. All roofing materials were delivered on 1/4/17 by a careful and hard-working crew lead by Sean. Work began on Sat. 1/7/17 and is being completed today, Tuesday 1/10/17. Juan Diaz Alvarez, the Project Foreman, and his co-workers Benito, Jose, Cesar, , Jonathan, Eric, and Miguel are friendly, professional, focused, determined, and very hard-working. They persist with great energy and effort, even in the face of cold early January weather and intermittent rain on several days. You could tell that they enjoy their work, and that they work well together. The new roof looks wonderful, and, with proper care, should last for many years. Reve has the right formula, the right materials, and the right people for doing a great job building a superior roof and roofing system, on time, and within a fair budget. We love our new roof, and our experiences with all Reve employees! Thank you so much! Yours, Dan and Rebecca

Reve representatives John Chappell and Joel Satterwaite did a thorough job of inspecting my roof and recommending appropriate corrective action. Reve replaced my roof, removed an unwanted roof antenna and replaced a kitchen skylight. The work began at 10 AM and was completed at 6 PM on December 30. All large pieces of construction debris were removed after completion of the work. The work looks good to me. I am awaiting the promised review by a Reve representative of the subcontractor's work and a promised referral to another contractor for the repair of the roof over my back deck. A dumpster to collect construction debris was deposited on my driveway, after prior notification, on December 28. It was initially placed where it would prevent my car from moving in and out of the garage. After I talked to the delivery driver, it was moved where it no longer blocked my car. It was removed from my driveway on January 4, at my request.

Although they touted "factory trained installers", they spoke less English than the guys in front of home depot... they did a pretty good job overall, the workmanship was just fine.