The Maids

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

🌟 Discover The Maids & Chinook Services: Where Family-Owned Dedication Meets Expert Care! 🌟 Proudly serving King and Snohomish counties since 1993, The Maids is a testament to local family ownership's commitment to excellence. We don't just clean houses; we provide a thorough, detailed, and personalized experience backed by our promise of reliability. What sets The Maids apart? ✨ Teams of Four for Efficient Cleaning ✨ Classroom-Trained, Certified Professionals ✨ Eco-friendly Cleaning Products ✨ Advanced HEPA Filtration Backpack Vacuum ✨ Attention to Detail: From doorknobs to remote controls, we cover it all! ✨ Hands-and-Knees Cleaning for Kitchen & Bathroom Floors ✨ 100% Satisfaction Guarantee In collaboration with our in-house division, Chinook Services, we're elevating the standards of home care. Chinook, sharing our family-driven ethos, has garnered over 2000 reviews for exceptional exterior maintenance services. From truck-mounted carpet and upholstery cleaning to dryer vent care, gutter cleaning, power washing, moss treatments, roof care, and handyman services, we've got you covered. 🔵 Ready for a Refreshed Home? Claim your free Instant Online Quote today! Simply click the "Instant Online Quote" button on our website and embark on a journey of unmatched home care. Schedule at your convenience after getting your estimate! 🌐 https://maidsmillcreek.com/

Business highlights

31 years of trusted experience
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

The Maids: Comprehensive Home Cleaning & Maintenance Services Residential Home Cleaning: Detailed cleaning to maintain a pristine living space, ensuring every nook and cranny shines. Carpet Cleaning: Deep cleaning to refresh your carpets, removing embedded dirt and stains, and reviving their appearance. Window Cleaning: Clear and streak-free window washing for a brighter view. Move In/Out Cleaning: Thorough cleaning for hassle-free transitions, ensuring homes are ready for new occupants or final walk-throughs. Light Fixtures: Cleaning and dusting all light fixtures to illuminate your rooms brightly. Vacuum Services: Efficient vacuuming of all floor types and surfaces. Mattress Cleaning: Sanitizing and cleaning mattresses for a healthier sleep environment. Chinook Services Division: Expert Exterior & Specialized Maintenance Window Cleaning: Enhancing your home's exterior aesthetics with clear, smudge-free windows. Carpet Cleaning: Utilizing advanced techniques and solutions to deep-clean and revitalize carpets. Gutter Cleaning: Ensuring efficient rainwater flow and preventing potential home damages. Pressure Washing: Effectively removing dirt, mold, and grime from surfaces, rejuvenating home exteriors, driveways, and patios. Roof Cleaning: Prolonging the life of your roof by removing moss, mildew, and algae, preserving its appearance and function.

Services we don't offer

Bio Hazard Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
6%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 107 reviews

Michelle M.
04/2023
5.0
house cleaning
  + -1 more
Great! They were very respectful and were able to work around two adults while we worked from home.
Description of Work: Home deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Thank you so much, [Member Name Removed], for taking the time to leave this wonderful review! We understand the importance of maintaining a respectful and unobtrusive presence, especially when our clients are working from home. It's our priority to ensure a seamless cleaning experience without disrupting your day. We're thrilled to hear that our team met your expectations. We look forward to serving you again in the future. Stay safe and have a sparkling day! Warm regards, Jay Bjorn Owner ChinookServices.com Chinook Services: 425-290-8635 Roof/Gutter Cleaning, Window Cleaning, and Pressure Washing The Maids: 425-353-8618 House Cleaning, Carpet/Upholstery Cleaning and Dryer Vent Cleaning

ellen S.
07/2019
5.0
house cleaning, floor cleaning
  + 0 more
It's always awesome! They have been coming to my house for years!
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Eric A.
05/2018
5.0
house cleaning
  + -1 more
They have been cleaning my Condo for many years now, they are prompt and I have no complaints. I am happy with their service. I have never been worried about anything going missing in my home. I trust them.
Description of Work: General house cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Mandy D.
10/2017
3.0
house cleaning
  + -1 more
The good: They showed up on time and were very friendly. They even offered a coupon on Angie's List for first time customers. The laminate floors looked incredible, as did the kitchen appliances. The bad: They didn't do a thorough clean, and the house was not even in a messy condition. The house had already been staged and was in the condition of a typical work week prior to cleaning. They didn't dust the entire house, the bathrooms looked like they had just been wiped down, and the carpet wasn't cleaned. For the carpet you could tell they had ran their vacuum over it because of the lines, but I had just watched my friends cat and knew there was liter on the floor in the spare room. The liter was still on the carpet when I vacuumed later that week.
Description of Work: I was selling my house and wanted a whole house clean done for showings.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from The Maids
[Member Name Removed], First, I'd like to thank you for using The Maids. Second, I'd like to apologize for your experience. The Maids does have a customer referral rate of 96%, as well as a 24-hour, 100% satisfaction guarantee. We are so sorry our service didn't meet your expectations. Although we strive to provide unbelievable service and have a knack for building great customer relationships, we sometimes miss the mark. We do appreciate your feedback as all comments help us improve our communications with customers, training of employees and service quality. We hope you'll try us again - I'm confident we can turn your opinion about our service around.

David S.
09/2017
5.0
house cleaning
  + -1 more
Very well, place looked great, including miniblinds.
Description of Work: House clean prep for sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Dana D.
08/2017
1.0
house cleaning
  + -1 more
The estimate was for 4 cleaners for 3 hours. When they arrived, the lead informed me that it might be more due to needing the refrigerator cleaned and the blinds done. That became an immediate concern since I told them the refrigerator needed cleaning and that there was 17 blinds that needed to be dusted. I approved additional time and cost and had to prioritize what I wanted clean more than other areas. How weird and unwarranted is that! In the end they called and told me they were done early. WHAT! When I returned home there was areas not done: we had to mop the floor, clean weird spots off the sofa and clean around and under the scald in the bathroom. It is clear they were not detail oriented.
Description of Work: We are selling our house and needed a deep cleaning before the open house weekend.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$588

Response from The Maids
[Member Name Removed], Thank you for your feedback, we can only get better when we know our faults. I appreciate your taking the time to let us know about your experience. When we spoke on the phone yesterday, I offered to have a manager return and re-cIean these areas, however you declined. Of note, our team leaders are directed to advise customers should they feel additional time may be needed to complete the cleaning. We want to make every effort in providing the high quality cleaning we promise. Our intention is to fulfill this promise and I apologize that we fell short. Again, thank you for your feedback, we will use this for training and re-training purposes. Should you change your mind, we would love the opportunity to return and re-clean these areas. Sincerely, Dianne Bjorn, Owner The Maids

Stephanie H.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
They were excellent! After 3 weeks of remodeling, there was a layer of dust and grime over my whole house. Three of them came in and less than 3 hours later, the house was sparkling clean and smelled great. Wish I could afford to have them come in more often. House has never looked so good.
Description of Work: Thorough cleaning after 3 weeks of remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from The Maids
[Member Name Removed], Thank you for taking the time to fill out a review. We value your feedback and pride ourselves on providing the best experience possible for our customers. We look forward to caring for you home in the future! Dena Brender, Customer Care Manager The Maids

Jean Z.
02/2017
5.0
house cleaning
  + -1 more
Very wellI have been using The Maids for over 5 years they have never let me down!
Description of Work: Monthly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Leslie D.
02/2017
5.0
house cleaning
  + -1 more
It went very well. The house cleaners were punctual, professional, good natured, thorough. In the end, I would hire them again in a flash!
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Sharon T.
01/2017
5.0
house cleaning
  + -1 more
The maids are great to work with and are quick and efficient cleaning my house.
Description of Work: Overall, they dust, vacuum and clean the areas we use most. I like the way it smells and looks whenever they come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Jean Z.
12/2016
5.0
house cleaning
  + -1 more
Perfectly. They keep a record of all your requests for all of our little idiosyncratiis, so if a new crew comes in they know what we expect!
Description of Work: I have used the maids every 4 weeks for the last 6 years! We are totally satisfied with the service! Sometimes we don't get the same crew, especially when I have to change the regular scheduled due to my schedule! Anyway if by any chance you are not happy, The Maids will make it right!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Diana G.
10/2016
5.0
house cleaning
  + -1 more
They still do work for us and it's very fine. They're very thorough and timely. Our experience time over time is generally the same. I still use them.
Description of Work: They do a cleaning for us. They also clean our refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

10/2016
5.0
house cleaning
  + -1 more
We use this service every couple of weeks. The service is good.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul G.
10/2016
5.0
house cleaning
  + -1 more
We value their service. We'd give them an A or we won't keep them coming back.
Description of Work: We use The Maids. They are our consistent service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

James B.
10/2016
5.0
house cleaning
  + -1 more
They did a great job. They are professional and they do a good job when they are cleaning. I feel comfortable having them here in our house. They are fast, efficient and mostly they just do a nice job when they clean.
Description of Work: We've used The Maids for housecleaning. They do regular cleaning and deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Maids
Hello! I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Dorette V.
10/2016
5.0
house cleaning
  + -1 more
They are great. I do not have any complaints. Their prices are fairly reasonable too. I use them every month.
Description of Work: They Cleaned the house and washed the floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Brian W.
10/2016
4.0
house cleaning
  + -1 more
It is fine. They've been doing my house every two weeks for quite some time. Quality is pretty good. They're good.
Description of Work: They do house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Response from The Maids
Thank you for sharing your thoughts, [Member Name Removed]. We truly value our long-term clients like you and always aim for the highest standards in our services. Your feedback reinforces our commitment to consistently deliver quality housecleaning. If there are any areas where you feel we could elevate our service even more, please don't hesitate to let us know. We're always eager to improve and serve you better. Warm regards, Jay Bjorn, Owner of The Maids

Kathy N.
10/2016
5.0
house cleaning
  + -1 more
They are a very excellent company. When I walk into the house, it smells clean and wonderful. They go a great job. I would definitely use them again.
Description of Work: They did house cleaning for my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Brian W.
10/2016
4.0
house cleaning
  + -1 more
It is fine. They've been doing my house every two weeks for quite some time. Quality is pretty good. They're good.
Description of Work: They do house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Response from The Maids
Thank you for your feedback, [Member Name Removed]. It's great to hear that you've been trusting us with your home for an extended period of time. We always strive for excellence and appreciate hearing that our quality meets your standards. We're continuously looking for ways to enhance our services, and your feedback is invaluable. Please let us know if there's ever anything specific you'd like us to address or improve upon. We're here to serve you! Best regards, Jay Bjorn, Owner of The Maids

Andrew S.
10/2016
5.0
house cleaning
  + -1 more
They did great. They are always very prompt, they call if they're going to be late and they remind us via email about the time when they're coming. It's so clean and easy and we don't have to think about it which is excellent. My interaction with them was always very positive and professional. The work that they do is always really top notch. They are a very reliable and a great clean service. They are very much on time.
Description of Work: They do a whole house deep clean once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Kathy N.
10/2016
5.0
house cleaning
  + -1 more
They were excellent as usual. They did a great job. I will use them again.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
Hi [Member Name Removed], I apologize for the delay in responding. Thank you for taking the time to share your experience with The Maids! We appreciate your business very much and we are happy to know you are well taken care of by our team! We look forward to caring for your home again soon!

Jeff A.
10/2016
5.0
house cleaning
  + -1 more
I've used The Maids for my house cleaning at several different properties over a number of years. They always do a good job and check that they have met my expectations. They do all the normal kitchen, bath, bedroom, and other living area cleaning, as well as things like hand washing the tile and hardwood floors. If I ever have a special need or request, the crew or the office personnel are quick to help.
Description of Work: Regular house cleanings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Maids
[Member Name Removed], Thank you for taking the time to fill out a review. We value your feedback and pride ourselves on providing the best experience possible for our customers. We look forward to continuing to care for your home! Dena Brender, Customer Care Manager The Maids

Leslie F.
10/2016
5.0
house cleaning, floor cleaning
  + 0 more
they do a nice job - love our dog and are very efficient...
Description of Work: Regular biweekly cleaning -

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Maids
[Member Name Removed], Thank you for taking the time to fill out a review. We value your feedback and pride ourselves on providing the best experience possible for our customers. We look forward to continuing to care for your home. Dena Brender, Customer Care Manager The Maids

Dennis F.
10/2016
3.0
blind cleaning
  + -1 more
Bathroom was not thoroughly cleaned, a few other places including baseboards (which I understood were to be cleaned) were not cleaned.
Description of Work: Clean empty townhouse apartment

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$410

Response from The Maids
Hi [Member Name Removed], Thank you for your feedback, we can only get better when we know our faults. I appreciate your taking the time to let us know about your experience. We want to make every effort in providing the high quality cleaning we promise. Our intention is to fulfill this promise and I apologize that we fell short. Again, thank you for your feedback, we will use this for training and re-training purposes.

Jackie G.
02/2016
3.0
house cleaning
  + -1 more
Its okay. Their price is high. I will find somebody else.
Description of Work: They cleaned the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0

$258

Response from The Maids
Hi [Member Name Removed], Thank you for your feedback, I appreciate your taking the time to let us know about your experience. We want to make every effort in providing the high quality cleaning we promise. Again, thank you for your feedback.

Contact information

3003 146th Pl SE, Bothell, WA 98012

https://maidsmillcreek.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Pressure Washing,
Carpet Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Gutter Cleaning

FAQ

The Maids is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Maids offers free project estimates.
Yes, The Maids offers eco-friendly accreditations.
No, The Maids does not offer a senior discount.
Yes, The Maids offers emergency services.
Yes, The Maids offers warranties.
The Maids offers the following services: The Maids: Comprehensive Home Cleaning & Maintenance Services Residential Home Cleaning: Detailed cleaning to maintain a pristine living space, ensuring every nook and cranny shines. Carpet Cleaning: Deep cleaning to refresh your carpets, removing embedded dirt and stains, and reviving their appearance. Window Cleaning: Clear and streak-free window washing for a brighter view. Move In/Out Cleaning: Thorough cleaning for hassle-free transitions, ensuring homes are ready for new occupants or final walk-throughs. Light Fixtures: Cleaning and dusting all light fixtures to illuminate your rooms brightly. Vacuum Services: Efficient vacuuming of all floor types and surfaces. Mattress Cleaning: Sanitizing and cleaning mattresses for a healthier sleep environment. Chinook Services Division: Expert Exterior & Specialized Maintenance Window Cleaning: Enhancing your home's exterior aesthetics with clear, smudge-free windows. Carpet Cleaning: Utilizing advanced techniques and solutions to deep-clean and revitalize carpets. Gutter Cleaning: Ensuring efficient rainwater flow and preventing potential home damages. Pressure Washing: Effectively removing dirt, mold, and grime from surfaces, rejuvenating home exteriors, driveways, and patios. Roof Cleaning: Prolonging the life of your roof by removing moss, mildew, and algae, preserving its appearance and function.
Bio Hazard Cleaning

Contact information

3003 146th Pl SE, Bothell, WA 98012

https://maidsmillcreek.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed