Radiant Tech Inc

Don was very knowledgeable and helpful. We have had a few issues with our hydronic system over the last 10 years, and I'm so glad I finally found Don Taylor! He knew what he was doing and was confident in his work, which makes me feel confident that our system is up and running the way it's supposed to. I will definitely use him again in the future if needed. Thanks Don for your help, very much appreciated.

Don knows his stuff, but he's expensive!  He is knowledgeable and spent the time to explain my system to me. The issue with my system was elusive at first. Don was methodical in inspecting and testing each component until he narrowed down the cause. I had a foreign object (likely from a prior owner's remodel or a piece of a value that broke off) floating in front of a control valve that intermittently obstructed the flow of hot water. He found the issue, removed the object, and replaced the control valve.
You will pay for this knowledge though!  He charged travel time to get to my home, an initial 1/2 hour charge and an hourly labor charge after that. The first half hour incurred both the initial 1/2 hour charge and the hourly rate so his first half hour cost $232!! Maybe that was an accounting error on his part, but I felt the combined charges were excessive for just the first half hour, especially since the total time was 2 3/4 hours of work.
Travel time is charged beyond 20 miles or 30 minutes. It took him an hour to get to my house but he didn't subtract the first 30 minutes so I ended up paying for the full hour of travel time. I didn't realize these costs until after he left and I started doing the math.
Would this prevent me from using him in the future?  Maybe. Depends on what I think needs to be done. I don't mind paying for knowledge and experience but I'd like a better idea of the costs next time.
I have confidence in his knowledge and would recommend him to others.

Don looked over my system and explained I had an excellent boiler.  He
took it apart, cleaned it, fixed some controller valves and saved me a
ton of money.  Don knows radiant heat systems better than anyone I have
found.  Use him and know you are getting the best in the business.