Preferred Carpet Care

Founded 2001 • With Angi since September 2011

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
0%
Eco-Friendly Accreditations
Yes
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

5.0

(302) Verified Reviews

Ratings Distribution

5

299

4

3

3

0

2

0

1

0

Rating Details

Price
4.9
Professionalism
5.0
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

carpet cleaning (302)upholstery cleaning (16)floor cleaning (2)
Showing 1-25 of 302 reviews
Derek B.
5.0
03/19/2022
Kevin was great! Showed up on time and did a great job! Will definitely hire again.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$190
Hire Again?
Yes
Rudra D.
5.0
02/17/2022
Excellent cleaning and thorough cleaning. Kevin was very responsive, proactive, and his attention to details was exemplary. I would hire him again.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Barbara C.
5.0
02/14/2022
fabulous! Best cleaning ever...20 yeqr old white carpet looks new!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Kim A.
5.0
09/26/2021
Kevin’s cleaning is exceptional. He is meticulous and works wonders to get carpets and upholstery clean. Attached photo of microfiber chair was coated with grease and water/soap stains before Kevin brought it back to like-new condition. He accommodates our family needs (working around furniture, kids’ toys, keeps the cat in), is punctual, professional, friendly, and is great value for excellent work.

Images

Review for Preferred Carpet Care - 2020 Maltby Rd, Bothell, WA - 39487672
Description of Work
Whole-house carpet cleaning, including 2 flights of stairs and area rug. Also cleaned upholstery on family room chair, dining room chairs, and a couch.
Category
carpet cleaners, upholstery cleaning
Cost
$400
Hire Again?
Yes
Eric P.
5.0
02/03/2021
Very good. He got out spots on our carpet we were never able to get out before ourselves. It all looked great
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Paul H.
5.0
11/30/2020
I can't say enough good things about Kevin and Preferred Carpet Care. Very fast to respond, honest and competitive pricing and efficient and careful work. Every carpet cleaned perfectly, not a scuff or ding in any paintwork, and friendly service. I will be relying on Kevin again year after year,
Description of Work
Whole house carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Lifei H.
5.0
11/04/2020
This was the third time I used Preferred Carpet Care's service. Kevin was very responsive. He was able to squeeze the jobs into his schedule quickly, and give me fast turnaround, which helped me to list my properties for rent timely. The carpet looks great after cleaning!
Description of Work
Carpet cleaning for two one bedroom condos
Category
carpet cleaners
Hire Again?
Yes
Tim W.
5.0
10/29/2020
Kevin did a fantastic job. Our carpet hadn't been cleaned in several years and he got every stain out and made the carpet look much newer than it is. I will definitely hire for any future needs.
Description of Work
Carpets cleaned
Category
carpet cleaners
Cost
$376
Hire Again?
Yes
Laura A.
5.0
10/27/2020
Fabulous! Kevin owner of Preferred Carpet Care always does a great job with my carpeting and rugs. He is careful with his equipment around my house. He is always on time and gets the job done in a timely manner.
Description of Work
Carpet cleaning
Category
carpet cleaners
Cost
$350
Hire Again?
Yes
Michael D.
5.0
10/27/2020
He showed on time, and was great to have in the house, he took great care of making sure everything was protected. He followed up 8 hours later to validate everything was drying as planned, and that I was happy with the work. Which I was, I will have his company clean my carpets in the future.
Description of Work
Carpets cleaned
Category
carpet cleaners
Cost
$150
Hire Again?
Yes
Bubbles S.
5.0
10/10/2020
Kevin did a great job. He was professional, and friendly. Was a pleasure doing business with him
Description of Work
5 rooms and hallway deep cleaning
Category
carpet cleaners
Hire Again?
Yes
Jerry W.
5.0
08/11/2020
Our job went very well. Kevin is a pro at his work and it shows in the results. Responsive, Punctual and fairly Priced. And his demeanor makes it especially easy to work with him.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Daniel C.
5.0
07/15/2020
Kevin takes pride in his work and it shows! Thank you Kevin!
Description of Work
Carpet cleaning throughout house
Category
carpet cleaners
Hire Again?
Yes
nancy T.
5.0
07/02/2020
Great! Kevin was able to get out old stains that other carpet cleaners were not able to remove. I'll be using his services from now on.
Description of Work
Carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Tracy D.
5.0
03/08/2020
Kevin was great. He called immediately, gave me a quote and I booked him a full day before anyone else even called. Kevin arrived on time and took just as long as he quoted me. I am very happy with the results. I will be calling him again.
Description of Work
I had 4 bedroom wall to wall carpets cleaned.
Category
carpet cleaners
Hire Again?
Yes
Elizabeth R.
5.0
02/07/2020
Kevin is the best! He's punctual, professional, friendly, efficient, and thorough. I wouldn't hire anyone else to maintain my carpeting.
Description of Work
Carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Nick A.
5.0
12/06/2019
Kevin responded to me on same day I asked for quote. He had an availability the next day. Kevin came on time, completed the work in timely manner. Kevin is friendly, careful and diligent - would hire him again in a heartbeat. Cheers
Description of Work
Cleaned carpet in family room, small office and bedroom
Category
carpet cleaners
Hire Again?
Yes
Laura A.
5.0
11/11/2019
Fabulous, I will hire Keith Thompson again.
Description of Work
Carpeting and rug steam cleaning.
Category
carpet cleaners
Cost
$300
Hire Again?
Yes
Holly S.
5.0
10/31/2019
Kevin (owner) performed the work well and removed a large, difficult stain. When Kevin learned on a follow-up phone call the stain was still visible, he promptly returned to perform a second treatment at no cost. I am happy to recommend his services.
Description of Work
Carpet cleaned and stain removal
Category
carpet cleaners
Hire Again?
Yes
Jeffrey G.
5.0
10/31/2019
Perfect. The most professional and accommodating service ever experienced. Will use every year. He is the best bar none.
Description of Work
Full house carpets. Spot clean oil paint
Category
carpet cleaners
Hire Again?
Yes
V T.
5.0
10/28/2019
Kevin is awesome. Good service, price and communication. Quick turnaround as well!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$135
Hire Again?
Yes
WARREN P.
4.0
10/26/2019
Kevin did a very nice job and was very helpful.
Description of Work
Carper cleaning
Category
carpet cleaners
Cost
$230
Hire Again?
Yes
JILL M.
5.0
10/26/2019
I selected Preferred Carpets because of Kevin's professionalism in his communications and because his company was highly rated. Kevin had a great mix of professionalism and a warm personality. He wore booties to keep the newly cleaned carpets cleaned and not to spread the dirt on his shoes in the rest of the house. The job was quickly done. Although the start of the job happened later in the day than originally scheduled, Kevin kept me informed as to his status. Certainly, if I would have had a conflict we would have rescheduled. Luckily, we didn't have to do that.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Kerri M.
5.0
10/25/2019
Came out day I called and took care of the stain. It looks great.
Description of Work
Tomato soup and red wine accident on new carpet.
Category
carpet cleaners
Hire Again?
Yes
Jerry W.
5.0
10/25/2019
very well; took care of some spotty areas; very efficient; reasonably priced; very congenial and professional
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$275
Hire Again?
Yes

Phone

Address

2020 Maltby Rd Ste 7 Pmb 263

Bothell, WA 98021

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Website

www.preferred-carpet.com

Other Information

Services offered

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services not offered

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Covid-19 update

We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Visa
MasterCard
American Express
Discover
Check

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Preferred Carpet Care is open:

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, Preferred Carpet Care offers free project estimates.

Yes, Preferred Carpet Care offers eco-friendly accreditations.

Yes, Preferred Carpet Care offers a 0% senior discount.

Yes, Preferred Carpet Care offers warranties.

Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.