Forest Ridge Plumbing Co, LLC

Called shortly after 9 am and was told by the receptionist that she would convey my message and I would hear directly from the plumber, which I did, within an hour. He said he had some jobs lined up and might be available this afternoon, but if not, he would schedule me for the following afternoon, and I would hear from him today in any case. He called shortly after 2 and by 3 the work was accomplished. I have used this company three times over a few years and have always been impressed. The work is done quickly and accurately and the worker is pleasant and professional.

This company has had a new owner, Jay, since about mid to late 2015. Most of the ratings here apply to the previous owner, Pete. Some time ago, Pete, replaced a leaking CPVC fitting in the same wall right next to the one that was leaking today. Pete replaced the leaky CPVC fitting and another elbow fitting with copper fittings. Naturally, I assumed that Jay would do the same thing, so I did not even ask. He did offer "shark bite fittings (PEX?), although he said he would not necessarily recommend it. When he was done, I was surprised to see that he had replaced the fittings with CVPC, since EVERYONE knows they are prone to leak over time. I asked him why he used CVPC instead of copper. He said he couldn't (UNTRUE). I pointed to the copper fittings inches away that Pete had used in a similar repair (see the photo). Jay then said there was not room enough to use copper. (Again, UNTRUE). Then he gave a 3rd nonsensical answer. I could see I would not get a straight, honest answer from him. His bill, which was not itemized, even to separate labor and materials, was $286.62. He was here about an hour, including a trip to the store to get a part. I paid it and he left. Later, I wondered if my water pressure might be too high, which might contribute to leaks. I checked and discovered that my water pressure is 90 pounds. The MAXIMUM recommended pressure is only 80 pounds. Jay did not even ask me what my pressure is. (Although, neither had Pete). I also I asked Jay why the bill was so high. He said his minimum call out charge is $160 and just about any job ends up over $200. He does not bill by the hour but by the job, according to a book. He said he also has to consider his driving time to and from each job. He also said he has to pay Pete for the business (absolutely not a valid reason to charge higher prices). I feel like a sucker. I will NEVER use this company again.

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I have used Forest Ridge plumbing for many years. Pete recently retired and sold the business to Jay F. Both Pete and Jay are the hardest working plumbers I've ever met. One time when Pete was too busy, he referred me to another company where Jay was working at the time. When I called last week about my current needs, I was very pleased to learn Jay was new Forest Ridge Plumbing. Jay is a one-man show just like Pete was and I could not be happier.
How many A+++s and thumbs up can I give?

Was very knowledgeable about his craft and fast as anything.  Even found a leak in our main we did not know about and fixed it.  We did our homework and checked around and found he was the very best and cost the least.  Did not try to "up sell" us, just fixed what  was wrong and with his experience that comes with over 36 years in the plumbing business was able to fix some items with no extra parts needed.  His experience showed and boy was he fast.

The services went very well. He explained why we were having problems with our drain, and what he needed to do to fix them. He also advised us on how to try and fix the problems we were having. A couple years ago we had a dishwasher installed and the company had installed it wrong. He explained to use why we were having the problem, and what the company had done. He is very competent, nice, and his prices are reasonable.

As usual with Pete's work, everything went fine and fast. He removed the old toilet, cleaned the area and put the new one in, taking the old one away so I didn't have to deal with that. He's usually very responsive, but this time he was able to even work me in the same day I called to schedule since he was relatively nearby w/ a schedule gap.

Doing a bathroom remodel and needed the toilet cutoff nipple into the wall replaced since it was the old galvanized.
Normally I do many plumbing things myself, but if this breaks off in the wall, then it turns into a job I'm not up for taking on. Pete handled one of these before for me so I got him out for this one "just in case". Of course, if it went well it would be quick, so I also tagged him to do the new toilet install (and watched to learn tips and tricks for the next one - he's really great about answering questions and passing on knowledge so his clients can take on what they want to themselves).
The wall work went fine and Pete works so fast and efficient that we were only halfway through the 1hr minimum, so I got him to also do a similar cutoff nipple replacement in the other bathroom (for a future remodel), this time cramped behind an in-place toilet. In true Pete form, he made that smooth and fast.
Lots done in a single call. Thx, Pete!

Great. Very quick, businesslike, and very focussed on task. Also nice guy. Also, had enormoust truck so he  has parts and things like new toilets, sinks, pipes, plumbing supplies handy. Did not charge us extra for traveling from Bothell to NW Seattle.

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There was leaking from the bathroom upstairs around the toilet.  The other plumber we used, but still it has not fixed.  So I asked a friend to a good plumber, she gave me Porest ridge Plumbing co.  I talked with Pate in the morning, he came in few hours, and showed me the problem and fixed quickly.  He was very professional and quick.  I appraise his service.  I will use him again.