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All Star Carpet Cleaning
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
All Star has developed a carpet cleaning process that gets a better clean and uses 95% less water than truck mounted steam cleaning. We are serious about helping the environment. Visit our website for the whole story on how we get a better clean and how we are transforming the business in a way that makes carpet cleaning truly eco-friendly. The All Star process restores your carpet by agitating and awakening the fibers, allowing for a 360 degree clean which also allows a much faster drying time. Join our carpet cleaning revolution and get the best possible clean and do your part in protecting our environment! If you're not 100% completely satisfied, we will come back and redo the job. If you're still not satisfied, we will refund your money (Permanent Stains, Worn Carpet & Move-Outs Excluded). Family owned and operated. Doing business for almost 25yrs. We stand behind everything we do your satisfaction is our satisfaction.
Business highlights
36 years of experience
Services we offer
Air Duct Cleaning, Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning
Accepted Payment Methods
- CreditCard
Reviews
4.7394 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 14% | ||
| 4% | ||
| 1% | ||
| 1% |
Showing 1-25 of 394 reviews
Sharon E.
Feb 2020
They were professional, friendly, arrived on time, very prompt, efficient, cleaned all the rugs the way i want them to be cleaned and I'm planning to hire them again.
Katherine K.
Oct 2019
I just love these guys. It is a family run business that I have used for years. They are reasonable and do great job. They are the only ones I let clean my rugs and I highly recommend them to anyone looking for a great company that does rug cleaning. I have dogs and they are able to remove the stains and they use the enzyme and deodorizer which is a godsend to us pet owners. Please consider them when looking for a rug cleaning service.
Response from All Star Carpet Cleaning
"Thank you so much for the great review!"
Andrew M.
Jan 2018
Good but did not like extra treatment product used after shampoo. Left the carpet fiber hard when it dried. Would skip after shampoo product
Response from All Star Carpet Cleaning
"Thank you for the review! We have started using several new products now that have eliminated most of the stiffness that occurs commonly in encapsulation cleaning."
Doug M.
Nov 2017
Excellent. Far exceeded my expectations on removing some really bad stains in addition to a great overall cleaning.
Response from All Star Carpet Cleaning
"Thank you so much for your review! You are a great customer and we appreciate your referrals. We look forward to serving you again on your next project."
ROBERTA M.
Aug 2017
They were timely, friendly, and did an excellent job. They did the work quickly and efficiently.
Response from All Star Carpet Cleaning
"Thank you for the excellent review!"
Nancy K.
Jun 2017
They charged more than double of the Angies List and I would never hire them again.
Marilyn M.
May 2017
Perfectly!
Kelley P.
May 2017
It was great, they arrived on time, got the rugs cleaned up amazingly well.
Jenifer W.
Mar 2017
Great job!
LaDonna B.
Feb 2017
Dan was very prompt and he communicated all along the way. His staff was awesome in calling a day ahead as a reminder call and ask for any changes. His concern for our wood floors not being marked or damaged being is commendable. Thanks Dan!
JEFFREY M.
Feb 2017
He came the next week after we set up the appointment. He is a very nice man. I didn’t think he did that good of a job where one of the arms where it had been dirty. It was still dirty and I ended up going over it with one cleaner that I had. On the rest of the couch, it turned out okay. If you are going to use him and if you know the arm of the couch, you need to put that out because he kind of just went over it and didn’t really do a deeper cleaning on it. The price is kind of fill in with everybody else. I probably won’t use him again. I think I might find somebody else.
Doug E.
Jan 2017
It went Great.
Sherise E.
Jan 2017
They looked very godd
Jan F.
Dec 2016
Had to call them to get an appointment even though I filled out the preferred dates/times. They were prompt to the appointment.
Phyllis D.
Dec 2016
No call, no email no correspondence.
Thomas T.
Dec 2016
I feel it is okay. We had them in and then I think they were going to charge us and there is a little spot that I had to argue with him a little bit. There was a hallway and space and they want charge more for it and all that stuff and I said I have done carpet cleaning before and that is not the way to do it. I mean you kind of advertise one thing and then you want to charge more to add up to it, I didn't like it. I think they were courteous and interactions were fine. The work they did was good. I think they have to more forthrightness disclosure how you guys package your deal to get it to. I just remember I was surprised that they are going to charge me extra for this and that. I would not use them again.
Shilpa M.
Dec 2016
It went ok. The carpets were cleaned. It was as basic carpet cleaning as it gets and some small spots are still there. And these were not really stains. No bells and whistles. The last few times i have had the carpets cleaned - moving furniture , putting protective plastic films under table legs, using booties and giving us booties so we can keep the carpet clean till it dries were taken care off. None of these were included in this service. So I think because i got a coupon i got substandard service. Basically what i paid for in the coupon. Not the value it represented.
Response from All Star Carpet Cleaning
"I am sorry we did not fit your needs, we do run our business differently. I can assure you it was not to do with the coupon, We provide the same service every time. Thank You for giving us the chance. Happy Holidays."
Alexander M.
Nov 2016
"Marcus" arrived on time, cleaned all three carpets I requested, plus a couple of scatter rugs at no additional cost. He was very professional and efficient. The service took less than an hour. The rugs were all dry by the next day. Great service.
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Kelley P.
Nov 2016
They were on time, and did a very good job. The only negative I could come up with was that I didn't like the very strong "perfume-y" smell left on the rug once they were done. But, that was still a great deal better than the DOG smell that they had before they were cleaned. So... overall I'm darn happy.
Response from All Star Carpet Cleaning
"Thanks for the great review!"
Heather S.
Nov 2016
The couch looks fantastic and they did a beautiful job. Will definitely hire again.
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Cary W.
Oct 2016
I was extremely impressed with the professional service and attitude of the team. They were very knowledgeable and friendly. They did a great job and I was impressed with how efficient they were in completing the job. The process was completely self-contained with the exception of needing water from my hose. I will definitely use them again in the future. Thanks! Cary
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Howard B.
Oct 2016
nice job on carpets
Response from All Star Carpet Cleaning
"Thank you for the great review."
Chris B.
Oct 2016
The experience was very positive. They were very professional, clean and extremely throughou. The final product is amazing.
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Erin E.
Sep 2016
Wonderful service! Will 100% use All Star again!
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Genevieve H.
Jul 2016
unknown
Response from All Star Carpet Cleaning
"Thank you for the great review!"
Licensing
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FAQ
All Star Carpet Cleaning is currently rated 4.7 overall out of 5.
All Star Carpet Cleaning accepts the following forms of payment: CreditCard
No, All Star Carpet Cleaning does not offer free project estimates.
No, All Star Carpet Cleaning does not offer eco-friendly accreditations.
No, All Star Carpet Cleaning does not offer a senior discount.
No, All Star Carpet Cleaning does not offer emergency services.
No, All Star Carpet Cleaning does not offer warranties.