Northwest Fireplace Services, LLC

Cody showed up exactly on time. He repaired our old gas fireplace in about 1 1/2 Hours. He is very knowledgable about the workings of this system. He explained everything and cleaned up nicely. I would recommend him.

Jody came out to inspect the woodburning fireplace. He suggested to do a chimney sweep to clean it up . I agreed. He was very professional and did a fantastic and clean job. I would recommend him to anyone in need!

Our fireplace is about 16 years old and had stopped working. Jody came out and took a look and said it could be cleaned up and fixed instead of trying to sell us on replacement of the entire thing. Danielle is fantastic and got us set up with our appointment quickly. We experienced a setback the day before and she was compassionate and eager to help us work things out. These are good people and we appreciate the quality of work and great costumer care. Thank you both! Would definitely recommend them for service and repair!

TL;DR Jody is fantastic and does a great job! We called Northwest Fireplace Services out to fix a gas fireplace. Jody immediately recognized the issue and gave us honest feedback that the installed model would continue to breakdown and was even unsafe. He recommended replacing the unit and walked through options with us. We chose to move forward with his bid and cannot be happier with the end result. Jody is professional, fast, and knows his stuff. His retrofit work is clean and tidy. He has an eye for design and was very flexible with our desires. Weâ re extremely happy with the result and will continue to call him for our fireplace needs -Thank you Jody!

Jordy was on time and very knowledgeable. He repaired our existing fireplace insert and went beyond original scope to make it â right.â New insert went like a charm and wife is extremely happy with work and product.

Saved us money by his expert assessment of our existing exhaust system.

Very professional

Arrived on time. Went over all my options so that I could make the best decision. They will be the ones that I call if I have any issues in the future.

Quickly solved problem and cleaned glass on each side of fireplace. Excellent customer relation, pleasant and professional.

I am very satisfied with the work that was done and Jody, who was doing the work, was very pleasant and very professional. He found our airflow problem very quickly and fixed it, then followed through checking back with us the next day. I highly recommend them to my neighbors and friends.

Very professional and helpful service!

I was very satisfied with the work that was done and the mechanic that was doing the work he was very pleasant and very professional

Excellent customer relation, and follow through with there appt. time And follow up is excellent

Seems a lot of money to replace 2 fans.

Efficient, clean. Organized and fixed my fireplace looks beautiful

they were prompt

Jody showed up on time, very polite and respectful. Fixed our furnace and was on his way! Totally recommend NW Furnace!

The service technicians were prompt and very courteous. They explained the work and showed the results of their cleaning (needless to say, it was a good thing I had them clean the fireplace before attempting to light it up after moving in). They were truly professional.

Jody is amazing! Super nice guy

They are very helpful and knowledgeable.

Very professional and great service.