Gilman Restorations

Gilman Restoration responded to a Craig's list ad I had posted for cottage cleaning. I checked out the site and met up with the owner and her daughter the following Saturday. They cleaned my house twice and returned twice. The first time was because the renter and realtor complained. Among other things, they had left a large lobster pot untouched and the smell was atrocious. My realtor had to explain to them what cleaning the house entailed. The second time they returned to temporarily fix the back shower. This was in anticipation that they would eventually replace it. They were paid $100.00 per visit. They then approached me with the offer to remove the shed and install the toilet and shower. The price was $1,200. I paid them $1,000 in checks and $200.00 in cash. They replaced the toilet with a $160.00 toilet. Their worker got hurt so they all went to the hospital leaving no roof on the shed and debris in the yard. I was certainly sympathetic to the situation and other personal events that occurred in their lives but was promised that the work would be completed on various dates which never happened. They then stated that clients with signed contracts got done first and I did not have one. I was never asked to sign a contract. As the roofless shed and other debris constituted an unsafe environment for my tenants and Gilman would not follow through with dates promises, I could wait no longer and had the work done in late November. Please remember that this process began in August. They are dishonest and unreliable.

From the moment I called them and spoke with their office manager I knew I would hire this comapny. They were amazing from the very moment they came for my free estimate. The owner personally came for the bid and was there every step of the way through the job. The crew was on time, professional and very reliable. They stayed on budget (which lets face it, is very rare) and took the time to explain everything to me when I had questions. I can not say enough about this company, In a very hard time for me and my family they really saved us. I was planning a much higher budget but the owner worked with me every step saving me money anywhere he could. They respected my home and my family. I will never use another company for any job, I was thrilled with the outcome and have my dream kitchen!