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Swan's Moving & Storage Co

About us

Swan’s has been owned and operated by our family for three generations. Our business matters to us, and the success of our business comes from ensuring that you’re a happy customer. We provide service that larger, less personal companies can’t. And ensure professionalism that younger, smaller movers don’t have. Since 1923, from our family to yours -- you have our promise.

Business highlights

Emergency services offered
102 years of experience

Services we offer

Residential & commercial moving, corporate relocation, storage facilities & logistics.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
5%
1
0%
Showing 1-19 of 19 reviews
Pamela E.
Apr 2018
5.0
Yes, I recommend this pro
$850
My contact was very responsive and helpful. I was able to get boxes, tape, and packing paper at their location. The three movers were professional, prompt, and very friendly. They were diligent, talking with each other as they moved things and using all the best practices. They handled my grandfather clock with exquisite care. Their price was reasonable. They came in under their estimated price. There were no problems and the movers asked at the end if everything was all right and if I needed anything further. Would definitely recommend them and use them again.

Catherine M.
Aug 2017
5.0
Yes, I recommend this pro
The men were excellent.

Gail J.
Jul 2017
5.0
Yes, I recommend this pro
Perfectly.

Steve T.
Apr 2017
5.0
Yes, I recommend this pro
$2,400
Swan's is the class of Bellingham: honest, friendly, punctual and hard-working. Among other hard-to-move objects, they carted a grand piano out of an upstairs condo and into the second story of a house without a scratch. I can't recommend them more highly.

Michael D.
Feb 2016
5.0
Yes, I recommend this pro
$4,900
Communicated very well with us. They let us know when they picked up our property. They did a thorough inventory before transporting. They held in storage for a couple weeks while we were closing on our new home. They worked well with our timeline to make us happy. This move was the best job we've ever had. They were very respectful of our property. they made sure everything was protected and nothing was damaged - we were extremely happy with them. I have been in the military for almost 30 years and this is by far the easiest that I've experienced.

James D.
Oct 2015
5.0
Yes, I recommend this pro
$290
Prompt and courteous service, supplied boxes ahead of move, adjusted readily to my adding additional items to be disposed of, very professional yet friendly.

Jerri K.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Mary T.
Sep 2014
5.0
Yes, I recommend this pro
$5,700
Strong, courteous, clean and friendly movers arrived on time and carefully moved my entire household of items. I could not have been happier with them.

Brian S.
Mar 2014
5.0
Yes, I recommend this pro
$600
.

Blair M.
Nov 2013
5.0
Yes, I recommend this pro
$720
We have used Swan's Moving once before for a minor job of bringing a heavy sofa into our house from a moving van. They were quick and efficient as well as reasonably priced. When we planned a full house move a year later, they were our only call.
The cost came in just under the estimated bid due to the non-stop efforts of the team, Nate and Grant. They took apart beds and loaded boxes, furniture, and garage items quickly. When they arrived at the new home, they set up every piece of furniture wherever we wanted it to be. They reassembled all beds and couches so we had only to put on sheets and blankets before retiring after the long day.
The job that was performed was well done and the team obviously had good rapport with each other as well as with us as the clients. We highly recommend Swan's for any job, large or small. They will not disappoint you.

Jacques D.
Oct 2013
2.0
$10,000
We were very well prepared with everything packed and ready to go. Our understanding was that insurance would cover only those things which were not packed but handled by Swan's....so we understood that anything we had packed and/or boxed was not covered. Otherwise, our stuff was ready. They took about a day to load the truck which included dismantling beds and other furniture. The movers were careful although they did damage the hardwood flooring in one room while moving a heavy piece. The problem began when we were contacted by the driver of our truck, three days into the trip, to tell us that he had broken down and was waiting for parts. From that moment on, we had to chase for information. It very much seemed to us that all responsibility for communication rested with the driver. The people at Swan's in Bellingham did not seem to know what was going on any more than we did. In the end, our goods were kept in the trailer in an un-cooled warehouse in Las Vegas for several days until they finally made their way to Arizona and delivery one full week beyond the original estimate.

Most of the boxes had sort of collapsed from the extended time in the desert heat. We had two pieces of furniture damaged during the move. One teak chair was shattered into pieces and an antique planter was broken in four places. Since the insurance only covers at a rate of $0.65 a pound, when the adjuster called I told them not to bother coming out. To be told they would cover $35.00 of a $500 repair would just add insult to injury.

This is the second time in four years I have used an Allied agent, including an international move from Europe to the U.S.. I will never use them again.
Response from Swan's Moving & Storage Co
"Thank you for your review and response [remove member name]. You and I met personally at our warehouse where I provided you packing material and other items as you prepared for your move. As with many Agent Networks with National Van Lines, our role was to provide you with an accurate estimate of service based on the weight of your shipment. Your actual weight and overall cost of your move came in less than the estimated amount. Swan's Moving, other than booking your project and coordinating pickup and delivery dates, provided no other services. Your shipment was loaded, hauled and delivered by another agent within the Allied Van Lines network. I will respectfully take the brunt of your dismay, but I need it to be known that Swan's did everything we could to ensure a timely, cost effective move. In fact, we were more than timely and communicative in regard to origin residence floor damages caused by the other Agent's loading crew. We fastidiously resolved the claim with the Allied Van Lines and the buyer. I am sorry that you were dissatisfied with your service. These sentiments will be passed onto the agent that was responsible for your loading and transport, and we wish you well in all your future endeavors. Sincerely, Jeff Curtis General Manager Swan's Moving & Storage"

Christopher H.
May 2013
5.0
Yes, I recommend this pro
$1,000
b

Verney B.
Apr 2013
4.0
Yes, I recommend this pro
$9,300
My experience with them was good. Nothing in particular stands out.

Vaune A.
Mar 2013
5.0
Yes, I recommend this pro
$10,900
They were pretty nice, but the driver unloaded my belongings and mixed them all up into the two different locations. It was very annoying. It took over two days to resolve, and he did not handle it professionally. I am not displeased with Swan's, but rather the driver that they hired.

Joe K.
Nov 2012
5.0
Yes, I recommend this pro
$500
The movers were punctual and pleasant to work with. We ask them to move a very heavy cabinet upstairs after they were done and they did it without questioning the change. I would recommend them to anyone.

Ann B.
Jun 2012
5.0
Yes, I recommend this pro
$1,000
I thought they were really good. They were prompt and courteous. They were careful in what they were moving. They did a good job. They were very helpful.

Linda M.
Feb 2012
5.0
Yes, I recommend this pro
$40
They had a good record through Better Business Bureau. I thought they were very professional and efficient. They were careful with my items. They were cheerful, helpful, cooperative and they had good attitudes. They worked hard and didn't complain. They were polite and careful with my belongings and helpful to me personally in making sure I was being helped as much as possible. Their price was competitive with other companies. They had good communication in regards to keeping in touch.

Janet B.
Nov 2011
5.0
Yes, I recommend this pro
They did very well. They were very professional and it was a very good crew. They actually moved some of our belongings to one location and some of our belongings to a different storage unit, not one of theirs. Now they are going to move it from the storage unit to another home. We like them very much.

Daniel C.
Nov 2008
5.0
Yes, I recommend this pro
$328
Swans did a wonderful job for us. From the salesman, to the fine men doing the job. If your looking for a professional and fair priced moving company, call swans moving.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Swan's Moving & Storage Co is currently rated 4.8 overall out of 5.

Swan's Moving & Storage Co accepts the following forms of payment: CreditCard

Yes, Swan's Moving & Storage Co offers free project estimates.

No, Swan's Moving & Storage Co does not offer eco-friendly accreditations.

No, Swan's Moving & Storage Co does not offer a senior discount.

Yes, Swan's Moving & Storage Co offers emergency services.

No, Swan's Moving & Storage Co does not offer warranties.