Swan's Moving & Storage Co
About us
Swan’s has been owned and operated by our family for three generations. Our business matters to us, and the success of our business comes from ensuring that you’re a happy customer. We provide service that larger, less personal companies can’t. And ensure professionalism that younger, smaller movers don’t have. Since 1923, from our family to yours -- you have our promise.
Business highlights
Services we offer
Residential & commercial moving, corporate relocation, storage facilities & logistics.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 0% |
The cost came in just under the estimated bid due to the non-stop efforts of the team, Nate and Grant. They took apart beds and loaded boxes, furniture, and garage items quickly. When they arrived at the new home, they set up every piece of furniture wherever we wanted it to be. They reassembled all beds and couches so we had only to put on sheets and blankets before retiring after the long day.
The job that was performed was well done and the team obviously had good rapport with each other as well as with us as the clients. We highly recommend Swan's for any job, large or small. They will not disappoint you.
Most of the boxes had sort of collapsed from the extended time in the desert heat. We had two pieces of furniture damaged during the move. One teak chair was shattered into pieces and an antique planter was broken in four places. Since the insurance only covers at a rate of $0.65 a pound, when the adjuster called I told them not to bother coming out. To be told they would cover $35.00 of a $500 repair would just add insult to injury.
This is the second time in four years I have used an Allied agent, including an international move from Europe to the U.S.. I will never use them again.
"Thank you for your review and response [remove member name]. You and I met personally at our warehouse where I provided you packing material and other items as you prepared for your move. As with many Agent Networks with National Van Lines, our role was to provide you with an accurate estimate of service based on the weight of your shipment. Your actual weight and overall cost of your move came in less than the estimated amount. Swan's Moving, other than booking your project and coordinating pickup and delivery dates, provided no other services. Your shipment was loaded, hauled and delivered by another agent within the Allied Van Lines network. I will respectfully take the brunt of your dismay, but I need it to be known that Swan's did everything we could to ensure a timely, cost effective move. In fact, we were more than timely and communicative in regard to origin residence floor damages caused by the other Agent's loading crew. We fastidiously resolved the claim with the Allied Van Lines and the buyer. I am sorry that you were dissatisfied with your service. These sentiments will be passed onto the agent that was responsible for your loading and transport, and we wish you well in all your future endeavors. Sincerely, Jeff Curtis General Manager Swan's Moving & Storage"
Licensing
State Contractor License Requirements
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