I was hoping to find a shop not too busy and drove by and saw empty bays. I asked them to use my mobil 1 oil and bosch long life oil filter After the oil change was done the car has one quart too many in it. It is an inch over the full line! And they did not use my supplied oil filter! The atmosphere was of heavy up selling. The service writer only gave $1 credit for supplying the oil and filter which offended me. In the middle of the work they phoned and said the car (28K pristine condition) needed a transmission flush , coolant flush and a new air filter. I ok'd the air filter only. They did a nice vacuum and did the work within the 30 minutes promised. The chaps were polite and grateful for the work. The management policy of getting every dime possible is my gripe. I am going to either take it to another shop to drop the extra quart from my very nice tight engine or do it myself. I paid $80 for about $40 worth of work done incorrectly. I did not ask what the air filter charge was and it was overpriced at $30.
Description of Work: changed oil and air filter and oil filter
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$80
Mark L.
07/2015
3.0
electrician
+ -1 more
heavy upselling atmosphere here. i brought my own oil from costco and filter from walmart. only gave $1 off . then charged me $30 for an oilfilter.tried for a transmission flush and coolant flush on a guys worked hard, vacumed car I would go back if I needed service right away they did it all in 30 minutes but I really paid $80 for $40 worth of service so only go there if no line up and you have extra cash
Description of Work: changed oil , oil filter and air filter
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$80
Jayne G.
09/2013
4.0
auto repair
+ -1 more
Everything went ok I guess they just try to tack on so many things you don't need My engine light was on so they tried to get me to do a radiator flush and some other things, which I declined. When I went to my mechanic the reason my engine light was on was because of a faulty element. Not pleased
Description of Work: Changed oil checked fluids replaced filter
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Service Categories
Auto Service,
Electrical
FAQ
JIFFY LUBE is currently rated 2.7 overall out of 5.
No, JIFFY LUBE does not offer free project estimates.
No, JIFFY LUBE does not offer eco-friendly accreditations.