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Custom Concrete Contracting

Concrete Driveways & Floors Installation, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service,

About us

Custom Concrete employs 4-5 full time employees and 4-5 part-time employees. The size of our crew depends on the time of year. We do use excavation subcontractors for remove/replace projects. After acceptance of our proposal, we require a 30% down-payment to schedule your project with the balance due upon completion. On larger projects we will provide a payment schedule based on work completed. There will be a $50/hr charge for design services.

Business highlights

28 years of experience

Services we offer

ADA Ramps, Acrylic & Acid Stain, Barrier curbing, Basement slabs, Broom finish flatwork, Clean & Seal, Colored Concrete, Curb & Gutter, Decorative, Driveways, Elevated Slabs, Exposed Aggregate, Foundations, Garage slabs, Hard trowel Slab-on-grade, Maintenance, Pattern Stamp, Pervious, Residential & Commercial form, Retaining Walls, Sidewalks, Stairs, Texture stamp, place and finish concrete, tilt-up Panels

Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Curtis H.
Jul 2020
1.0
$9,800
Very poorly. Custom Concrete Contraction (CCC) is both incompetent and unreliable. First CCC is incompetent. CCC installed a carport slab fall 2019 at my home. The slab was significantly out-of square and post bases were not installed level. Rookie mistakes that took two days for skilled carpenters to adjust construction. Second CCC is unreliable. I gave CCC a second chance for installing a foundation and slab for an addition at same property as carport. I scheduled them months in advance. The job was on-schedule and ready for CCC the week proposed. At that time they just disappeared. No contact, no explanation...not even a call back to let me know they were abandoning the job. At this point there are no other concrete contractors available and their incompetence has set the job back weeks and thousands of dollars. There are many competent concrete contractors in the Bellingham area. CCC is not one of them.?
Response from Custom Concrete Contracting
"We were sorry to see this review posted online. The slab project CCC completed for you in the fall of 2019 was closed out without any feedback from you. You paid the bill in a timely manner; no concerns about the work were reported at that time, and you called CCC back for your next project – something we appreciated. On March 3, 2020, we prepared and submitted a proposal to you for the second project. In that proposal, a deposit was requested to secure your place on our schedule. This was the same process we went through during the first project. We did not receive a deposit from you, so we could not officially add your second project to our schedule. Then, on March 16, Gov. Jay Inslee closed residential construction projects in our state and kept them closed through the end of April. That action imploded our project schedule for 2020. We had many contracted projects on the books that needed to be rescheduled. Our focus during that time had to be on the safety and wellness of our staff, the contracted work we were responsible for and on the sustainability of our business. As you can imagine, COVID-19 closures had a significant impact on our business and our entire industry, which is why other concrete contractors were not available to do the work. Everyone has been scrambling to adjust their project schedules. Each day since March 16 has presented its own unique challenges; this pandemic has been hard for businesses and consumers alike. In the case of your second project, we know that we did not handle communications well. We were in triage mode here, we dropped the ball, and we apologize for any impact that had on you and your project."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Custom Concrete Contracting is currently rated 1.0 overall out of 5.

No, Custom Concrete Contracting does not offer free project estimates.

No, Custom Concrete Contracting does not offer eco-friendly accreditations.

No, Custom Concrete Contracting does not offer a senior discount.

No, Custom Concrete Contracting does not offer emergency services.

No, Custom Concrete Contracting does not offer warranties.