Complete Tree Care

I highly recommend them! The bid was reasonable and the project came in at bid. Work was thorough and owner and his crew are very polite and professional. I will definitely work with these folks again! (Project: removed very large pine tree -- minus some of the stump -- and worked in a tight space...surrounded by two homes and partial fences. They didn't cause any damage to the fences!)

They did a great job at a great price. They didn't leave a mess. And they were on time.

As it wasn't an emergency situation, I wasn't in a hurry. I was flexible about scheduling the job with William, the owner. We kept in very good touch by email and when weather permitted, one spruce stump was removed in November 2016 and the other tulip poplar stump finally removed in January 2017. (BTW, William and his crew had cut down this 50+ year old tulip tree for us last year and did an excellent job.) Clean up work good and resulting mulch confined near areas where I will be wanting to use it later this spring.

He proved himself competent to get a test done on a downed tree, although he missed the call on visual inspection, needing a culture to do the confirmation. However he, like 5 other arborists hired to perform the same service, proved not to be competent to test for the presence of the fungus in a standing tree and to develop an action plan for dealing with evaluation and management of real or potentioal hazard trees over time. I hold the entire profession in very low regard on this score.

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Update: He took over 6 months to bill me for the work and blames his computer system (a good business keeps paper records too ). His demeanor was very uninterested when I met him - like he was annoyed with me - his customer.  After I had waited 6 1/2 months to get my bill, he says he can't wait one more month for me to get the funds together - It's Christmas season and funds are tight for everybody. I'm not refusing to pay, but he is being very rude and inefficient. If he can wait 6 1/2 months to bill then he can wait one more to get paid. 2nd Update: for requesting a one month extension, cursed at me calling me a jacka** and a**h*le. 

PLEASE DO NOT HIRE COMPLETE TREE CARE!

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The three employees arrived on time, behaved very professionally, completed the job in 6 hours and did a good job of clean up. I would definitely use them again.

They did a really good work and I would give them a really good recommendation. The owner is really personable. They were always on time and did really good work. They check their time and got the stuff done carefully. The price was good.

The tree was dying and ants were found inside and around the tree. We were afraid the ants were termites. William from Complete TreeCare came looked at the tree and determined they were not termites. He sprayed the tree trunk and got rid of the ants. We also contracted him to tear down the tree and removed the stump. I was satisfied with their work. I have asked for further services since then, including examination of shrubs around the house, and suggestions on putting up another tree where the old one was removed.

It went very well.  Speedy contact after call, arranged to do the work promptly.  Crew arrived on time, removed the trees so it looked like they had never been there, cleaned up afterwards, shredded and removed all of the pieces.  I was completely satisfied.

Trimmed 15 Red Cedars and a Katsura.  I had to get them topped to conform to CC&R's.  They couldn't have been more skilled.  Topping is one of the worst things to do to a tree, but they did it very cleanly and discretely so that you have to look really hard to see it.  They cleaned up very well (they have a truck-mounted chipper).  Well worth the money.

Left no mess and was a pleasure to do business with.  This was the second time in about 5 years I have used them and I think they are the BEST.

We contacted Complete Tree Care on a Friday and left a message. On Saturday morning, William called me back and asked if he could come out to do the estimate that morning, as he was already in Sudden Valley.
Positives:
We were pretty vague about what we wanted, but William was very knowledgeable and had great suggestions for what limbs to remove and how to improve the safety and aesthetics of the house. He provided a bid while on site on that day. His price came in at least $100 lower than our other bid, and since he was a certified arborist and seemed more knowledgeable than the other contractor, we gave him the bid. We felt the price was outstanding for the amount of work done, particularly since more limbs were removed than we had expected, making a big difference in the appearance of our house. We're very satisfied with the way the job turned out.
Negatives:
William was a little difficult to get in touch with. The number on Complete Tree Care's website seems to go to an office phone, which no one answered any of the 3 times I called it. He would usually call back later in the day or the following morning.
When we accepted his bid and hired him for the work, he said that we could be fit into the schedule about a week and a half from that date (totally fine with us) and that he would contact us 2 or 3 days in advance to let us know the exact date. He actually contacted us the night before to let us know he would be out at 8am the next day.
When he arrived to do the work, he seemed irritated that my car was still parked in our parking area, which he needed for his truck and chipper. I told him I would be leaving in the next 5 to 10 minutes, but I could move it right away if he needed me to. He seemed very flustered and short with me throughout our interaction that morning.
I asked William about how long he thought the work would take so that I could come home that afternoon to pay him for the job, he said they would send me a bill. It has been two weeks and we have not yet received the bill, nor have we heard anything from Complete Tree Care since then.
The clean up work done after removing the limbs was somewhat lacking, in my opinion. In order to avoid damaging them, his crew removed 5 to 6 lights that were on stakes in the ground around the property. This was fine, however they did not put the lights back, but left some of them in a pile on our deck, and the rest in front of the garage. There was also quite a bit of leaf debris in the yard from the limbs being dragged through the lawn.

William came out the same day I called to schedule. He offers great prices and was fantastic to work with. He seems to really care, he has amazing skills and he is a great diagnostician. He was referred to me by the fire department; we think the world of him as he is so kind and personable.

Very pleased w/ this company!  Workers prompt, efficient, skilled and we had excellent results!  Owner is bonded,  ISA Certified Arborist, certified WA contractor and professional climber. Also consulted him on health and stability of other trees in our yard and large oak in neighbor's yard (which would affect our property if tree fell).  I would not hesitate to use Complete Tree Services again or recommend them to family and friends.

This was a job that involved two neighbors so William had to be diplomatic and patient also.  He methodically topped and removed all the big trees, shrubs and several smaller trees over a two week period.  It took a little longer than originally planned because of weather and the amount of ivy and debris that had to be hauled away.  We were gone on vacation when he finished and if we had been home we probably would have asked him to cut the stumps lower - or paid the extra to have them ground - but we have been recommending him to everyone for his bid, thorough job and professionalism.  All the neighbors were amazed that he could stand in those trees for hours weilding the chainsaw with such expertise!  He definitely knows what he is goind.

Treemendous PlantWorks did a great job with removing the big tree in our yard. We did not have any problems during the process and their price is also reasonable with regards to their quality of work.

One of the best experiences as a property owner I have had.  He's slightly distant, but I wasn't hiring a friend.  This is the first time I have ever recommmended anyone in this way.  But I've already done it to my friends, one on one.   H***,  if you need tree or greens service, hire this man