The Wall Doctor, LLC

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The estimate took a bit longer than expected, but once the work commenced everything went smoothly. The job took three consecutive weekdays to complete, taking advantage of the weekend to let the drywall tape cure. The repair required the skills of a carpenter, a dry wall contractor and a painter. Each arrived on site promptly, was well prepared and went to work immediately. They were knowledgeable, experienced and courteous. The site was cleaned up at the end each day. We had them come out to do some finish work with the door. Overall, very happy with the repairs.

The workers did and excellent job. They...

1.  Arrived when scheduled.

2.  Worked diligently to complete the job efficiently.

3.  Were friendly and professional.

4. Covered the floor before starting work and thoroughly cleaned up the work area after the job was completed.

5.  But most importantly, their workmanship was absolutely wonderful.  The new wall looks great!!!!

6.  Dry walled an entire living room wall, complete with taping and mudding and all without creating any dust.

7.  Billed the job per the parameters we agreed to before the project started. As part of the cost was billed at a worker hourly rate, we were very impressed by the diligence and efficiency of the workers.  There was no fooling around or idle time.

Great job Todd!

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We had a toilet leak that caused the drywall in the bathroom below to get damaged. They came out  right away and fixed it and did a great job. It was still a bit wet when they first got here, so they rescheduled several days later (at no charge) so they could wait until it properly dried. I really like that they took the extra effort to  make sure it was done right.

If I could give an A+ for everything I would. Learning that I had been without hot water, washer, dryer, dishwasher or a shower for a week already, Gary scheduled me in immediately. The workers have been punctual, professional and efficient. If the site was safe they didn't care if I let my cats "help" them! They kept me fully informed of the progress (and when to keep the kitties out!) Gary was very easy to get hold of. I especially appreciated Nate, who even got me a Starbucks when he went there on a break while waiting for the primer to dry! He's a pleasant hard worker and does a super job. All the other workers were excellent too. I HIGHLY recommend The Wall Doctor. It has been my best contractor experience ever.

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This company was a lifesaver and as luck would have it, were able come the next day and fix the damage done to the drywall after a kitchen demolition. Todd did go beyond the scope of the work requested/needed since large parts of the wall were to be covered by cabinets, but he did a great job. We are in a condo and I was very impressed with how thoroughly Todd cleaned up after finishing, I was quite pleased that there was NO debris outside where he hosed off a tarp. Thank you!

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Rob Wyndham from The Wall Doctor took our phone call promptly and scheduled an appointment to give us a bid after doing a brief phone consult with my husband to assess the job. Rob arrived on-time and was able to answer all our questions and concerns regarding our kitchen project. He submitted an clear, in-depth job estimate (cost, time, and materials) via email the next day.  We knew the job would take about 6 hours and were able to schedule it on a day that worked for us within 1.5 weeks of getting the job estimate. Carlos and Nicholas (The Wall Doctor construction employees) arrived right on time and never slowed down. They were polite, professional and careful with our home. Even better, they were very skilled and did an amazing job!!  The end result is exactly what we hoped for and we are loving our newly updated kitchen exhaust system.  We plan to use The Wall Doctor again for an update to our bathroom next year.

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They have a special system for soundproofing. They had someone who did the finished carpentry which was very helpful too. They were timely. They did the job on time. The quality is there. They were trustworthy too because they were in our home while we weren't here. Putting in a soundproofing system is a unique service. Overall, their knowledge and understanding of the system was superior.

The showed up on time. The quality of their work was excellent.

Professional guy, did it a lot faster than I would have done it and in a very good finish. Only a little final sanding required before I did the final painting.

They were great!

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Very well as I had contracted with them about a year ago to do a downstairs bathroom remodel due to a leak and turned into a

remodel of shower, tile and painting. also painted family room, re-rocked with cultured stone an oversized old fireplace. That project turned out great.

This project was rather large also but more time and materials type of work.  The attention to detail was extensive as they had to match the new crowns to existing in kitchen and in living room over entertainment area, but they did a great job!  Looks like it has always been there. Extensive painting and it looks great.  Other small projects but it all turned out very well.. Since this was based on time and materials there was a small issue with time which was an issue on added dollars, however it was corrected without issue. 

Overall excellent to work with, price could be a bit high, however....

I have spent over 50K with this company on projects and would recommend them for future work.

We renovated a room ourselves and hired The Wall Doctor to texturize some walls in preparation for us to paint.  We also asked for a bid on a project involving an addition.  Wall Doctor had the BEST customer service by far compared to 3 other companies I contacted.  Their communication was excellent - they were quick to return calls and emails (within 24 hours compared to other companies who took 2-3 days or never returned calls/emails).  They sent someone to do the texturizing (it was a small job) within a week of us contacting them, and he did a terrific job masking off windows/existing walls, texturizing and seamlessly feathering it in on existing walls, plus cleaning up when he was done. He was very professional and friendly.  Regarding the bid on a larger project, they had excellent communication and Tom, the estimator, seemed very knowledgeable, was very easy-going, willing to work with us on ideas we had, and had a "can-do" attitude.  Soooo refreshing compared to some other companies whose reps complained about current customers or acted like some of our ideas were going to be difficult to implement.   When we stopped the bidding process (a General Contractor we've worked with on previous projects was able to work us into his schedule), Gary at the Wall Doctor was very courteous, professional, and nice about it.     If future projects come up, they'll be the first company I'll check with.   I'd hire them again in a heartbeat.

Went very well

What went well:
The Wall Doctor was very responsive compared to other providers I contacted to get a quote and they were very fast in getting started. The demo went very well. They covered every piece of furniture and carpet and sealed off the area, limiting the amount of dust in the other areas. They were accommodating of changes without over charging. The finished product is actually very good.
What did not go well:
The project was supposed to last a week and went on for three. There were a few issues that happened. The crew messed up a wall and had to re-do it 2 times. I was actually very impressed by the fact the vendor would not accept poor quality work from his crew and stood by the work. 
What went really poorly was the painting, as the team thought we provided the wrong color (we did not) and went out and bought paint of a different color (without telling us) so that the room ended up with different color walls. Mistakes can happen, but then they tried to tell us they used the paint we provided, while taking away all cans (they originally had left the leftover paint which was a different brand than what we bought and would have proved the point). The lead person saw through this and they fixed the issue at no charge, but it was yet another delay

unknown

They showed up ontime and did a great job. The only thing tht was different than they said was that some caulking in the kitchen never became clear, as they said it would.