THE SPA DOCTOR

4.9

(89) Verified Reviews

Founded 1973 • With Angi since January 2008

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Awards & Badges

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Super Service
Award 2020

Service Categories

Licensing

Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed

Company Contact

3948 154th Ave SE

Bellevue, WA 98006

Description

PLEASE NOTE: WE DO NOT SERVICE SWIMMING POOLS The Spa Doctor Inc. is a reputable business committed to providing exceptional Spa Sales, Spa Service, Spa Maintenance, and Spa Repair to our clients. We are a dependable company who has been servicing Seattle, Bellevue, Redmond, Kirkland, Bothell, and the greater Seattle area since 1973. Additional Address: 15100 SE 38th St #742 Bellevue, WA 98006-1765. Additional Phone Number: 206-276-2182...

Verified Reviews

4.9

(89) Verified Reviews

Ratings Distribution

5

81

4

2

3

1

2

1

1

4

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9
Read reviews by category
pool cleaning (89)
Showing 1-10 of 89 reviews
5.0

12/02/2020

Cannot recommend Karen and Cameron at Spa Doctor enough. From the first communication they helped me triage the issue, order the correct parts and get the appointment booked quickly. Cameron worked efficiently, helped triage other issues with the tub and left the area super tidy. Both incredibly courteous and helpful the entire experience. But most of all, the price! They not only helped me find a...

DESCRIPTION OF WORK
Replace Jacuzzi pump, fill, repair air lock

CATEGORY pool cleaners

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2020

5.0

11/10/2020

I am so grateful to have been referred to this company. We bought a house with a hot tub and I had never had one before. Spa Doctor, came out, and was willing to educate me on care of a hot tub! But then, I was worried that I would forget to do the regular monthly needs of our hot tub and so they come out and do it for me! Its great! They send a reminder that they are coming, show up, do the work ...

DESCRIPTION OF WORK
Hot Tub Service

CATEGORY pool cleaners

COST $80

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2020

1.0

09/23/2020

The scheduler was amazing and a joy to work with. She was very responsive and kind. The repairperson was told before coming to our home the age of our hot tub and the fact that the power didn't seem to be working. We didn't know if it was electrical or a motor issue. While punctual, she wasn't impressive at all. She decided the problem was the plug, which was great. However, she didn't have one on...

DESCRIPTION OF WORK
Figure out why our hot tub wasn't working

CATEGORY pool cleaners

WORK COMPLETED ON 09/18/2020

SERVICE PROVIDER RESPONSE

I want to thank you for bringing your experience to my attention. I felt it was only fair to void your invoice. The technician has been strictly dealt with. This is not the employee representation that our company wants. Again thank you [Member Name Removed]
5.0

09/15/2020

Karen and her staff at the Spa Doctor are amazing! We had not used our hot tub in a LONG time. It was in desperate need of a good cleaning plus there was a weird error code on it as well. Shondell came out to clean it for us, but stopped, called me out, and explained what the error code was and what was needed to fix it. They really helped us make an educated decision on the repair, ordered the pa...

DESCRIPTION OF WORK
Repair & Cleaning

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/14/2020

5.0

07/29/2020

I hired the Spa Doctor to fix my hot tub. It's still broken, and I've never been happier! They came out, checked the problem and returned to install a new heater. Unfortunately, there were still electrical problems. Karen in their office contacted the manufacturer, and found out the spa is older that we thought. She detailed out how expensive it would be to get the spa running, which was too much ...

DESCRIPTION OF WORK
Hot Tub/Spa Repair

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/28/2020

5.0

06/08/2020

Excellent. He found the problem within 10 minutes. Needed a pump replaced. Ordered it. Came back out and found out that the factory had cross threaded a pipe. He spliced and installed the pump and works great now and no loud noise. They were slightly out of their area of work but did it anyway. Thank you SPA DOCTOR. They were also very reasonable. Others were going to charge my almost twice what t...

DESCRIPTION OF WORK
Repair of Hot Tub

CATEGORY pool cleaners

COST $825

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/29/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your review. It was a pleasure to be able to work with you and assist you. Enjoy the hot tub!
5.0

05/01/2020

Excellent: : he explain every thing to me about how to run a jacuzzi, how to keep it clean, etc. very polite and friendly.

DESCRIPTION OF WORK
Cleaning the hot spa

CATEGORY pool cleaners

COST $290.35

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/30/2020

5.0

09/20/2019

They were busy so it took s long time to get them here but once here very pleased with the work they did.

DESCRIPTION OF WORK
Pump leaking

CATEGORY pool cleaners

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/19/2019

5.0

03/30/2019

She was quick and efficient. Great job.

DESCRIPTION OF WORK
Hot Tub Heater replaced

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/30/2019

5.0

09/06/2018

I've had another company provide the same services for several years, and while it was initially satisfactory, the last two times I wasn't happy with the immediate or long-term results. The service provide by Spa Doctor was better in every way. The technician immediately identified the problem, provided advice on how to solve it, and gave clear and understandable instructions on the right way to m...

DESCRIPTION OF WORK
Assessment, advice, drain and refill

CATEGORY pool cleaners

COST $247.5

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/06/2018

Services Offered

Hot tub sales, maintenance, assessments, repairs, & equipment upgrades. Also offering customer education on owning & maintaining a spa!

Services Not Offered

Hot tub removal or moved. Any Pool Services.

General Information
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Payment Options
Check, Visa, MasterCard
Senior Discount
No
Emergency Service
No
Warranties
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