Newport Hills Chevron
About us
Newport Hills Chevron is your one-stop location for auto repairs and gas. Our ASE certified technicians know what it takes to keep your car running. We have proudly served residents in the Bellevue, Washington area from the same location for over 30 years. * Emission testing * Wheel Alignments computerized • Diagnostics • Tune ups • Auto Maintenance Services * Auto Warranty Services • Air conditioning repairs • Brake work When you’re ready to get back on the road, you can also fuel yourself in our snack shop. Call today for a service appointment.
Services we offer
Newport Hills Chevron
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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On Sunday evening I called Newport Hills Chevron and they told me to bring the car in the next morning and they would take care of it. I dropped the car off Monday morning, and quickly got a call stating that it was the alternator and received an estimate. Later that day, I got a call saying that they had ordered the wrong part (I have a Mitsubishi Montero Limited, and they had ordered the Montero Sport alternator). I blame Mitsubishi for naming two different SUV's with the same name - this happens to me a lot at whatever mechanic or car parts place I go to and I usually remember to tell them that it's the Limited not the Sport, which are different cars.
Instead of saying that the wrong part was sent, Chevron took responsibility and said it was their fault. They said they found the correct part but it was a little more expensive than they thought and asked me if that was ok. I agreed and they ordered a new part and said that they would have it the next day.
The next day my father drove by the station and called to say he saw my car was inside the shop, and within an hour I got a call saying it was all ready for pickup. I know how to put in an alternator, but I didn't have time to run around and find the part let alone diagnose the issue (to make sure it was only the alternator).
Newport Hills Chevron got me in immediately, kept me informed of status, and worked very quickly to make sure I got my car when needed. They were very friendly and most importantly I have used them before and I trust them. They don't try to upsell and will honestly tell me when I don't need something.
The service at Newport is professional and fair.
Licensing
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