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First Appliance Service Team
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
We have more than 40 years of experience and have completed over 165,000 appliance repairs on the Eastside. As professionals in the appliance field, we repair (Whirlpool, Maytag, Kitchenaid, Jennair, GE, Amana, Frigidaire). Call us today for your major appliance service needs and we will be right out to take care of you. Unfortunately, we DO NOT service small appliances like coffee makers, mixers, juicers, vacuums, vent service, cleaning service ECT... Our minimum charge is $128.50 which is applicable towards the cost of repair. We send a technician out to diagnose the problem; all of our jobs are based on a flat rate. Once he finds the problem he can show and tell you how much the repair would be. If you choose not to move forward with the repair, or it could be repaired during diagnosis, wire off, valve off, thermostat reset for example, it would be at our minimum charge (plus tax).
Business highlights
43 years of experience
Services we offer
Major Appliance
Accepted Payment Methods
- CreditCard
Reviews
4.263 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 41% | ||
| 30% | ||
| 8% | ||
| 5% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 63 reviews
Marcia S.
Nov 2022
My GE refrigerator would occasionally piddle on the floor. I reportedly my model # and my troubleshooting findings before the technician came out. Jim arrived early and got right to fixing the freezer drain blockage. Itâ s not cheap but Iâ m not capable of removing the freezer door and crawling into the freezer compartment. Its worth the price to have an experience technician and to get everything working again. Loved them.
Alan V.
Dec 2021
Fridge, Freezer or Ice Maker Repair or Service
Brought out the wrong part after first call to diagnose problem. They did however, persist in solving the problem.
Michael S.
Mar 2017
Fridge, Freezer or Ice Maker Repair or Service
Scheduling appt was easy, customer service wasn't bad. The concern I have is the price for debugging the issue. The technician came in and literally spent 4 min after that he told me that I had an electrical problem, it cost me $120 to learn about it and it cost him 4 min of his time. I had to get an electrician in to fix it but I had to wave my $120 good bye... I'd rather they had the minimum rate lower so it's justifies cases like mine. I personally wont hire them again.
Donna M.
May 2016
Fridge, Freezer or Ice Maker Repair or Service
Mark was professional and knowledgeable. Fixed my refrigerator in a short amount of time.
Ann T.
Jun 2015
Fridge, Freezer or Ice Maker Repair or Service
I had a Samsung refrigerator repaired by Mark from Eastside First Appliance Service Team. On the first visit he was quickly able to diagnose the problem and identify the parts that needed to be ordered. When the parts came in the repair was scheduled at a convenient time for me and went very smoothly. Mark took the time to make sure that the refrigerator was working properly before wrapping up the job. I am very satisfied with the service.
Hugues H.
Jul 2014
Fridge, Freezer or Ice Maker Repair or Service
Very satisfied.
Linda B.
Jul 2014
Fridge, Freezer or Ice Maker Repair or Service
I was advised that the technician would come out and assess the problem and give me an estimate for the work at which time I could accept or decline to proceed and I would only be responsible for the initial charge of $89.50. The tech arrived at the rental property before we did and fixed the problem without our decision so that when we arrived, we were presented a bill for $160.00 for cleaning a blocked drain and no parts were replaced other than an light bulb that, if I knew it would have cost $80.00, I would have declined. I complained to the office and they revised my bill to $98,
Stacie G.
Jul 2014
Fridge, Freezer or Ice Maker Repair or Service
Came same day. Needed a part for the washing machine. Came back the next day and fixed it. Quick and painless. Thanks.
Chantal S.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Promt and through
Tara M.
Nov 2010
Fridge, Freezer or Ice Maker Repair or Service
Unfortunately our washer was beyond repair, but the repair person was very nice. He was on time, and they fit me in on a Saturday, which I really appreciated.
Mark W.
Jul 2010
Fridge, Freezer or Ice Maker Repair or Service
easy to schedule. Showed up on time. quick diagnosis, effective fix. fair price.
Marti R.
Jun 2010
Fridge, Freezer or Ice Maker Repair or Service
Tech came in, diagnosed problem and left. Charged minimum fee.
Greg W.
Jun 2010
Fridge, Freezer or Ice Maker Repair or Service
quick service, arroved on time, solve my problem that day. Overall perfect performance.
K. H.
May 2010
N/A
Fridge, Freezer or Ice Maker Repair or Service
`
Randy M.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
On time, knowledgeable, fair service.
Mark G.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
Fixed my 11 year old microwave and counseled on preventative care as well.
Anne D.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
The customer service started out great, then quickly went downhill. The inside glass of our oven door had shattered, and we were told it was a pretty quick fix (one day). The first piece of new glass was scratched, so that set us back one day, but then it took an additional 3 days to finally be ready. When finally done, I reinstalled and realized it had been re-assembled completely wrong. The service team did send someone to my house to pick up the door, take it to the shop, and brought it back that day done correctly. Overall, poor service, too much hassle.
Response from First Appliance Service Team
"I appreciate the fact the customer had to wait additional days. We didn't want the customer to have a damaged glass from the factory, then we had to reorder from Sacramento, Ca.,which took 3 days. There are problems sometimes with doing service that are unforeseen. We do apologize for the inconvenience."
Jason C.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
Prompt scheduling. Technician is professional and courteous.
Anna I.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
Fast and professional.
Eliza L.
Apr 2010
N/A
Fridge, Freezer or Ice Maker Repair or Service
They did great. Came in fast and finished the job fast.
EMILIE K.
Mar 2010
Fridge, Freezer or Ice Maker Repair or Service
Fixed our dishwasher quickly for $200. $200 seems like a lot just to replace a clogged hose, but he did get it fixed quickly and came the same day that I called them.
Jackie O.
Feb 2010
Fridge, Freezer or Ice Maker Repair or Service
Called before arrival as requested. Was quick and diagnosed problem. May not be total resolution and may have to come back and replace motor. Hope not.
Cindy S.
Feb 2010
Fridge, Freezer or Ice Maker Repair or Service
Got the repair done, but complained a bit that he had to do it alone
Chris S.
Jan 2010
Fridge, Freezer or Ice Maker Repair or Service
Overall the experience was OK. The repairman was supposed to come after 3pm (when my wife would be home), instead he showed up at noon, when only my teenage daughter was home. The repair was done, but when the repairman left, the next day we noticed the ice-maker was not working. We started looking around to see if it was something simple, and it was the plug was left disconnected. This should not have been something we should have found - right?.... So, was the work done, yes, was the price fair - eh, ok a bit pricey in my opinion for a "15 minute" install. Did the repairman meet my expectations for professionalism - not really.
BestEnterpaise C.
Dec 2009
Fridge, Freezer or Ice Maker Repair or Service
They were the first company to call us back. They were prompt, courteous and very reasonable.
Licensing
State Contractor License Requirements
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FAQ
First Appliance Service Team is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
First Appliance Service Team accepts the following forms of payment: CreditCard
No, First Appliance Service Team does not offer free project estimates.
No, First Appliance Service Team does not offer eco-friendly accreditations.
No, First Appliance Service Team does not offer a senior discount.
No, First Appliance Service Team does not offer emergency services.
No, First Appliance Service Team does not offer warranties.