Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
CRYSTAL CARPET CLEANING & RESTORATION INC
Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Tile: Ceramic and Porcelain - Repair,
About us
Experience the Eastside's #1 Rated Carpet Cleaner, Crystal Carpet Cleaning, renowned for delivering an unrivaled carpet cleaning service that has been the talk of the town for over 34 years. As a family-owned business, we specialize in professional carpet, upholstery, area rug, and tile & grout cleaning services. With over 34 years of industry expertise and our proud IICRC certification, we uphold the highest standards of quality to ensure your complete satisfaction. Join the thousands of delighted customers who have already witnessed the transformative power of Crystal Carpet Cleaning. Our friendly team is ready to provide you with the pristine cleanliness you deserve!
Business highlights
34 years of experience
Services we offer
We use truck-mounted hot water extraction. We specialize in carpet, and tile & grout cleaning. Additionally, area rugs, upholstery, we offer in-facility cleaning for your high-end wool and silk area rugs.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0361 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 361 reviews
Judy G.
Oct 2019
Excellect. They are timely and efficient. Nicely done!
JE S.
Jun 2019
I have called John twice and enjoy his professionalism, knowledge and personable manner. He is worth paying more for as he gives excellent service.
Susan T.
Feb 2019
Adam showed up on time, looked at job, assessed some areas with spots, explained the process and went right to work. He did a great job, getting out some spots (a large wine spill that had been there quite a while) and our carpet of 20+ years with the exception of some areas with wear, looked almost new again. Adam was quite knowledgeable and a super nice person. Crystal has been doing my carpets for many years and John Surdi, owne, has always sent good people to do our carpets. I wouldn't use any other service.
Charuta F.
Nov 2018
John came out to clean our carpets. This is the second time we used Crystal and just like the first time, we couldn't have asked for better service and quality. Our carpets were a mess thanks to a new puppy and by the time John was done, they were back to their best. Crystal is slightly more expensive than other quotes I've received but well worth it for the quality.
Teresa L.
Jun 2018
Very good cleaning service, careful with home items and furniture. John does a great job.
Wendy B.
Dec 2017
After a good experience with Crystal in my condo, I hired them to clean carpets on a set of stairs and a small room with wall-to-wall carpeting in a house for a relative just after moving in, so the carpets were very dirty. The areas that needed cleaning were very small and I understood I would be charged a minimum charge, and that was okay with me. The tech who arrived did a fantastic job, and he felt bad that there wasn't more to clean to justify the minimum charge, so he noticed an area rug and asked if he could clean that too! Very much exceeded expectations and I will hire them again.
Lippert L.
Oct 2017
Monique was very nice and she was able to schedule next day service with a one hour time window. The technician, Darien, showed up on time, was very professional and went over what the service would entail and got to work. The carpet was very clean after the service and the unit was move-in ready the following day. I'm a repeat Crystal Carpet Cleaning customer and I highly recommend them!
PETER H.
Aug 2017
John came and helped us get rid of the smell in our carpet where our dog had an accident. I had tried myself but was not successful. John came and quickly cleaned our problem area as well as our entire playroom and stairs. He was wonderful with my two children, especially my preschooler who was right there wanting to watch the entire time. John also gave me great advice on what to do if our dog had another accident. This is the second time that John has come out and saved our carpet and we are so grateful! This is a company I will continue to use for as long as we have carpet that needs cleaned!
Michael R.
Aug 2017
Excellent. They arrived on time, did a great job, and left everything clean.
Fil R.
Jul 2017
John always does a fantastic, thorough job. The service is great.
Patricia L.
Jul 2017
Everything about this company is awesome. We had an easy time scheduling and they were very accommodating. John and Connor did a great job and were very thorough. They listened to our requests and quoted charges up front. They were much more reasonable than the last company we hired. I highly recommend Crystal Carpet Cleaning for their quality of work and pricing!
Scott M.
Jul 2017
I have used Crystal Carpet Cleaning several times, and the quality of the work is amazing. My rather old carpets look brand new when they are done, and even spots that I thought would not come out are completely gone.
Jean T.
May 2017
They're fast and efficient! They did a great job on difficult areas, and I was very pleased.
Maurice R.
Apr 2017
They accommodated my schedule, arrived on time. Walked me through the current condition and what to expect and even cleaned a chair for me that I got with the house. I would highly recommend them and plan to use them again.
MARY B.
Apr 2017
John came as scheduled and did a very careful job of cleaning each area- and left the carpets dryer than usual! we have used Crystal Carpet Cleaning for years now- after trying several other cleaners. I wouldn't use anyone else! He works long and hard to leave these old carpets in mint condition. I have the work done yearly. At different times I have asked for other or different cleaning- sometimes I have sofas and chairs cleaned as well.
Nicholas L.
Mar 2017
.
Meri A.
Feb 2017
unknown
Robert S.
Feb 2017
Revitalize a few rooms worth of carpets and he did an amazing job. Took out stains we didn't think could be cleaned. Brought older carpets back to almost new. Fast efficient and reasonable.
Robert S.
Feb 2017
Excellent! my carpet looks amazing. All the stains were removed and the carpet smelled great. Very reasonable price.
Nancy K.
Nov 2016
They did a fantastic job and got all the horrible stains the prior company left. John also did further follow up to make sure I was satisfied. He really went above and beyond?
Carla H.
Sep 2016
Hi, Every September for more than 10 years, John Surdi, and Crystal Carpet Cleaning have worked magic on my nearly white carpets. Stubborn spots and havoc that my two aging cats have wrought suddenly disappear. He is personal, professional, and reasonably priced. The scheduling team is courteous and prompt.
Scott H.
Jul 2016
Great ! we were in a hurry to get the carpets cleaned and worried that we may not get the them cleaned in time. Crystal carpets called us and let us know that they had a cancellation and if we wanted it, we said yes we would. Thank you Crystal carpets! Thank you Matt!
Melissa P.
Jun 2016
I use them once-a-year.
Melissa P.
Jun 2016
They are great. I have used them many times. It is a family-owned business. They are very thorough.
Brenda R.
Jun 2016
.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5.0 overall out of 5.
CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: CreditCard
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers free project estimates.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer eco-friendly accreditations.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer a senior discount.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer emergency services.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer warranties.