Clearwire

Internet Service

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
Showing 1-1 of 1 reviews

Jonathan M.
03/2013
2.0
internet service
  + -1 more
Ok, First, this company charges $100 start-up fee, and the monthly charge is $50. This is the best service price we could find for our area which offered a month-to-month service with no cancellation penalties. The service is not very good. It runs on a cellphone signal, so it's not equipped to handle anything more than cellphone usage. I am disappointed with the quality of the service, but for the price and the ability to cancel the service at anytime without penalty, I was ok with that. As more and more technology runs on the cloud, the quality may improve, but for now, what a let down... Here's my biggest gripe with this company. I have it for 4 months. 3 out of 4 months, The have prematurely suspended my service and required payment either 2 or 3 days prior to the new billing cycle. Essentially, I've lost 2-3 days each month for which I paid for. I attempted to resolve with the company, but the representatives simply read a generic response over and over. It's like they don't even listen to what you are saying at all. Imagine you ask for a bottle of water and someone gives you a cookie. Then you correct them, and explain that you had asked for a bottle of water, and then they just tell you the cookie is good. It's a complete disconnect. I was never able to resolve my issue, but I will certainly not continue to pay for a full month's service and get only partial, so I'm cancelling my service at the end of this month. Beware! It's nothing short of THEFT as far as I am concerned.
Description of Work: This company provides internet service using a 4G wireless signal rather than DSL. Poor Quality.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0

$250

    Contact information

    15395 SE 30th Pl Ste 300, Bellevue, WA 98007

    www.clear.com/stores/locator

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    Clearwire is currently rated 2 overall out of 5.
    No, Clearwire does not offer free project estimates.
    No, Clearwire does not offer eco-friendly accreditations.
    No, Clearwire does not offer a senior discount.
    No, Clearwire does not offer emergency services.
    No, Clearwire does not offer warranties.

    Contact information

    15395 SE 30th Pl Ste 300, Bellevue, WA 98007

    www.clear.com/stores/locator