CENTRAL BANC MORTGAGE CORPORATION

During initial calls, the representative was hyperbolic in his descriptions ("screamin' low interest rates) but otherwise seemed credible. After getting other Good Faith Estimates, however, I was able to determine that their rates were in fact NOT the lowest, nor were their fees. Close, but definitely not the lowest and enough to make a large difference over the life of the loan. When I emailed to advise Central Banc that I would be going with another lender, he began a series of phone calls that I can only describe as hysterical. He called my cell repeatedly (I wasn't answering immediately because I was on my way to work then working). I found out later he called my work number multiple times before I arrived at work--enough to annoy my manager. When I called him back, he shouted that it was "impossible" for another company to beat their rates and didn't I know they had been in business over 40 years with no complaints, etc., etc. He indicated that Good Faith Estimates weren't worth the paper they were printed on. He stated he was disappointed that I "flaked out on" him. He stated that the other company was lying and cheating me without knowing who they were or what the offer was, and implied that I was stupid and foolish for not continuing to work with Central Banc. I explained that I had to make a decision based on the best available information, and that I was sorry to hear that his federally mandated Good Faith Estimate was meaningless. I asked him not to call me at work again, at which point he ended the call. He did honor my request not to call again, which I appreciated.   Frankly, at this point he was so emotional and impolite that I would not have continued with Central Banc even if their offer had matched the other lender.