Aguiar Pavers
About us
Located in Redmond though we service the entire Pugent Sound Region. Dellgard authorized contractor. Showroom available for visitation. Saturday service by appointments. Additional [email protected]
Business highlights
Services we offer
Residential & commercial brick pavers repair, artificial turf grass, driveways, excavations, fire pits, lighting, parking lot, patios, pavement overlaying, paving stones, pool decks, retaining walls, sand & gravel, sealing & water features. Hardscape kitchens, sidewalks, stairs, steps, synthetic turf, turf grids & grass grids., walkways, waterproofing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
4% | ||
4% | ||
0% | ||
14% |
I have done a lot of remodeling work on this property and this was the most pleasant experience with a contractor I have ever had.
When we requested a bid for service the owner of the company came by our home right away and right on time and surveyed the property. He came up with several ideas that provide improvements we hadn't thought of and have been great additions to the property - all of which were done at no extra cost. The bid was significantly lower than competing bids I received. The owner invited me to come to his showroom in Bellevue to pick out materials so I didn't have to choose the pavers based on pictures in a catalog but could actually see the materials being proposed.
Work was scheduled around our needs and began right on time. The crews were professional and friendly and really hustled. They didn't just work hard they worked with obvious energy and pride. Most days the owner was on-site and supervised.
As the job was finishing up there were a few things where I thought revisions were required. We asked for the perimeter to be revised in one area to accommodate easier storage of our waste bins. We also requested a revision to the front stoop. Even though the work had already been done on both of these areas, the requests for revisions were pleasantly accepted with "Of course - no problem!" and the work was changed with no additional expense. Although it was never covered in the proposal, after work started I mentioned that I might want to run electrical lines under the pavers. The owner told me he had assumed I might want to do so some time in the future and was going to run conduit under the drive to allow wires to be run later at any time.
The owner noticed that our old drive was creating some runoff problems on the side of our house so he proposed a drain and tied it into our downspout drainage system at one corner of the drive. We have had significant rain since the pavers were installed and all our drainage problems have been eliminated.
Every day the job-site was left immaculate. The work was completed ahead of schedule and every detail of the work was executed perfectly with great attention to quality and detail.
And the final result is even better than I thought it would be. Not only do the pavers look amazing, but the design makes the rest of our landscaping look instantly much nicer. An unexpected result of the work is that the pavers are brighter than the former blacktop so they bounce a lot of light around our lot and make the whole tree covered property much brighter.
I am already thinking about hiring this team to make some additional changes to the back of our house.
Hire them! You will enjoy the experience and love the results.
See above, It went extremely well in just aver 3 days.
caused a major problem and walked away.
Their subcontractors (Gilirani Pavers Plus) punctured the line circulating water to and from the pool,
but instead of reporting and fixing the problem, they simply paved it over. Of course, the pool level
dropped and the water no longer circulated due to the break in the line.
I had to hire a leak detection company (nearly $600) to find the leak, which was located right where Gilirani Pavers
had installed a drain, and then a leak repair company to dig all the pavers and fix the leak. This was in June. I
finally received compensation from Liberty Mutual Insurance, insurers of Gilirani Pavers Plus, in October.
Initially, I repeatedly called Aguiar with messages about the problem with no response. They appear to
have all calls routed to voice mail so reaching anyone was impossible. Next, I emailed with a description of the
problem they had caused, an outline of what I expected them to do and by when,and a documented
invoice for costs incurred to fix their mess. I heard nothing once more, finally going to their insurance company, which denied my claim and sent it to Liberty Mutual Insurance, the insurer of subcontractor, Gilirani Pavers Plus. (See my Angie’s
List review of Gilirani Pavers Plus for details of what THAT experience was like.)
If you have problems with their work, Aguiar will not step up and take responsibility, they will stonewall you, they will offer neither help nor apology. Your repeated calls to them will not be returned, your e-mails will be ignored.
Aguiar’s unprofessional attitude is: “not my problem,” and you’re on your own. They failed to
supervise their subs, who somehow thought they could cover up the damage they
caused and no one would notice that the water could no longer circulate or the
water level was several feet down.
They also failed to communicate with and supervise their subcontractors
to ensure they did not cover over a skimmer area that I had repeatedly told
them should be left open. Since I needed to replace my pool skimmer, I instructed both
my Aguiar contact and the crew person who spoke English that the crew should
leave a large area around the skimmer open after removing the concrete so that
the new skimmer could be installed and then I would make arrangements for them
to return to install the pavers. It would be ridiculous to pave over the old skimmer and then tear up the paving
almost immediately to install the new one.
But the crew paved everything right over. The people who came to install the new
skimmer had to tear up all the pavers, leaving a hole for the paving to be replaced.
My contact said they would come back to replace the pavers;
however Mr. Aguiar, refused, saying to me in person “we’ve done enough for you.” Nothing was done
to pave the holes until I filed a claim against them.
These people pose as stand-up, professional guys, but do not be deceived. They most decidedly are not.
I love my new paver driveway; people ring my doorbell to ask who installed it. It is not a small investment but I love looking at it every day. I met Wesley at the Seattle Home and Garden Show. His workers worked really hard and are superb at what they do. My driveway was previously a bumpy crumbling mess, and now it is perfectly even, and looks breathtaking. I am very happy with my purchase and with the job they did.
Wesley was a fantastic guy to work with. He and his crew are very personable guys that did an absolutely amazing job for us. I had received quotes for less work at a higher cost from competitors. I was introduced to Wesley when we pulled the trigger on a artificial turf project and i talked about doing some pavers. He was partnered up with the turf guys and came out right away to look at the project. He gave us the quote for doing his part, and helped with the prep work for the turf.
My wife and I are by no means landscape designers and Wesley was very helpful in explaining all our options. With his experience, he really helped us determine what would be the best color/size/pattern/etc. In the end the pavers look fantastic and are holding up perfectly after over a year. Nothing loose or damaged. The 2 guys who were on site doing the work were great. They were very professional and were pleasant to have around.
Ive thought about other projects for the back yard and have asked Wesley to come give us a quote. He gave me good advice about what i was thinking and explained why certain ideas wouldnt work and he gave some great suggestions. As it was, my idea turned out to be heckuva lot more work than i was anticipating and I wasnt able to go through with it. Wesleys an honest guy and I wont even bother asking anyone else to come out.
Licensing
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