A Plus Computer Tech

Excellent, on time, on budget.

We like them very much. We have used them more than on one occasion. We got them, I think, originally through you folks and we have used them subsequently. We like them. We used them this year. We took a friend who had computer problems to them, and it was fine. We give them all A's.

unknown

Service was prompt and on schedule; problem was correctly diagnosed; service was polite and technicians were patient in explaining what was happening to a non-expert.

AWESOME.  I can't recommend them highly enough.  My 6 y/o laptop's fan developed a frightening noise last week, but was otherwise working well.  Wanted to have fan checked out and replaced if needed.  Narcis was my tech.  He was great to work with, meticulous.  He tested it and the fan was OK, but was chock-full of 6 years of dust.  Heat syncs also dirty.   After diagnosis, he opened it up and cleaned it thoroughly.  Now it runs 20 degrees Celsius cooler.  Replaced CMOS battery while he had it open per my request (battery was OK, just figured since I had it in and it was an older PC, just do it).  Ordered me a new laptop battery--mine's shot.  He was really meticulous about testing to make sure all was well.  Took the time to explain things, his recommendations, etc. 

B/c of my concern that, if a part were needed, it would take a while to ship due to holidays and such, I did pay the $50 rush to move this along.  He called me same day my boyfriend dropped the PC off--the fan didn't make the noise for him, but he did note lots of dust inside (that I can't get to with my little tiny vacuum--need to open the thing up--no way was I doing that!).  Said he'd test more the next day and call me.  So the next day, he ran the thing hard and still couldn't get the noise.  We figure something (likely dust) was impinging and shifted when I packed it up and brought it in.  Decided no need for new fan, but did need cleaning, which involved opening the entire thing up and replacing some thermal components.  So we went ahead with that.  By the following morning, he called to say it was tested and ready for pickup.  When I picked it up, he explained everything, and showed me a picture of my heat syncs before cleaning that he'd captured on his phone.  OMG, filthy! 

Got it home.  The thing was so clean, even on the outside, it looked new.  The fan is running nice and quiet now, even when I put a good load on it.

They are awesome, and I'm so happy to have found them. 

When I brought it in it wouldn't even boot into Windows; I kept getting a bluescreen.  David cleaned all up, swapped out my hard drive for a solid state HD.  He even installed the best anti-virus software programs and didn't charge me.  Then, when I got it home and couldn't get online, he spent time trying to make my wireless network work.  When I still couldn't get online he came to my house to work on it and it turned out to be Comcast's fault.  He actually moved my computer closer to the router and connected it with a cable!  That worked and now it's fine!
David was wonderful and of all the computer techs I have used over the years he is ABSOLUTELY THE BEST!  He is dedicated to his work and is 100% for the customer!

unknown

unknown

.

David was excellent. Performed a few things. He saved the day and no charge. Very courteous and professional.

unknown

.

When I went in they waived express processing fee of $50 since I found them on Angie's List.
I got my estimate, told them to install the SS HD, and my computer was ready by 4pm the next day.
Very professionally handled, they rescued my computer and even my docs which I thought I HAD ERASED!
I am really happy to have a new HD and not a new computer. While not cheap, much less costly than buying a new one, and one less machine to recycle.  A win-win for me and the environment. (Before tax, charge was $337.)
Would go back again gladly. I have a friend who will take in his laptop.

unknown

I have an ASUS laptop and the trackpad stopped working.  I am not a computer novice and couldn' find a solution.  I took it in and they found a very quick fix.  No charge, and I was out of their store in 5 minutes with a working laptop.
My son's Mac laptop has been fixed by them in the past with timely and well priced service.
Well done, I'll be back when I need a real fix.

unknown

unknown

unknown

Exceptionally well every time.

unknown

He was excellent. He came out that afternoon. A pleasant person called 20 minutes before he was going to arrive to let us know. He helped us immediately. We were just very happy with him. The cost was reasonable. We will continue to use him.

unknown

unknown

Person working on laptop was able to figure out why the computer was doing what is was doing.   Ordered the parts.  When they came in and began the fix, noted that he didn't need to do the whole thing in order to fix it so we got it back quickly and for less money.

The computer guy who came was beyond fantastic.  He was beyond exceptional.  With the amount of time, he was able to fix every single one of my computer problems like with my TV and my apple box.  I have an old gateway computer and he filed all that information so I could turn it off. He did more than anything which is above and beyond.  I was always afraid that my computer will go down the next day but it has absolutely changed my entire life.  He is absolutely beyond amazing.  He was only here for four hours and he only charged me $380 which is more than worth it.  Everything he did was beyond functional.  What he did, how he did it and with the price, it was literally beyond miracle.  It was a lovely gift I had from Angie’s List to hire him.