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WATERWAYS INC

About us

Rick Rhoades launched Waterways in 1997. With 20 years experience working under the tutelage of his father, Rick wanted to create a company that honored his dad's legacy of total customer satisfaction. As Waterways grew, so did our reputation as a trustworthy company that delivers quality service. Today, the company is thriving with more than 20 full and part-time employees. Waterways provides plumbing and residential sprinkler services to several dozen counties across 4 states. With an eye towards the future, we are always exploring new technology, best safety practices and looking for innovative ways to enhance the customer's experience. LICENSE: WATER**950BU, OREGON LICENSE: CCB 163323. SHOWROOM FAX#: (360)666-9691. ADDITIONAL PH#: (360)687-3430 & (360)993-8891.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Drain Cleaning, Drains, Faucets, Garbage Disposals, Gas Piping & Frozen Pipes. New Construction, Hosebibs. Water & Drain Re-Piping, Kitchen & Bath Remodels, Repair & Installation - Water Closets, Shower Valves, Sinks, Tub & Showers, Water Heaters, Waterline Replacement

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%
Showing 1-20 of 20 reviews
Sankra R.
Oct 2021
5.0
Yes, I recommend this pro
They very well and very professional. No complain at all.

G.Gary F.
Sep 2017
5.0
Yes, I recommend this pro
$300
unknown

Ann M.
Jul 2017
5.0
Yes, I recommend this pro
$2,600
We have used them many times.

Keith H.
Dec 2016
5.0
Yes, I recommend this pro
They've always been very consistent.

Keith H.
Dec 2016
5.0
Yes, I recommend this pro
They were great.

Bill G.
Feb 2016
5.0
Yes, I recommend this pro
$700
Kirt and crew were punctual, pleasant, professional and the work performed was excellent. For any plumbing needs at my residence or business, there's no on else I would call.

Janet P.
Dec 2015
5.0
Yes, I recommend this pro
$1,500
unknown

Phil L.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Phil L.
Jun 2015
5.0
Yes, I recommend this pro
$1,058
I asked for an estimate based on the work that needed to be done. Kirt, who had done some emergency repair in the past was punctual and very helpful.
We received the bid price and was floored at the cost.  Waterways Plumbing uses national averages rather than time and materials.  I think a T and M plumber might have been cheaper,  but we decided to go with Waterways because they had done very good work in the past,  and that's important.
Waterways called and asked if they could come sooner than scheduled because a previous job had finished earlier. Kirt and his helper were here about 2 hours with the right equipment.  Everything was done according to my requests. Very efficient.

Yi X.
Apr 2015
5.0
Yes, I recommend this pro
$700
unknown

Marilyn B.
Mar 2015
5.0
Yes, I recommend this pro
$6,000
unknown

Phil S.
Jan 2015
5.0
Yes, I recommend this pro
$350
unknown

Jason S.
Jun 2014
5.0
Yes, I recommend this pro
$200
unknown

Ann M.
Dec 2013
5.0
Yes, I recommend this pro
We have been working with the company for about three years. I have worked closely with their technician, Curt. Since they did the install in the lower level, they are very familiar with the plumbing system on the house. We continuously hire them because of this and because they always arrive when they say they will. He also takes precautions to keep my place clean and cleans up well after the work is complete.

Ronald L.
Feb 2013
5.0
Yes, I recommend this pro
$330
They arrived early after calling ahead. Two trucks arrived. They first looked at the water heater but in short order they figured out it was something to do with the shower/tub. After some testing, the main water shutoff in the garage froze and refused to turn on again. That was unexpected and of course costly but not their fault because it could have happened to anyone doing the same. Took a while but they got the main valved replaced and went back to solving the shower issue. Thinking it was the pipes they crawled under the house to cut and replace but at the last minute tried to see if the hot line in the shower was clogged. Turns out it was, they cleared it and finished up. The problem could have been solved for under $100 if the main hadn't frozen but it did and it was not their fault. I would recommend them and give them an A plus.

REBECCA L.
Nov 2010
2.0
$3,000
I would say to definitely get a bid from Waterways to see what everything entails because they do a really good bid. If you do anything extra though be careful because they do not tell you how much extra it actually costs and usually it is an extremely large amount.

Keith K.
Oct 2008
5.0
Yes, I recommend this pro
$275
Good. Their people were prompt and professional and clean.

Conrad S.
Jul 2008
5.0
Yes, I recommend this pro
$550
They did it very promptly. They came early, were considerate and helpful, and gave me advice.

J T.
Jul 2008
5.0
Yes, I recommend this pro
Their service is excellent. The workers are very polite and courteous. They were professional in their demeanor. They were able to troubleshoot very easily. I was experiencing problems with one of my sinks for nine years and they were able to figure out the problem and take care of it. I was quite impressed. I would highly recommend them.

NANCY A.
Sep 2006
5.0
Yes, I recommend this pro
$1,310
Prompt, responsive, great job and reasonable price.

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

WATERWAYS INC is currently rated 4.9 overall out of 5.

WATERWAYS INC accepts the following forms of payment: CreditCard

No, WATERWAYS INC does not offer free project estimates.

No, WATERWAYS INC does not offer eco-friendly accreditations.

No, WATERWAYS INC does not offer a senior discount.

Yes, WATERWAYS INC offers emergency services.

No, WATERWAYS INC does not offer warranties.