ALBATROSS HEATING & AIR CONDITIONING

Great! Would hire again.

everything was good.

outstanding. punctual, friendly, reliable.

job went well very nice fellow

The furnace had been making a banging noise from time to time at startup. The fan control replacement was covered under our home warranty and would have been $381 otherwise. Additionally, the furnace was very dirty. We bought the house almost a year ago, but it seemingly had not been cleaned in years.

Ryan was professional and friendly. He serviced and cleaned the air conditioner.

The person I spoke with on the phone is the one that did the service. He was pleasant to work with, was very thorough, and explained the work he was doing. He left everything very clean. FYI, I called 5 companies and he was the most knowledgeable and reasonably priced. I then checked BBB and ruled out a few companies. Then checked Angie's List and immediately decided Albatross was the best choice. Very glad that was my choice.

WHEN WE MOVED INTO OUR HOUSE WE HAD THREE PEOPLE COME OUT TO LOOK AT THE FURNACE. ALL OF THEM SAID THAT IT WAS EXTREMELY OLD (30+ YEARS), AND THAT IT NEEDED TO BE REPLACED. WHEN ALBATROSS CAME OUT HE SAID THAT HE COULDN'T FIND WHERE THE GAS SMELL WAS COMING FROM, AND THAT IT WAS RUNNING FINE, JUST NEED TO BE SERVICED. WHILE SERVICING IT HE STARTED TO SMELL THE GAS, AND DIDN'T HAVE THE PART NEEDED TO FIX IT. SINCE HE'S BEEN THERE IT DOESN'T RUN ANY BETTER, AND WE OCCASIONALLY STILL SMELL GAS. I THINK THE ONLY REASON HE DIDN'T TELL US THAT WE NEEDED A NEW ONE WAS BECAUSE WE WERE GOING THROUGH THE HOME INSURANCE, AND IT WOULD HAVE COST THEM MORE. THE PARTS THAT WERE USED WERE NOT COVERED IN OUR INSURANCE.

I CALLED ALBATROSS HVAC AND THEY WERE ABLE TO SET UP A TIME TO COME OUT AND LOOK AT IT. RYAN SHOWED UP ON TIME AND WAS CLEAN AND NICELY DRESSED. HE WENT AND LOOKED AT THE FURNACE AND TOLD ME THAT ALL THAT IT NEEDED WAS A TUNE UP. HE REPLACED THE FILTER, PUT IN A NEW NOZZLE AND A NEW AIR FILTER. HE SAID THAT THE NOZZLE AND FILTER WERE A LITTLE CLOGGED. AFTER THAT IT FIRED RIGHT UP AND HAS BEEN WORKING GREAT! I'M VERY HAPPY WITH THE SERVICE I RECEIVED AND I WOULD HIRE THEM AGAIN.